Honolulu, Hawaii, United States · On-site
What You’ll Do: A lot goes into creating a perfect hotel stay, and that begins with the first point of contact: the reservation. We are looking to you make guests feel welcome even before they leave home. As a rese…
Skills: Customer service, Communication, Telephone etiquette, Reservation management, Front desk operations
Dallas, Texas, United States · On-site
Front Desk Agent Responsibilities include: Welcome guests during check-in and check-out with a friendly, professional attitude. Answer phones and assist with reservations, questions, and guest requests. Process reservati…
Skills: Customer service, Communication skills, Multitasking, Opera PMS, Hotel systems
Frederick County, Virginia, United States · On-site
$125k–$150k/yr
We’re seeking a creative, commercially minded, and brand-obsessed Director | Marketing to lead the marketing strategy, brand storytelling, and demand generation efforts for The Shenandoah Nature Resort. This role i…
Skills: Marketing strategy, Brand storytelling, Demand generation, Luxury hospitality marketing, Digital marketing
District of Columbia, United States · On-site
We're looking for a Guest Services Agent, who is a hard-working, friendly, charismatic person who wants to personalize the guest experience. The ideal candidate is dedicated, personable, professional, and communicates we…
Skills: Customer service, Communication, Problem solving, Microsoft Office, Hospitality
Wilmington, Delaware, United States · On-site
What You’ll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest expe…
Skills: Housekeeping, Cleaning, Customer service, Time management, Attention to detail
Jacksonville, Florida, United States · On-site
What You’ll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As the Executive Housekeeper, you oversee all f…
Skills: Housekeeping management, Laundry operations, Staff supervision, Budgeting, Inventory control
Anne Arundel County, Maryland, United States · On-site
What You’ll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking a…
Skills: Night auditing, Financial reconciliation, Front desk operations, Customer service, Cash handling
Washington, District of Columbia, United States · On-site
What You’ll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking a…
Skills: Night auditing, Financial reconciliation, Cash handling, Front desk operations, Customer service
Willoughby, Ohio, United States · On-site
What You’ll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest expe…
Skills: Cleaning, Dusting, Polishing, Vacuuming, Customer service
Village of Tarrytown, New York, United States · On-site
What You’ll Do: Here are some of the tasks you’ll be responsible for regularly: · Organize, secure and maintain all files and records in accordance with policies and procedures · Record, store, …
Skills: Financial reporting, Budget management, Expense control, Financial analysis, Staff training
Wilmington, Delaware, United States · On-site
What You’ll Do: You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you’ll be responsible for …
Skills: Leadership, Team management, Staffing, Scheduling, Expense management
San Bernardino County, California, United States · On-site
$120k–$150k/yr
We’re looking for an experienced General Manager who has overall responsibility for the successful operation of the hotel and for meeting or exceeding the objectives for all areas of the property. You will provide …
Skills: Hospitality management, Financial management, Strategic planning, Budgeting, Team leadership
Merced County, California, United States · On-site
What You’ll Do: Flawless service is the centerpiece of hospitality—and hospitality is something we take pretty darned seriously. Our Banquet Servers are responsible for providing prompt and courteous service …
Skills: Customer service, Food and wine knowledge, Event setup, Table setting, Communication
Nashville, Tennessee, United States · On-site
What You’ll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking a…
Skills: Night auditing, Financial reconciliation, Cash handling, Front desk operations, Customer service
Bozeman, Montana, United States · On-site
$22/hr–$23/hr
Field & Steam Lodge Co. is seeking a Houseperson to join our team! Our ideal candidate for this position is thorough, flexible and dedicated to exceptional guest service. Pay Range: $22.00 - $23.00 hourly Field & Stream …
Skills: Cleaning, Customer service, Attention to detail, Inventory management, Chemical handling
Irving, Texas, United States · On-site
What You’ll Do: Enjoy working directly with clients to make a sale? Familiar with the catering industry? The Catering Sales Manager is an integral part of the revenue generation of a hotel. You will be responsible …
Skills: Sales, Catering sales, Revenue generation, Presentation skills, Site inspections
Leesburg, Virginia, United States · On-site
Join the Team at Hotel Burg Nestled in the heart of historic downtown Leesburg, Hotel Burg blends timeless charm with modern comfort, creating a welcoming and memorable experience for every guest. As part of Modus by PM …
Skills: Plumbing, Electrical, Carpentry, Painting, Drywall
New York, New York, United States · On-site
What You’ll Do: Our Cook is responsible for the flawless preparation and presentation of the menu created by the Executive Chef and for making sure our guests receive an unparalleled dining experience. No pressure.…
Skills: Food preparation, Kitchen equipment operation, Recipe adherence, Inventory management, High-pressure environment management
Honolulu County, Hawaii, United States · On-site
What You'll Do: Impeccable service is the lynchpin of hospitality. As the Comp Services Ambassador, you'll prepare and serve the complimentary breakfast bar, attend to guest needs, and make sure every breakfast experienc…
Skills: Food preparation, Customer service, Serving, Hospitality, Communication
San Bernardino County, California, United States · Hybrid
We are seeking an energetic, personable, and detail-driven Sales Manager to join our growing sales team and drive group and social event business at our boutique hotel in Twentynine Palms, CA — just outside Joshua …
Skills: Sales management, Event planning, Lead prospecting, Contract negotiation, CRM management
Honolulu, Hawaii, United States • On-site
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The reservationist is responsible for managing guest reservations and providing information about the hotel and local area. They must answer telephone inquiries and greet prospective guests in a professional and friendly manner.
Candidates must have a high school diploma or equivalent and at least six months of customer service experience. The role requires flexibility to work varying schedules, including nights, weekends, and holidays.
What You’ll Do:
A lot goes into creating a perfect hotel stay, and that begins with the first point of contact: the reservation. We are looking to you make guests feel welcome even before they leave home. As a reservations clerk, you’ll respond to reservations in a friendly and courteous manner and provide prompt service in responding to guest needs.
Here are a few tasks you’ll be responsible for daily:
· Provide information to guests about the hotel and local happenings.
· Obtain all pertinent information to complete reservations.
· Answer the telephone and greet prospective guests in a friendly manner.
Where You’ve Been:
We’re looking for someone with a high school diploma or equivalent and at least six months of customer service experience. Reservations or front desk experience is a plus, but not required. Most importantly, you’re someone with a friendly, outgoing personality and are able to communicate with guests in a professional and positive manner at all times. If that sounds like you, go ahead and apply!
When You’re Here:
Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
People-first hospitality. At PM Hotel Group every team member is dedicated to delivering memorable guest experiences. As a company we're committed to our core values of respect for one another, our communities and the planet. We manage with a dedication to sustainability, a tradition of teamwork and a passion for innovation and entrepreneurship. Committed to diversity + inclusion, our people-first mindset lies at the center of our corporate DNA. Our vision inspires our approach. We build relationships. We create value- driving top line revenue and bottom line results for our owners. Join us and join the future of hospitality!
Offices: 5425 Wisconsin Avenue, Suite 700, Chevy Chase, MD 20815, US
People-first hospitality. At PM Hotel Group every team member is dedicated to delivering memorable guest experiences. As a company we're committed to our core values of respect for one another, our communities and the planet. We manage with a dedication to sustainability, a tradition of teamwork and a passion for innovation and entrepreneurship. Committed to diversity + inclusion, our people-first mindset lies at the center of our corporate DNA. Our vision inspires our approach. We build relationships. We create value- driving top line revenue and bottom line results for our owners. Join us and join the future of hospitality!
Offices: 5425 Wisconsin Avenue, Suite 700, Chevy Chase, MD 20815, US
