San Antonio, Texas, United States · On-site
Overview Planned Systems International (PSI) is an Enterprise IT services company seeking a Tier II Help Desk technician for a local Help Desk Services project which supports an educational campus of multiple buildings. …
Skills: Tier II Technical Support, Hardware Troubleshooting, Software Configuration, ServiceNow, Active Directory
Nago, Japan · On-site
Overview Cognito Systems, a Planned Systems International (PSI) joint venture, is seeking an Athletic Trainer to work at Camp Schwab, Okinawa, Japan. The lives of our nation’s active-duty military depend on outstanding h…
Skills: Injury Evaluation, Musculoskeletal Treatment, Physical Training Design, Emergency First Aid, Manual Therapy
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Medical Office Clerk – Substitute Pool (PRN) to support a government healthcare contract at Naval Medical…
Skills: Administrative Support, Front Desk Operations, Patient Scheduling, Medical Records Management, HIPAA Compliance
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Medical Office Clerk – Emergency Medicine to support a government healthcare contract at Naval Medical Ce…
Skills: Patient Registration, Medical Scheduling, MHS GENESIS, Medical Terminology, HIPAA Compliance
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Medical Office Clerk to support a government healthcare contract at Naval Medical Center Portsmouth, Virg…
Skills: Patient Scheduling, Medical Records Management, MHS GENESIS, DEERS, HIPAA Compliance
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Medical Office Clerk – OB/GYN to support a government healthcare contract at Naval Medical Center Portsmo…
Skills: Appointment Scheduling, Medical Records Management, Patient Coordination, HIPAA Compliance, Medical Terminology
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Medical Office Clerk – Family Medicine to support a government healthcare contract at Naval Medical Cente…
Skills: Appointment Scheduling, Patient Check-in/Check-out, Records Management, Referral Coordination, Medical Terminology
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Medical Office Clerk – Radiology Assistant Lead to support a government healthcare contract at Naval Medi…
Skills: Medical Scheduling, Patient Coordination, Medical Terminology, HIPAA Compliance, Leadership
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Medical Office Clerk – Ophthalmology to support a government healthcare contract at Naval Medical Center …
Skills: Appointment Scheduling, Medical Records Management, Patient Coordination, Medical Terminology, Data Entry
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Referral Clerk - Substitute Pool (PRN) to support a government healthcare contract at Naval Medical Cente…
Skills: Patient Referral Management, Medical Scheduling, MHS GENESIS, HIPAA Compliance, TRICARE Regulations
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Medical Office Clerk – Radiology Lead to support a government healthcare contract at Naval Medical Center…
Skills: Leadership, Medical Scheduling, Patient Coordination, HIPAA Compliance, Medical Terminology
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Referral Clerk to support a government healthcare contract at Naval Medical Center Portsmouth, Virginia, …
Skills: Patient Referral Management, MHS GENESIS, HIPAA Compliance, TRICARE Regulations, Medical Scheduling
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Medical Office Clerk to support a government healthcare contract providing administrative and support ser…
Skills: Patient Scheduling, Records Management, Medical Terminology, Front Desk Operations, HIPAA Compliance
Portsmouth, Virginia, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Medical Office Clerk – Radiology to support a government healthcare contract at Naval Medical Center Port…
Skills: Patient Scheduling, Medical Terminology, Records Management, HIPAA Compliance, Front Desk Operations
Piney Green, North Carolina, United States · On-site
Overview Cognito Systems, a Planned Systems International (PSI) joint venture, is seeking an Athletic Trainer to work at Marine Corps Air Station (MCAS) - in Jacksonville, North Carolina. The lives of our nation’s active…
Skills: Athletic Training, Injury Prevention, Sports Medicine, Patient Care, Physical Training
United States · On-site
Overview Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and operating cutting-edge software solutions and communications systems that drive mission …
Skills: DevOps, Software Engineering, Cloud Automation, AI/ML, Digital Engineering
Richland, Washington, United States · On-site
$132k–$166k/yr
Overview Advanced Technologies and Laboratories (ATL), a Planned Systems International (PSI) company, is hiring for a Records Manager in Richland, WA. This position will support Navarro-ATL. Navarro-ATL is located in Ric…
Skills: Records Management, Document Control, Team Leadership, Compliance, IDMS
Oklahoma City, Oklahoma, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Audiology Technician to join the Occupational Medical Services healthcare team at Tinker Air Force Base, …
Skills: Audiometric Testing, Hearing Screenings, Patient History Intake, Equipment Calibration, Patient Education
Oklahoma City, Oklahoma, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Physician Assistant to join the Occupational Medical Services healthcare team at Tinker Air Force Base, O…
Skills: Primary Care, Specialty Medical Care, Patient Evaluation, Physical Examinations, Diagnostic Planning
Oklahoma City, Oklahoma, United States · On-site
Overview QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and compassionate Registered Nurse to join the Occupational Medical Services healthcare team at Tinker Air Force Base, OK. …
Skills: Patient Assessment, Medication Administration, Care Coordination, Clinical Judgment, Telehealth Nursing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide second-tier technical support by resolving escalated incidents and performing hardware and software repairs. Manage IT warehouse operations, asset tracking, and Information Assurance remediation tasks across multiple sites.
Requires 3+ years of enterprise Microsoft support experience and a CompTIA Security+ certification. Must be a U.S. citizen capable of obtaining and maintaining a T3 security clearance.
Planned Systems International (PSI) is an Enterprise IT services company seeking a Tier II Help Desk technician for a local Help Desk Services project which supports an educational campus of multiple buildings. The Tier II Help Desk Technician provides the second line of technical support and is responsible for resolving incidents escalated from Tier I. This role requires advanced technical knowledge, strong diagnostic abilities, and the capacity to deliver both Service Support and Service Delivery functions. Tier II technicians investigate complex incidents, validate issues, identify known solutions, and manage cases through resolution using both onsite and remote support tools. Unresolved incidents are escalated to Tier III support but remain under Tier II oversight until closure. This position also supports Information Assurance activities, network port activations, and IT warehouse/asset management operations across multiple locations, including Camp Bullis.
Active T3 investigation, with the ability to obtain and maintain necessary security clearances as required for access to classified information.
A successful candidate for this position will be able to successfully complete the following:
3+ years of progressively more responsible experience in a Microsoft customer service computer support environment supporting a large critical environment covering all facets of workstation maintenance to include PCs, laptops, and peripherals, and experience successfully handling the escalated issues in an enterprise setting.
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing [email protected], or by dialing 703-575-8400.
People. Service. Integrity.
Since 1988, PSI teams have provided our government customers with innovative, cost effective solutions that solve today’s complex challenges, improve operational efficiencies, and meet challenges to our national security. PSI provides expertise across a broad spectrum of capabilities ranging from Cyber Security to Cloud Migration, Systems Engineering, Augmented/Mixed Reality, and DevSecOps. Mission: To provide value-added information technology and management consulting services and solutions while consistently delivering success to our customers. Vision: To be recognized as a world-class provider of innovative solutions that benefit our customers through a relentless commitment to our core values of people, service, and integrity. People – We operate in a climate of trust, respect, empowerment, teamwork and cooperation. Service – We conduct ourselves with unfailing commitment to our customers' success. Integrity – We are honest, open, and ethical in everything we do.
Offices: 10632 Little Patuxent Parkway, Suite 200, Columbia, MD 21044, US · 3717 Columbia Pike, Arlington, VA 22204, US · 5109 Leesburg Pike, Suite 800, Falls Church, Virginia 22041, US · 12450 Roosevelt Blvd N, Suite 200, St Petersburg, Florida 33716, US · 410 Government Ave, Suite I, Valparaiso, Florida 32580, US
People. Service. Integrity.
Since 1988, PSI teams have provided our government customers with innovative, cost effective solutions that solve today’s complex challenges, improve operational efficiencies, and meet challenges to our national security. PSI provides expertise across a broad spectrum of capabilities ranging from Cyber Security to Cloud Migration, Systems Engineering, Augmented/Mixed Reality, and DevSecOps. Mission: To provide value-added information technology and management consulting services and solutions while consistently delivering success to our customers. Vision: To be recognized as a world-class provider of innovative solutions that benefit our customers through a relentless commitment to our core values of people, service, and integrity. People – We operate in a climate of trust, respect, empowerment, teamwork and cooperation. Service – We conduct ourselves with unfailing commitment to our customers' success. Integrity – We are honest, open, and ethical in everything we do.
Offices: 10632 Little Patuxent Parkway, Suite 200, Columbia, MD 21044, US · 3717 Columbia Pike, Arlington, VA 22204, US · 5109 Leesburg Pike, Suite 800, Falls Church, Virginia 22041, US · 12450 Roosevelt Blvd N, Suite 200, St Petersburg, Florida 33716, US · 410 Government Ave, Suite I, Valparaiso, Florida 32580, US
