Buffalo, New York, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Tonawanda - Tonawanda, NY 14223Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob C…
Skills: Customer service, Communication, Problem-solving, Cash handling, Retail sales
Gastonia, North Carolina, United States · On-site
Job DetailsJob Location: L029 Gastonia - Gastonia, NC 28054Full - Time: Starting at $12 per hour. Hours: Monday: 4:45am-1pm Tuesday through Friday: 6am-2pm Hourly increases at 180 days, 1 year and every 6 months, after t…
Skills: Customer service, Communication, Problem solving, Point of sale system, Cleaning
California, Maryland, United States · On-site
Job DetailsJob Location: L193 California - California, MD 20619Part- Time: Starting at $15 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. At National F…
Skills: Customer service, Communication, Point of sale systems, Cleaning, Sanitization
West Lampeter Township, Pennsylvania, United States · On-site
Job DetailsJob Location: L156 Willow Street - Lancaster, PA 17584Part- Time: Starting at $11 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. At National…
Skills: Customer service, Communication, Point of sale system, Cleaning, Sanitization
Marysville, Washington, United States · On-site
$17/hr–$17/hr
Job DetailsJob Location: 413 Smokey Point - Marysville, WA 98271Position Type: Part TimeSalary Range: $17.25 - $17.25 HourlyJob Shift: DayJob Category: Customer ServiceCompany & Benefits As one of the largest independent…
Skills: Customer service, Membership sales, Facility maintenance, Point-of-sale system, Communication
York County, South Carolina, United States · On-site
Job DetailsJob Location: L026 Ft Mill - Fort Mill, SC 29708Job Shift: Second ShiftPart- Time: Starting at $11 per hour. 15-25 hours weekly. Sat/Sun 1pm-7:15pm, Weekday flexible shifts from 2-10pm Hourly increases at 180 …
Skills: Customer service, Communication, Point of sale, Computer proficiency, Cleaning
Cleveland, Ohio, United States · On-site
Job DetailsJob Location: L096 Ohio City - Cleveland, OH 44113Monday-Thursday 3:15pm-11:15pm Friday 3:15pm-9:15pm Full - Time: Starting at $12 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the f…
Skills: Customer service, Communication, Problem solving, Computer proficiency, Point of sale system
Norwalk, Connecticut, United States · On-site
$16/hr
Job DetailsJob Location: Norwalk - Norwalk, CT 06854Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.94 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Category: Cust…
Skills: Customer Service, Communication, Problem-solving, Cash Handling, Time Management
San Francisco, California, United States · On-site
$24/hr–$24/hr
Job DetailsJob Location: 502 Lakeshore - San Francisco, CA 94132Position Type: Full TimeSalary Range: $24.52 - $24.52 HourlyJob Category: ManagementAssistant General Manager FLSA Classification: Non-Exempt (Hourly), Full…
Skills: Customer service, Leadership, Team management, Operational execution, Staff scheduling
Indianapolis, Indiana, United States · On-site
Job DetailsJob Location: L161 38th Street - Indianapolis, IN 46254Part- Time: Starting at $12 per hour. Schedule: Every Saturday & Sunday 6:45 AM - 11:45 AM Hourly increases at 180 days, 1 year and every 6 months, after …
Skills: Customer service, Communication, Point of sale system, Cleaning, Sanitization
Hagerstown, Maryland, United States · On-site
$15/hr–$16/hr
Job DetailsJob Location: 103 Hagerstown - Hagerstown, MD 21740Position Type: Part TimeSalary Range: $15.50 - $16.50 HourlyJob Category: Customer ServiceCompany & Benefits As one of the largest independently owned operato…
Skills: Customer service, Membership sales, Facility maintenance, Communication, Interpersonal skills
Alamogordo, New Mexico, United States · On-site
Job DetailsJob Location: Alamogordo - Alamogordo, NM 88310Position Type: Part TimeEducation Level: High School or EquivalentTravel Percentage: NegligibleJob Shift: Afternoons / EveningsJob Category: Customer ServiceFront…
Skills: Customer service, Communication, Problem-solving, Cash handling, Cleaning
Town of Clifton Park, New York, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Clifton Park - Clifton Park, NY 12065Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NegligibleJob Shift: Fixed ScheduleJo…
Skills: Customer service, Communication, Problem-solving, Cash handling, Cleaning
Norwalk, Connecticut, United States · On-site
$17/hr
Job DetailsJob Location: Norwalk - Norwalk, CT 06854Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $17.44 HourlyTravel Percentage: NegligibleJob Shift: Overnight / GraveyardJob Category: …
Skills: Customer service, Communication, Problem-solving, Cleaning, Cash handling
St. Albert, Alberta, Canada · On-site
Job DetailsJob Location: Saint Albert - St. Albert, AB T8N 5C9Position Type: Part TimeEducation Level: High School or EquivalentTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Category: Customer ServiceFront…
Skills: Customer service, Communication, Problem-solving, Cash handling, Cleaning
Gastonia, North Carolina, United States · On-site
Job DetailsJob Location: L074 South Gastonia - Gastonia, NC 28056Part- Time: Starting at $11 per hour. Looking for Availability: Mon-Thursday 4pm-11pm; Fri-Sun Open availability Hourly increases at 180 days, 1 year and e…
Skills: Customer service, Communication, Computer proficiency, Problem solving, Cleaning
Lake Stevens, Washington, United States · On-site
$21/hr–$21/hr
Job DetailsJob Location: 414 Lake Stevens - Lake Stevens, WA 98258Position Type: Full TimeSalary Range: $21.63 - $21.63 HourlyJob Category: ManagementAssistant General Manager FLSA Classification: Non-Exempt (Hourly), Fu…
Skills: Leadership, Customer service, Staff scheduling, Employee training, Operational management
New Milford, Connecticut, United States · On-site
$16/hr
Job DetailsJob Location: New Milford - New Milford , CT 06776Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.94 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Categ…
Skills: Customer service, Communication, Problem-solving, Cash handling, Retail operations
Rio Rancho, New Mexico, United States · On-site
Job DetailsJob Location: Rio Rancho - Rio Rancho, NM 87124Position Type: Full TimeEducation Level: High School or EquivalentTravel Percentage: NegligibleJob Shift: Overnight / GraveyardJob Category: Customer ServicePlane…
Skills: Customer service, Communication, Problem-solving, Cash handling, Cleaning
Philadelphia, Pennsylvania, United States · On-site
Job DetailsJob Location: L060 South Philly - Philadelphia, PA 19145Part- Time: Starting at $12 per hour. Tuesday 3pm-10pm, Wednesday 3pm-10pm, Sunday 1pm-7:15pm. Opportunity for growth and full time hours. Hourly increas…
Skills: Customer service, Communication, Point of sale systems, Cleaning, Sanitization
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The Front Desk Associate is responsible for providing excellent customer service, welcoming members, and resolving customer concerns. They must also maintain club cleanliness and drive revenue by promoting products and special offers.
Candidates must be at least 18 years old with a high school diploma or equivalent. The role requires at least six months of face-to-face retail customer service experience and the physical ability to lift up to 75 pounds.
Job DetailsJob Location: Tonawanda - Tonawanda, NY 14223Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Category: Customer ServiceFront Desk Associate
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.
Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
Anticipate member's needs, respond promptly and acknowledge all members
Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
Ability to maintain the cleanliness of the club for up to 50% of the shift.
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
Hands-on experience in accepting payments from customers and give change and receipts.
Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way
Ability to manage multiple responsibilities
Solid work ethic with strong decision-making, problem resolution skills
Self-starter who takes initiative with minimal direction and supervision
Comfortable working a flexible rotating schedule
Superior customer service skills, preferably in the fitness industry.
Hard working, enthusiastic and energetic!
Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.
18 years old or older
A High School Diploma or Equivalent required
Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.
Hours (Initial training hours may vary as well as when the needs of the facility change)
Discuss your availability with the Hiring Manager and/or notate it on your application.
Weekday and/or Weekend Hours based on club needs.
Open or Flexible availability is a plus.
Benefits
Competitive Salary & 401K plan
Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
Paid Time Off benefits (Applicable for Full Time Positions)
Free Black Card membership and fun exercise incentives
Planet Fitness is an Equal Opportunity Employer
Qualifications
The Judgement Free Zone®
Planet Fitness is taking the fitness industry by storm! Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners. NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
The Judgement Free Zone®
Planet Fitness is taking the fitness industry by storm! Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners. NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
