Wayne, Michigan, United States · On-site
$14/hr
Job DetailsJob Location: Wayne, MI 48184Salary Range: $14.50 HourlyJob Shift: PT: 2p-10pWe are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a…
Skills: Customer Service, Phone Etiquette, Facility Maintenance, Sales, Communication
Novi, Michigan, United States · On-site
$14/hr–$14/hr
Job DetailsJob Location: Novi, MI 48375Salary Range: $14.50 - $14.50 HourlyJob Shift: FT: 2p-10pWe are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for pro…
Skills: Customer Service, Phone Etiquette, Facility Maintenance, Sales, Communication
West Bloomfield, New York, United States · On-site
$14/hr
Job DetailsJob Location: West Bloomfield, MI 48322Salary Range: $14.50 HourlyJob Shift: FT 6a-2p M-FWe are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for…
Skills: Customer Service, Phone Etiquette, Facility Maintenance, Sales, Communication
Westfield, Indiana, United States · On-site
Job DetailsJob Location: L181 Westfield IN - Westfield, IN 46074Job Shift: AnyFull - Time: Starting at $11 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary dat…
Skills: Customer Service, Phone Etiquette, Point Of Sale, Sales, Facility Maintenance
Mooresville, North Carolina, United States · On-site
Job DetailsJob Location: L053 Mooresville - Mooresville, NC 28117Job Shift: AnyPart- Time: Starting at $11 per hour. Schedule: FLEX; some mornings 7am-12pm, some evenings 2pm or 5pm-10pm, MUST HAVE OPEN AVAILABILITY on w…
Skills: Customer Service, Phone Etiquette, Point Of Sale, Facility Maintenance, Communication
Bristol, Connecticut, United States · On-site
$19/hr
Job DetailsJob Location: Bristol - Bristol, CT 06010Position Type: Full TimeEducation Level: High School or EquivalentSalary Range: $19.44 HourlyTravel Percentage: NegligibleJob Shift: Evenings and WeekendsJob Category: …
Skills: Staff Management, Customer Service, Recruitment, Inventory Management, Microsoft Office
Fort Oglethorpe, Georgia, United States · On-site
Job DetailsJob Location: Fort Oglethorpe - Fort Oglethorpe, GA 30742Position Type: Full TimeEducation Level: High School or EquivalentTravel Percentage: NegligibleJob Shift: Evenings and WeekendsJob Category: ManagementP…
Skills: Personnel Management, Customer Service, Recruitment, Inventory Monitoring, Performance Assessment
Nanaimo, British Columbia, Canada · On-site
$18/hr
Job DetailsJob Location: Nanaimo - Nanaimo, BC V9T 2L9Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $18.25 HourlyTravel Percentage: NegligibleJob Shift: Fixed ScheduleJob Category: Custo…
Skills: Customer Service, Problem Solving, Communication Skills, Payment Processing, Multitasking
Manchester, Connecticut, United States · On-site
$50k–$57k/yr
Job DetailsJob Location: Manchester - Manchester, CT 06040Position Type: Full TimeEducation Level: High School or EquivalentSalary Range: $50,000.00 - $57,000.00 Salary/yearTravel Percentage: Up to 25%Job Shift: Weekdays…
Skills: Team Leadership, Staff Recruitment, Financial Management, Customer Service, Sales Performance
Albany, New York, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Albany - Albany, NY 12205Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NegligibleJob Shift: Day ShiftJob Category: Custo…
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Multitasking
Victor, New York, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Victor - Victor, NY 14564Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Categor…
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Cash Handling
Vernon, Connecticut, United States · On-site
$16/hr
Job DetailsJob Location: Vernon - Vernon, CT 06066Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.94 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Category: Custom…
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Multitasking
Grande Prairie, Alberta, Canada · On-site
Job DetailsJob Location: Grande Prairie - Grande Prairie, AB T8V 7L2Position Type: Part TimeEducation Level: High School or EquivalentTravel Percentage: NegligibleJob Shift: Fixed ScheduleJob Category: Customer ServiceFr…
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Cash Handling
Grand Rapids, Michigan, United States · On-site
$14/hr
Job DetailsJob Location: Grand Rapids, MI 49512Salary Range: $14.50 HourlyJob Shift: Part TimeWe are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for provi…
Skills: Customer Service, Communication, Phone Etiquette, Facility Maintenance, Sales
Naples, Florida, United States · On-site
Job DetailsJob Location: Golden Gate - Naples, FL 34116Position Type: Full TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welc…
Skills: Customer Service, Communication, Interpersonal Skills, Basic Computer Skills, Administrative Tasks
Tigard, Oregon, United States · On-site
Job DetailsJob Location: Tigard Triangle - Tigard, OR 97223Position Type: Part TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a …
Skills: Customer Service, Communication, Interpersonal Skills, Basic Computer Skills, Multitasking
Parma, Ohio, United States · On-site
Job DetailsJob Location: L100 Parma Snow - Parma, OH 44134Job Shift: Second ShiftPart- Time: Monday-Friday 6p-11p (Flexible Hours) Starting at $12 per hour. Hourly increases at 180 days, 1 year and every 6 months, after …
Skills: Customer Service, Phone Etiquette, Point Of Sale, Computer Proficiency, Communication
Torrington, Connecticut, United States · On-site
$16/hr
Job DetailsJob Location: Torrington - Torrington, CT 06790Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.94 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Category…
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Retail Sales
Rice Lake, Wisconsin, United States · On-site
$12/hr–$13/hr
Job DetailsJob Location: 651 Rice Lake - Rice Lake, WI 54868Position Type: Part TimeSalary Range: $12.50 - $13.00 HourlyJob Category: Customer ServiceCompany & Benefits As one of the largest independently owned operators…
Skills: Customer Service, Membership Sales, Point-of-Sale System, Communication Skills, Interpersonal Skills
Berwyn, Pennsylvania, United States · On-site
Job DetailsJob Location: L213 Berwyn - Berwyn, PA 19312Job Shift: Second ShiftFull - Time: Starting at $XX per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary dat…
Skills: Customer Service, Phone Etiquette, Point Of Sale, Facility Maintenance, Communication
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Provide exceptional customer service by greeting members, handling phone inquiries, and managing new member sign-ups. Maintain a clean and welcoming environment through regular facility and equipment cleaning.
Candidates must be at least 18 years old and capable of lifting 45 pounds. Punctuality, reliability, and the ability to stand and walk for the duration of the shift are required.
Job DetailsJob Location: Wayne, MI 48184Salary Range: $14.50 HourlyJob Shift: PT: 2p-10pWe are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Great growth opportunities - we are a dynamic and growing company
Medical, Dental and Vision insurance benefits (available to eligible employees)
This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
401(k) with generous employer match
Profit sharing program!
A sparkling clean work environment (where we all pitch in to keep the club pristine!)
Contribute to changing people's lives every day by helping us create a healthier Planet
Work hard play hard with an amazing group of talented, dynamic team members
Employee Assistance Program (EAP)
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
Answer phones in a friendly manner and assist callers with a variety of questions.
The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
QualificationsQualifications and Physical Demands:
Must be 18 years of age or older.
Punctuality and reliability is a must.
Customer service experience preferred.
Continual standing and walking during your shift.
Continual talking to members and potential members in person and on the phone during your shift.
Must be able to lift 45 pounds.
It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
It means being part of a company that cares about improving the health and well-being of our communities.
It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
It means encouraging professional growth and development.
It means creating a positive impact in our local communities through philanthropic initiatives.
It means being part of a brand of which you can be proud!
The Judgement Free Zone®
Planet Fitness is taking the fitness industry by storm! Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners. NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
The Judgement Free Zone®
Planet Fitness is taking the fitness industry by storm! Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners. NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
