Waterbury, Connecticut, United States · On-site
$16/hr
Job DetailsJob Location: Waterbury - Waterbury, CT 06704Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.94 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Category: …
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Multitasking
Vernon, Connecticut, United States · On-site
$19/hr
Job DetailsJob Location: Vernon - Vernon, CT 06066Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $19.44 HourlyTravel Percentage: NegligibleJob Shift: Days and WeekendsJob Category: Customer ServicePl…
Skills: Customer Service, Personnel Management, Recruitment, Inventory Monitoring, Conflict Resolution
Mchenry, Illinois, United States · On-site
Job DetailsJob Location: L202 McHenry - McHenry, IL 60051Full - Time: Starting at $15 per hour. 3:30pm-11:30pm Tuesdays-Thursdays, Fridays 2pm-9pm Hourly increases at 180 days, 1 year and every 6 months, after the first …
Skills: Customer Service, Phone Etiquette, Point Of Sale, Sales, Facility Maintenance
Alliance, Ohio, United States · On-site
Job DetailsJob Location: L090 Alliance - Alliance, OH 44601Part- Time: Starting at $12 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. At National Fitne…
Skills: Customer Service, Phone Etiquette, Point Of Sale, Sales, Facility Maintenance
Town of Henrietta, New York, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Henrietta - Henrietta, NY 14623Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.50 - $16.50 HourlyTravel Percentage: NegligibleJob Shift: Overnight / GraveyardJ…
Skills: Customer Service, Communication Skills, Problem Solving, Payment Processing, Decision Making
Darien, Illinois, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Darien, IL 60561Salary Range: $16.00 - $16.00 HourlyJob Shift: Full TimeWe are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for pr…
Skills: Customer Service, Communication, Phone Etiquette, Sales, Facility Maintenance
Town of East Greenbush, New York, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: East Greenbush - East Greenbush, NY 12061Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NegligibleJob Shift: Rotating Sch…
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Retail Sales
City of Rome, New York, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Rome - Rome, NY 13440Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.00 - $16.50 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Category: C…
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Cash Handling
Rice Lake, Wisconsin, United States · On-site
$12/hr–$13/hr
Job DetailsJob Location: 651 Rice Lake - Rice Lake, WI 54868Position Type: Part TimeSalary Range: $12.50 - $13.00 HourlyJob Shift: DayJob Category: Customer ServiceCompany & Benefits As one of the largest independently o…
Skills: Customer Service, Membership Sales, Point-of-Sale (POS) Operation, Communication Skills, Interpersonal Skills
Philadelphia, Pennsylvania, United States · On-site
Job DetailsJob Location: L067 Roxborough - Philadelphia, PA 19128Job Shift: AnyPart- Time: Starting at $12 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary dat…
Skills: Customer Service, Phone Etiquette, Point Of Sale, Sales, Facility Maintenance
South Middleton Township, Pennsylvania, United States · On-site
Job DetailsJob Location: L012 Carlisle - Carlisle, PA 17015Part- Time: Starting at $12 per hour. (Plus $1/hour Overnight differential) Hourly increases at 180 days, 1 year and every 6 months, after the first year, based …
Skills: Customer Service, Phone Etiquette, Point-of-Sale Systems, Facility Maintenance, Communication
Gastonia, North Carolina, United States · On-site
Job DetailsJob Location: L029 Gastonia - Gastonia, NC 28054Part- Time: Starting at $11 per hour. Hours vary; must be flexible Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on annive…
Skills: Customer Service, Phone Etiquette, Point Of Sale, Facility Maintenance, Communication
West Springfield, Massachusetts, United States · On-site
Job DetailsJob Location: L145 West Springfield - West Springfield, MA 01089Part- Time: Starting at $15 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. L…
Skills: Customer Service, Phone Etiquette, Point Of Sale System, Facility Maintenance, Communication
Enfield, Connecticut, United States · On-site
Job DetailsJob Location: L137 Enfield - Enfield, CT 06082Job Shift: AnyPart- Time: Starting at $17.00 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. At…
Skills: Customer Service, Phone Etiquette, Point Of Sale, Computer Proficiency, Communication
Mechanicsburg, Pennsylvania, United States · On-site
Job DetailsJob Location: L033 Hampden - Mechanicsburg, PA 17050Job Shift: Second ShiftPart- Time: Starting at $11 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on annivers…
Skills: Customer Service, Phone Etiquette, Point Of Sale, Facility Maintenance, Communication
Bozeman, Montana, United States · On-site
Our Job Opening We are searching for an Overnight Custodian to join our team! As a member of our staff, you will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experie…
Skills: Cleaning, Sanitization, Waste Disposal, Problem Solving, Time Management
Spartanburg, South Carolina, United States · On-site
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Customer Service, Communication Skills, Conflict Resolution, Sales, Computer Proficiency
Riverhead, New York, United States · On-site
$17/hr–$18/hr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Customer Service, Communication Skills, Conflict Resolution, Sales, Retail Transactions
Manchester, New Hampshire, United States · On-site
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Cleaning, Sanitization, Floor Scrubber Operation, Inventory Management, Customer Service
Charlotte, North Carolina, United States · On-site
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Customer Service, Communication Skills, Conflict Resolution, Sales, Retail Transactions
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The Front Desk Associate is responsible for welcoming members, providing efficient telephone service, and resolving customer concerns. Additionally, they must maintain club cleanliness and drive revenue by promoting products and special promotions.
Candidates must be at least 18 years old with a high school diploma or equivalent. Six months of face-to-face retail customer service experience is required, though one year of fitness industry experience is preferred.
Job DetailsJob Location: Waterbury - Waterbury, CT 06704Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.94 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Category: Customer ServiceFront Desk Associate
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.
Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
Anticipate member's needs, respond promptly and acknowledge all members
Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
Ability to maintain the cleanliness of the club for up to 50% of the shift.
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
Hands-on experience in accepting payments from customers and give change and receipts.
Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way
Ability to manage multiple responsibilities
Solid work ethic with strong decision-making, problem resolution skills
Self-starter who takes initiative with minimal direction and supervision
Comfortable working a flexible rotating schedule
Superior customer service skills, preferably in the fitness industry.
Hard working, enthusiastic and energetic!
Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.
18 years old or older
A High School Diploma or Equivalent required
Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.
Hours (Initial training hours may vary as well as when the needs of the facility change)
Discuss your availability with the Hiring Manager and/or notate it on your application.
Weekday and/or Weekend Hours based on club needs.
Open or Flexible availability is a plus.
Benefits
Competitive Salary & 401K plan
Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
Paid Time Off benefits (Applicable for Full Time Positions)
Free Black Card membership and fun exercise incentives
Planet Fitness is an Equal Opportunity Employer
Qualifications
The Judgement Free Zone®
Planet Fitness is taking the fitness industry by storm! Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners. NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
The Judgement Free Zone®
Planet Fitness is taking the fitness industry by storm! Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners. NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
