Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Es…
Skills: Customer Service, Computer Proficiency, Problem Solving, Communication, Diplomacy
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Es…
Skills: Customer Service, Computer Proficiency, Communication Skills, Problem Solving, Diplomacy
Job Summary The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accounta…
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Es…
Skills: Customer Service, Computer Proficiency, Communication, Problem Solving, Empathy
Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem…
Skills: Customer Service, Computer Proficiency, Problem Solving, Communication, Cash Handling
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Es…
Skills: Customer Service, Computer Proficiency, Communication, Problem Solving, Empathy
Job Summary The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workou…
Skills: Fitness Instruction, Workout Program Design, Customer Service, Equipment Safety, Problem Solving
Job Summary The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities Thoroughly clean and sanitize…
Skills: Cleaning, Sanitization, Facility Maintenance, Problem Solving, Time Management
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Es…
Skills: Customer Service, Computer Proficiency, Communication, Problem Solving, Diplomacy
Town "n" Country, Florida, United States · On-site
Mid level
Benefits: Bonus based on performance Free uniforms Health insurance Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member …
Skills: Staff Management, Customer Service, Recruiting, Training and Development, Scheduling
Town "n" Country, Florida, United States · On-site
Entry level
Benefits: Free uniforms Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospectiv…
Skills: Customer Service, Computer Proficiency, Communication, Problem Solving, Diplomacy
Town "n" Country, Florida, United States · On-site
Entry level
Benefits: Free uniforms Health insurance Training & development Job Summary The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the…
Town "n" Country, Florida, United States · On-site
Entry level
Benefits: Bonus based on performance Free uniforms Health insurance Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer s…
Skills: Customer Service, Computer Proficiency, Communication, Problem Solving, Diplomacy
Town "n" Country, Florida, United States · On-site
Entry level
Benefits: Bonus based on performance Free uniforms Health insurance Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior …
Skills: Customer Service, Computer Proficiency, Problem Solving, Communication, Cash Handling
Benefits: Weekends off Job Summary The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by de…
Skills: Fitness Instruction, Workout Program Design, Customer Service, Equipment Safety, Problem Solving
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Es…
Skills: Customer Service, Computer Proficiency, Communication Skills, Problem Solving, Diplomacy
Job Summary The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workou…
Skills: Fitness Instruction, Workout Program Design, Customer Service, Equipment Safety, Problem Solving
Job Summary The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workou…
Skills: Fitness Instruction, Workout Program Design, Customer Service, Equipment Safety, Problem Solving
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Es…
Skills: Customer Service, Computer Proficiency, Communication Skills, Problem Solving, Empathy
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Es…
Skills: Customer Service, Computer Proficiency, Communication, Problem Solving, Diplomacy
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
high school
Posted 5d ago
~40 hrs/week
Responsibilities
The representative is responsible for providing exceptional customer service to members and guests, including handling front desk activities and new member sign-ups. They also assist in maintaining club cleanliness and addressing member concerns professionally.
Requirements
Candidates must have a high school diploma or GED and be at least 18 years old. A background in customer service, basic computer skills, and the ability to lift up to 50 lbs are preferred or required.
Full job description
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
Eclipse Fitness Holdings is a Planet Fitness franchisee located in FL, GA & TN with more than 28 locations and growing.
Industry
Wellness and Fitness Services
Company size
201-500 employees
Founded
2023
Headquarters
Orlando, Florida
LinkedIn followers
958
Eclipse Fitness Holdings is a successful Planet Fitness franchisee with 28 locations and growing across Florida, Georgia & Tennessee. We believe that fitness should be accessible to anyone and are the very embodiment of 'The Judgement Free Zone'.
Eclipse Fitness Holdings is a Planet Fitness franchisee located in FL, GA & TN with more than 28 locations and growing.
Industry
Wellness and Fitness Services
Company size
201-500 employees
Founded
2023
Headquarters
Orlando, Florida
LinkedIn followers
958
Eclipse Fitness Holdings is a successful Planet Fitness franchisee with 28 locations and growing across Florida, Georgia & Tennessee. We believe that fitness should be accessible to anyone and are the very embodiment of 'The Judgement Free Zone'.