Fresno, California, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Customer Service, Aircraft Guiding, Jetway Operation, Baggage Handling, Passenger Boarding
Charlotte, North Carolina, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Organizational Skills, Conflict Resolution, Microsoft Office Suite, Personnel Management, Scheduling
Salisbury, Maryland, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry le…
Skills: Personnel Management, Operational Performance, Conflict Resolution, Microsoft Office Suite, Internal Controls
Daytona Beach, Florida, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Customer Service, Passenger Boarding, Jetway Operation, Aircraft Guiding, Baggage Handling
Phoenix, Arizona, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Airline Management, Airport Operations Area (AOA), Team Leadership, Conflict Resolution, Manpower Planning
Charlotte, North Carolina, United States · On-site
$46k–$52k/yr
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Payroll Processing, Microsoft Excel, Microsoft Outlook, Microsoft Word, Customer Service
Philadelphia, Pennsylvania, United States · On-site
$29/hr–$33/hr
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Aircraft Maintenance, Routine Inspections, Engine Repair, Landing Gear Maintenance, Brake Repair
State College, Pennsylvania, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Customer Service, Passenger Boarding, Jetway Operation, Aircraft Guiding, Baggage Handling
Manchester, New Hampshire, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Baggage Handling, Aircraft Servicing, Motorized Service Vehicle Operation, Aircraft Guiding and Parking, Cabin Maintenance
Harrisburg, Pennsylvania, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Baggage Handling, Aircraft Servicing, Motorized Service Vehicle Operation, Aircraft Guiding and Parking, Cabin Maintenance
Phoenix, Arizona, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Baggage Handling, Aircraft Servicing, Motorized Service Vehicle Operation, Aircraft Guiding and Parking, Cabin Maintenance
Harrisburg, Pennsylvania, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Automotive Repair, Equipment Troubleshooting, Preventative Maintenance, Diesel Engine Repair, Gas Engine Repair
Phoenix, Arizona, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Customer Service, Passenger Boarding, Communication Skills, Multitasking, Organization
Richmond, Virginia, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Baggage Handling, Aircraft Servicing, Motorized Service Vehicle Operation, Aircraft Parking, Cabin Maintenance
Dallas, Texas, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Classroom Instruction, QIK Sabre, Net Tracer, Eagle Ground Operations Manual, Complaint Resolution
Phoenix, Arizona, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Aircraft Catering, Cabin Cleaning, Motorized Vehicle Operation, Quality Control, Safety Checks
Bangor, Maine, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Baggage Handling, Aircraft Servicing, Motorized Service Vehicle Operation, Aircraft Guiding and Parking, Cabin Maintenance
Philadelphia, Pennsylvania, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Baggage Handling, Aircraft Servicing, Motorized Service Vehicle Operation, Aircraft Parking, Cabin Maintenance
Charlottesville, Virginia, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Baggage Handling, Aircraft Servicing, Motorized Service Vehicle Operation, Aircraft Parking, Cabin Maintenance
Charlottesville, Virginia, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Customer Service, Passenger Boarding, Communication Skills, Multitasking, Organization
Fresno, California, United States • On-site
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The agent is responsible for assisting passengers with boarding and disembarking, operating the Jetway, and managing passenger itineraries. Additionally, the role involves guiding and parking aircraft and handling baggage and cargo operations.
Candidates must be at least 18 years old with a high school diploma or GED and a valid driver's license. Physical ability to lift 70 pounds and work in all weather conditions is required.
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70) pounds, and work outside in all weather conditions. This position will report to the General Manager.
Assist passengers in boarding and disembarking flights
Monitor computerized passenger boarding
Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
Change customer flight itinerary and seat assignments as required
Operate the Jetway
Load and unload baggage and cargo
Operate motorized service vehicles and equipment
Guide and park aircraft
Perform cabin maintenance tasks
Work together as a team to provide excellent customer service and meet corporate objectives
Successful completion of training course
Ability to meet company goals and customer expectations in a high energy environment
Effective communication skills
Ability to organize, prioritize, and multitask
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Use of computers, telephones, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds regularly
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
June 30, 2026The preferred East Coast regional airline. A wholly owned subsidiary of American Airlines Group.
Piedmont Airlines, Inc. is a subsidiary of American Airlines Group, the largest airline in the world. Our airline was founded by Mr. Richard Henson in 1931 as Henson Flying Service, a fixed-base operator. In 1962 scheduled airline service commenced as Hagerstown Commuter. Today, Piedmont operates nearly 440 daily departures to 72 cities throughout the eastern United States and Canada. We currently operate the ERJ-145 aircraft. Our corporate headquarters is located in Salisbury, Maryland which is located about one hundred miles southeast of Baltimore, Maryland. Piedmont Airlines employs over 11,000 aviation professionals.
Offices: 5443 Airport Terminal Road, Salisbury, Maryland 21804, US
The preferred East Coast regional airline. A wholly owned subsidiary of American Airlines Group.
Piedmont Airlines, Inc. is a subsidiary of American Airlines Group, the largest airline in the world. Our airline was founded by Mr. Richard Henson in 1931 as Henson Flying Service, a fixed-base operator. In 1962 scheduled airline service commenced as Hagerstown Commuter. Today, Piedmont operates nearly 440 daily departures to 72 cities throughout the eastern United States and Canada. We currently operate the ERJ-145 aircraft. Our corporate headquarters is located in Salisbury, Maryland which is located about one hundred miles southeast of Baltimore, Maryland. Piedmont Airlines employs over 11,000 aviation professionals.
Offices: 5443 Airport Terminal Road, Salisbury, Maryland 21804, US
