McClellan Place, California, United States · Remote Solely
Your potential has a place here with TTEC’s award winning employment experience. As a Cantonese-English Bilingual Healthcare Customer Service Representative working remotely from your home in California, you’ll be part o…
Skills: Bilingual English And Cantonese, Customer Service, Healthcare Benefit Navigation, Empathy, Patience
Cape Town, Western Cape, South Africa · On-site
Your potential has a place here with TTEC's award-winning employment experience . As a Customer Service Representative – Nights, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering ama…
Skills: Customer Service, Computer Skills, Problem Solving, Active Listening, Empathy
Cape Town, Western Cape, South Africa · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Nights working on-site in Cape Town, you’ll be a part of bringing humanity to business. #experienceT…
Skills: Customer Service, Active Listening, Problem Solving, Computer Literacy, Empathy
McClellan Place, California, United States · Remote OK
Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanit…
Skills: Spanish Fluency, English Fluency, Customer Service, Written Communication, Verbal Communication
Norfolk, Virginia, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Production Clerk working onsite in Norfolk, VA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have …
Skills: Data Entry, Customer Service, Inventory Management, Research, Computer Literacy
Irvine, California, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, you’ll be a part of bringing humanity to busi…
Skills: Customer Service, Research, Communication, Computer Literacy, Problem Solving
Niceville, Florida, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Toll Operator working onsite in the Midbay Bridge tollbooth in Niceville, FL, you’ll be a part of bringing humanity to business. #expe…
Skills: Cash Handling, Customer Service, Computerized Systems, Vehicle Classification, Financial Reporting
Hampton, Virginia, United States · Remote Solely
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working remotely in Virginia, you’ll be a part of bringing humanity to business. #experienceTTEC Our e…
Skills: Customer Service, Conflict Resolution, Research, Communication, Computer Literacy
Portsmouth, Virginia, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Lead Customer Service Representative working onsite, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees …
Skills: Team Leadership, Task Delegation, Inventory Management, Data Entry, MS Office
Portsmouth, Virginia, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Portsmouth, VA, you’ll be a part of bringing humanity to business. #experienceTTEC O…
Skills: Customer Service, Conflict Resolution, Research, Communication, Computer Literacy
Charlotte, North Carolina, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Fraud Detections Representative working onsite in Charlotte, NC you’ll be a part of bringing humanity to business. #experienceTTEC You…
Skills: Fraud Detection, Case Analysis, Customer Service, Analytical Thinking, Microsoft Word
Greenwood Village, Colorado, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you’ll be a part of bringing h…
Skills: Customer Service, Written Communication, Interpersonal Skills, Fantasy Sports Knowledge, Chat Support
Sydney, New South Wales, Australia · Hybrid
Do you have excellent customer service skills? Do you want to join a luxury automotive brand? Join our team as a Case Manager and immerse yourself in a role where every interaction is an opportunity to exceed expectation…
Skills: Case Management, Customer Support, Objection Handling, Omni-Channel Communication, Problem Solving
Irvine, California, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you’ll be a part of bringing humanity to b…
Skills: Spanish Fluency, English Fluency, Customer Service, Written Communication, Verbal Communication
Charlotte, North Carolina, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Financial Services, working onsite in Charlotte, NC you’ll be a part of bringing humanity to busines…
Skills: Customer Service, Online Banking Support, Product Consulting, Microsoft Word, Microsoft Excel
Las Vegas, Nevada, United States · On-site
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working in our site in Las Vegas, NV, you’ll be a part of bringing humanity to business. #experienceTT…
Skills: Customer Service, Product Knowledge, Computer Literacy, Problem Solving, Communication
Cape Town, Western Cape, South Africa · On-site
Your potential has a place here with TTEC's award-winning employment experience . As a English-speaking Customer Service Representative, working onsite in Cape Town, South Africa you’ll be a part of bringing humanity to …
Skills: Customer Service, English Proficiency, Active Listening, Upselling, Computer Literacy
Montreal, Quebec, Canada · Remote Solely
$17/hr–$18/hr
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working remotely in Canada, you’ll be a part of bringing humanity to business. #experienceTTEC Our emp…
Skills: Customer Service, Luxury Retail, CRM Platforms, Digital Customer Service Tools, English Proficiency
Montreal, Quebec, Canada · Hybrid
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working Hybrid as required by the business, in Montreal, Quebec, Canada, you’ll be a part of bringing …
Skills: Customer Service, Luxury Retail, CRM Platforms, Digital Customer Service Tools, English Proficiency
Melbourne, Florida, United States · On-site
IVT Research Escalations Specialist At Percepta, we bring first-class service across each market we support. As a IVT Research Escalations Specialist in Melbourne, Florida, you’ll be a part of creating and delivering ama…
Skills: Conflict Resolution, Customer Service, Problem Solving, Case Management, Verbal Communication
McClellan Place, California, United States • Remote Solely
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Answer incoming calls to help consumers resolve questions related to their healthcare benefit needs. Conduct research across multiple systems to provide clear and accurate information to customers.
Requires at least 6 months of customer service experience and bilingual proficiency in English and Cantonese. A high school diploma and a secure, high-speed wired internet connection are also required.
Your potential has a place here with TTEC’s award winning employment experience. As a Cantonese-English Bilingual Healthcare Customer Service Representative working remotely from your home in California, you’ll be part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You’ll Be Doing
Do you have a passion for helping others and providing peace of mind? In this role, you’ll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
What You Bring to the Role
What You Can Expect
Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
A Bit More About Your Role
We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.
You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Serving the most recognized brands, we provide boutique service & expert consultation to global auto & mobility markets
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting: www.percepta.com
Offices: 17333 Federal Dr, Suite 220, Allen Park, Michigan 48101, US · 5959 Corporate Dr, STE 3000, Houston, Texas 77036, US · 1320 Babcock St S, Melbourne, Florida 32901, US
Serving the most recognized brands, we provide boutique service & expert consultation to global auto & mobility markets
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting: www.percepta.com
Offices: 17333 Federal Dr, Suite 220, Allen Park, Michigan 48101, US · 5959 Corporate Dr, STE 3000, Houston, Texas 77036, US · 1320 Babcock St S, Melbourne, Florida 32901, US
