Overview This role will lead a team responsible for employee transactions and data changes for PepsiCo associates across all PepsiCo regions on HR tools ie SAP EC, SAP HCM, payroll. The WFA team members would be based ou…
Skills: HR Operations Management, SAP SuccessFactors, SAP HCM, Payroll Processing, Employee Life Cycle Management
Overview CAREERS TO SMILE ABOUT At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work…
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Overview CARRERAS PARA SONREÍR En PepsiCo, descubrirás un lugar donde nuestra misión es crear sonrisas alrededor del mundo. Con más de 500 marcas queridas, incluyen Gatorade, Lay's y Quaker y …
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Full-time
Posted 78d ago
Apply by May 20
~40 hrs/week
Responsibilities
The Senior Manager will lead a team responsible for employee transactions, data changes, and payroll processes across all PepsiCo regions using SAP tools. They will also drive HR transformation initiatives, ensure operational excellence, and manage stakeholder relationships to improve customer satisfaction.
Requirements
Candidates must have over 10 years of experience in HR Operations Management with deep expertise in SAP/SuccessFactors and payroll processes. Strong leadership skills, process subject matter expertise, and the ability to manage complex HR workflows are essential for this role.
Full job description
Overview
This role will lead a team responsible for employee transactions and data changes for PepsiCo associates across all PepsiCo regions on HR tools ie SAP EC, SAP HCM, payroll. The WFA team members would be based out of India ICC location & deliver the services based on SLA model on request through ticketing approach. Work with manager on all transformation activity planned for 2026
Major Responsibilities include:
Deliver to Sectors quality and SLA driven efficient transactions and ensure right level of engagement forums / interactions with stake holders , proactively introduce processes and programs to drive continuous improvement / productivity.
Role would involve strong people management skills to support WFA leader in building right culture , team engagement & building continuing capability of team members.
The role requires strong system knowledge and technical skills, process subject matter expertise.
Responsibilities
Lead/support all HR transformation initiatives planned for 2026 and beyond, spanning end‑to‑end HR processes, including Payroll.
Own and govern HR processes transitioned to the HR Operations team, ensuring stability, scalability, and continuous improvement.
Manage all HR workflows and transactions within SAP/SuccessFactors, delivering within defined SLAs while ensuring global data accuracy and integrity.
Ensure seamless data integration between SAP EC and SAP HCM through regular audits (daily/weekly), implementing corrective and preventive actions as required.
Drive a consistent, high‑quality customer experience and operational excellence, ensuring transactions are resolved efficiently and in full compliance with legal, company, and process requirements.
Proactively define and execute initiatives to improve customer satisfaction, with a strong focus on process optimization and automation.
Represent technical, functional, and customer perspectives in decision‑making; partner closely with IT, internal clients, and the broader Shared Services organization.
Lead stakeholder management and escalation handling, taking full ownership for end‑to‑end issue resolution with timely and accountable delivery.
Ensure the team staffing model is current and effective; collaborate internally and externally to maintain a strong talent pipeline.
Manage and develop team leaders and the wider team, including onboarding, training, documentation, and enablement to drive rapid integration and productivity.
Establish and govern knowledge management platforms, ensuring supporting technologies meet operational and business requirements.
Champion a quality‑first agenda, embedding data quality and metrics as core deliverables across all HR reporting and transactions
Qualifications
10+ years of Experience in HR Operations Management . SAP/SuccessFactors and payroll process knowledge
Knowledge of all the HR Processes from Hire- to – Retire(Employee Life Cycle database management) including payroll
Knowledge and understanding of tool connectivity for smooth data flow: EC SAP HCM
In-depth understanding of interfaces
Good understanding of Ticket Management System.
Process management and continuous improvement with a focus on optimization and productivity
PepsiCo is a playground for curious people. We invite thinkers, doers, and changemakers to champion innovation, take calculated risks, and challenge the status quo. From executives to team members on the front lines, we’re excited about the future. We take chances. Together, we dare to make the world a better place.
Our associates are the magic ingredient. Each of them plays an integral role in helping create deep connections between people and our products. Think about your last group celebration: Chances are, one of our iconic brands was by your side. At PepsiCo, you’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day.
A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet.
Join us. Dare for Better.
Offices: 700 Anderson Hill Road, Purchase, New York 10577, US · 63 Kew Road, Richmond, Surrey TW9 2QL, GB · PepsiCo International - UK & Ireland, 1600 Arlington Business Park, Theale, Berkshire RG7 4SA, GB · WTC ALMEDA PARK - Pl. de la Pau s/n, Edificio 7, Planta Baja, Cornella de Llobregat, Barcelona, Cataluña 08940, ES · 1480 Chattahoochee Ave NW, Atlanta, GA 30318, US
PepsiCo is a playground for curious people. We invite thinkers, doers, and changemakers to champion innovation, take calculated risks, and challenge the status quo. From executives to team members on the front lines, we’re excited about the future. We take chances. Together, we dare to make the world a better place.
Our associates are the magic ingredient. Each of them plays an integral role in helping create deep connections between people and our products. Think about your last group celebration: Chances are, one of our iconic brands was by your side. At PepsiCo, you’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day.
A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet.
Join us. Dare for Better.
Offices: 700 Anderson Hill Road, Purchase, New York 10577, US · 63 Kew Road, Richmond, Surrey TW9 2QL, GB · PepsiCo International - UK & Ireland, 1600 Arlington Business Park, Theale, Berkshire RG7 4SA, GB · WTC ALMEDA PARK - Pl. de la Pau s/n, Edificio 7, Planta Baja, Cornella de Llobregat, Barcelona, Cataluña 08940, ES · 1480 Chattahoochee Ave NW, Atlanta, GA 30318, US