Description SUMMARY/EXPECTATIONS Provides outstanding/knowledgeable customer service to all customers, including answering phones, returning customer voicemail messages, and greeting customers in the office as well as th…
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Full-time
Posted 21d ago
~40 hrs/week
Responsibilities
Provide high-quality customer service by managing inquiries, leasing units, and processing rent payments. Maintain the facility through light custodial work, security checks, and unit preparation.
Requirements
Requires previous experience in retail, support, or customer service and proficiency with computers. Candidates must possess a valid driver's license and pass a background check and drug screen.
Full job description
Description
SUMMARY/EXPECTATIONS
Provides outstanding/knowledgeable customer service to all customers, including answering phones, returning customer voicemail messages, and greeting customers in the office as well as throughout the site while performing other duties. Performs administrative and light site maintenance duties as assigned by the District Manager or Senior Site Manager.
ESSENTIAL FUNCTIONS
Greets walk-in customers in the office
Greets customers throughout the site/facility
Provides excellent customer service
Answers the phone and returns customer voicemail messages
Assists customers in choosing the appropriate size unit for the customers’ needs • Show sample size units to the customer
Show customers’ unit location at the site
Complete customer leases
Collect/enter customer rent payments
Report and/or correct safety concerns
OTHER JOB FUNCTIONS
Contribute to a positive work environment
Maintain a professional personal appearance
Clean and prepare vacant storage units for rent
Perform daily security check(s) of facility (lock check/audit)
Perform minor maintenance & custodial duties
Enforce rules governing the property
Effectively resolve customer/tenant problems
Complete and submit company forms and reports accurately and timely
Maintain clean, orderly office and restrooms
Stock merchandise (if applicable)
Perform other duties as assigned
PHYSICAL REQUIRMENTS
Sit or stand for up to 8 hours per day
Ability to traverse entire property for audit, lock removal or tour purposes
Ability to bend, twist and lift
Ability to frequently lift or move up to 25 lbs. of pressure; occasionally lift or move up to 40 lbs. of pressure
Requirements
QUALIFICATIONS
Previous retail, support, or customer service experience
Computer experience (preferably MS Office suite)
Communicate effectively, both written and verbally (English)
Demonstrates high customer service standards
Pass a pre-employment drug screen and have acceptable results of a background check
Your customized payroll solution. We specialize in supporting businesses of all sizes with all of your payroll needs!
Industry
Financial Services
Company size
2-10 employees
Founded
2007
Headquarters
Golden Valley, Minnesota
LinkedIn followers
72
At Payroll Direct, we want our customers to be able to customize their payroll experience and we offer many ways to do that. Whether it be user defined data fields for tracking employee data, the ability to easily write and export your own custom reports, or the ability to interface with Accounting, HR or Time and Attendance systems, we can provide you with the customized payroll experience that you are looking for.
With our corporate headquarters in the Twin Cities, we specialize in providing custom payroll solutions with a professional, thoughtful approach to your specific business needs. We offer a unique set of products, services and solutions, backed by industry experience and superior customer service.
Offices: 7575 Golden Valley Rd, Golden Valley, Minnesota, US
Direct Tax - Keep Your Tax Dollars Until They Are DueMillennium/PayEntry Payroll and HR SystemTimeWorks Plus - Time and AttendanceDedicated Account Managersand Customized Payroll SolutionsFinanceSoftwareCustomer Service
Your customized payroll solution. We specialize in supporting businesses of all sizes with all of your payroll needs!
Industry
Financial Services
Company size
2-10 employees
Founded
2007
Headquarters
Golden Valley, Minnesota
LinkedIn followers
72
At Payroll Direct, we want our customers to be able to customize their payroll experience and we offer many ways to do that. Whether it be user defined data fields for tracking employee data, the ability to easily write and export your own custom reports, or the ability to interface with Accounting, HR or Time and Attendance systems, we can provide you with the customized payroll experience that you are looking for.
With our corporate headquarters in the Twin Cities, we specialize in providing custom payroll solutions with a professional, thoughtful approach to your specific business needs. We offer a unique set of products, services and solutions, backed by industry experience and superior customer service.
Offices: 7575 Golden Valley Rd, Golden Valley, Minnesota, US
Direct Tax - Keep Your Tax Dollars Until They Are DueMillennium/PayEntry Payroll and HR SystemTimeWorks Plus - Time and AttendanceDedicated Account Managersand Customized Payroll SolutionsFinanceSoftwareCustomer Service