El Segundo, California, United States · Hybrid
About PanCAN: Pancreatic cancer doesn’t stop or slow down, and neither do we. At the Pancreatic Cancer Action Network (PanCAN), we accelerate critical progress for pancreatic cancer patients. We take bold action by fundi…
Skills: Case Management, Patient Advocacy, Crisis Intervention, HIPAA Compliance, Microsoft Office
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The Case Manager provides holistic support and advocacy for pancreatic cancer patients and their families by connecting them to resources, clinical trials, and healthcare navigation. They manage an active caseload and represent the Patient Services department at industry events and media opportunities.
Requires a bachelor's degree in a social science, healthcare, or related field and at least one year of experience in a social-service or medical environment. Candidates must possess strong communication skills, empathy, and the ability to handle sensitive conversations regarding end-of-life care.
About PanCAN:
Pancreatic cancer doesn’t stop or slow down, and neither do we. At the Pancreatic Cancer Action Network (PanCAN), we accelerate critical progress for pancreatic cancer patients. We take bold action by funding life-saving research, providing personalized patient services free of charge, and creating a community of supporters and volunteers who will stop at nothing to create a world in which all pancreatic cancer patients thrive.
We’re looking for people who, like us, will stop at nothing to make progress for patients. Our work is critical and meaningful, and it changes lives every day. Join us and be a part of it!
THE OPPORTUNITY:
The Case Manager is a public-facing member of the Help Line team and plays a crucial part in the objective of improving pancreatic cancer patient outcomes. The Case Manager is an advocate for those affected by the disease, and provides holistic support by educating, and connecting constituents to quality up-to-date information, referrals to programs, clinical initiatives, and various community resources. The Case Manager helps patients, families, medical professionals, and caregivers steer through the healthcare system, diagnosis, treatments/ therapies, and overall care.
Onboarding for this role typically lasts 90 days, and during this time, the Case Manager is considered a trainee and in a probationary status. Training for a Help Line Case Manager is comprehensive, and consists of coursework, shadowing, role-playing, quality assessments, and other training exercises. Successful completion of Case Manager onboarding (e.g. training and certification) and the probationary period results in an additional pay rate incentive determined at PanCAN’s discretion.
Telecommuting and in-office options are available for this position, dependent on location. Employees utilizing telecommuting options must have a safe, secure, and quiet workspace free from noise and distraction typically within their home, or other approved location. Equipment, software, training, and supplies necessary to perform the functions of this role are provided by PanCAN.
ESSENTIAL FUNCTIONS:
QUALIFICATIONS AND REQUIREMENTS:
The following are the minimum qualifications required to successfully perform the duties and responsibilities of this position.
Required Skills and Knowledge
Desired Skills and Traits
SALARY RANGE: ($25.25/hr) PanCAN is committed to providing fair and transparent employee pay. Our compensation policy and practices integrate years of relative experience, skills, job duties, functions, responsibilities, education, certifications, expertise, PanCAN seniority, position/title, department, market conditions, and merit, and may also include geographic location. Our base salaries range from Entry level to Experienced and max at Expert level. The base pay range included herein is specific and germane to the job/position/opening as described within this announcement. Please note that the posted pay range is provided as a general guideline. Actual compensation offered may differ from the stated range if the posted qualifications are not fully met and will be determined based on relevant experience, skills, and qualifications specific to this role.
The Offer: To support the people fighting the world’s toughest cancer, we provide our staff with the resources, care, and sparkle to do and be their best in and out of the office. We offer competitive salaries, flexible work arrangements, exceptional time off, and health and welfare benefits creating an extraordinary workplace and culture that our team members highly recommend to friends and colleagues.
Expectations for All Employees: Support the organization’s mission and goals by exhibiting the following core values: Deliver Excellence, Service & Gratitude, Accountability, Team, and Sparkle Spirit! Individuals assigned to this position must be able to work in a fast-paced, deadline-driven environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek management assistance as appropriate.
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all required duties, responsibilities and skills.
Individuals assigned to this position must be able to work in a fast-paced, deadline driven environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek management assistance as appropriate.
Our vision is to create a world in which all patients with pancreatic cancer will thrive.
Our mission is to take bold action to improve the lives of everyone impacted by pancreatic cancer by advancing scientific research, building community, sharing knowledge, and advocating for patients. CONNECT WITH US WEBSITE: https://www.pancan.org FACEBOOK: https://facebook.com/pancan TWITTER: http://twitter.com/pancan INSTAGRAM: http://instagram.com/pancan YOUTUBE: https://youtube.com/StopPancreaticCancer and MORE: http://pancan.org/social-media
Offices: 2101 Rosecrans Ave, Suite 3200, El Segundo, California 90245, US
Our vision is to create a world in which all patients with pancreatic cancer will thrive.
Our mission is to take bold action to improve the lives of everyone impacted by pancreatic cancer by advancing scientific research, building community, sharing knowledge, and advocating for patients. CONNECT WITH US WEBSITE: https://www.pancan.org FACEBOOK: https://facebook.com/pancan TWITTER: http://twitter.com/pancan INSTAGRAM: http://instagram.com/pancan YOUTUBE: https://youtube.com/StopPancreaticCancer and MORE: http://pancan.org/social-media
Offices: 2101 Rosecrans Ave, Suite 3200, El Segundo, California 90245, US
