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Jobs at Pacific Botanicals (Now Hiring) — 2 open

Pacific Botanicals logoPacific Botanicals

Laboratory Technician 2 - HP

Williams, Oregon, United States · On-site

$22/hr–$25/hr

Mid level

Job DetailsJob Location: Williams, OR 97544Department: Laboratory Business Unit: Herb Pharm Reports To: Laboratory Manager Location: Williams Job Type: Full Time FLSA Status: Non-Exempt Pay Range: Lab Tech 1 $19.00 to $2…

Skills: HPTLC, GCMS, GCFID, Analytical Testing, Method Development

Pacific Botanicals logoPacific Botanicals

Customer Service Coordinator - HP

Medford, Oregon, United States · Hybrid

Entry level

Job DetailsJob Location: Central Point, OR 97502Job Title: Customer Service Coordinator Department: Customer Service Reports To: Senior Manager of Sales Operations Location: Herb Pharm, 5448 Bierson Way, Central Point, O…

Skills: Customer Service, Order Processing, Conflict Resolution, Office 365, Call Center Operations

Pacific Botanicals logo

Laboratory Technician 2 - HP

Pacific Botanicals

Williams, Oregon, United States • On-site

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Mid level

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  • $22/hr–$25/hr
  • Other
  • high school, bachelor degree
  • Posted 15d ago
  • Apply by Aug 31
  • ~40 hrs/week

Responsibilities

Conduct analytical testing for botanical raw materials, in-process bulk, and finished goods to ensure conformance to specifications. Responsibilities include performing instrument maintenance, documenting results, and assisting with method development and process improvements.

Requirements

Requires a high school diploma for Level 1 or a Bachelor's degree in Chemistry or Life Sciences for Level 2. Candidates must have at least 3 years of laboratory experience and proficiency in analytical testing techniques.

Full job description

Job DetailsJob Location: Williams, OR 97544Department: Laboratory

Business Unit: Herb Pharm

Reports To: Laboratory Manager

Location: Williams

Job Type: Full Time

FLSA Status: Non-Exempt

Pay Range: Lab Tech 1 $19.00 to $21.00 per hour

Lab Tech 2 would be $22 to $25 per hour.

At-Will Employment

Herb Pharm is an ‘At-Will’ employer. Nothing in this job description should be interpreted as an employment contract.

Job Summary

This position conducts analytical testing for botanical raw material, in-process bulk material, and finished goods. Testing must adhere to established laboratory methods to ensure conformance to specifications. This position assists with quality control and is responsible for performing the required testing needed to achieve production schedule goals.

Depending on experience and qualifications, candidates will be hired at either the Level I or Level II designation.

Candidate Level Determination

This position may be filled at either a Laboratory Technician 1 or Laboratory Technician 2 level. The level will be determined based on the candidate’s education, technical expertise, depth of laboratory experience, and demonstrated ability to perform advanced responsibilities such as method development, cross-functional collaboration, and project leadership. Candidates meeting minimum qualifications may be considered for Level 1, while those with broader experience, advanced technical skills, and demonstrated initiative may be considered for Level 2.

Essential Functions – All Levels

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Ensure routine laboratory tests are performed and reported properly within established turnaround times.
Thoroughly and accurately complete all required documentation with attention to detail.
Perform analytical testing using HPTLC, GCMS, GCFID and the preventive maintenance of associated instruments.
Ensure optimal operation of laboratory equipment by collaborating with laboratory team in monitoring and performing preventive maintenance as scheduled tasks are due.
Complete all company required training and department activity reports as requested.
Prepare reports for Quality Management Team, as directed.
Assist others with projects as assigned and share ideas on process improvement with the Quality Management Team and others, as directed.
Maintain a safe work environment through adherence to companywide safety protocols.

Additional Responsibilities by Level

Laboratory Technician I

Perform testing following established methods and standard operating procedures
Assist team members with assigned projects and process
Support Quality Management Team reporting as directed
Focus on accuracy, consistency, and achieving testing KPIs

Laboratory Technician II

(Includes all Level I responsibilities, plus:)

Conduct research & development testing and assist with method development and investigations
Collaborate with chemists and management on process improvements and problem-solving efforts
Lead or independently execute assigned projects and improvement initiatives
Coordinate third-party testing submissions and results tracking
Prepare Certificates of Analysis (CoAs) for batch release
Assist with equipment troubleshooting and coordinate external service support as needed
Cross-train in microbiology laboratory to provide operational backup

Key Performance Indicators (KPIs)

Level 1

Meet 95% of assigned testing deadlines.
Complete all testing documentation with 95% accuracy.
Assist laboratory staff on projects as needed.

Level 2

Meet 95% of testing deadlines
Meet 100% of assigned project deadlines
Demonstrate cross-functional capability (e.g., microbiology backup)

Working Conditions

Work Environment: On-site laboratory work

Travel Requirements: None

Physical Demands: May require standing in a laboratory environment for four to six hours of an eight-hour shift.

QualificationsRequired Education and Experience

Laboratory Technician 1

Education: High School Diploma or equivalent GED.
Experience: Three years of related experience and training in a quality and/or laboratory setting.
Equivalent combination of education and experience.

Laboratory Technician 2

Education: Bachelor’s degree in Chemistry, Biochemistry, Life Sciences, or related field preferred/required
Experience: 3+ years of laboratory experience with demonstrated technical proficiency Experience in analytical testing and familiarity with herbal or botanical testing preferred

Knowledge & Skills – All Levels

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, botanical guides, plant identification manuals, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers. Strong attention to detail, with solid knowledge of grammar and punctuation, ability to proofread accurately and consistently.

Proficient in MS Office Suites

Differentiating Skills (Level II)

Experience with method development and R&D testing
Strong troubleshooting and problem-solving capability
Ability to lead projects and work more independently
Cross-functional collaboration and mentorship capability

Related keywords

HPTLCGCMSGCFIDBotanical TestingQuality ControlAnalytical ChemistryMethod DevelopmentCertificates of AnalysisCoAPreventive MaintenanceR&D TestingMicrobiologyLaboratory SafetyKPIsTechnical ProceduresBotanical Guides

About Pacific Botanicals

LinkedInVisit site
Industry
Wholesale
Company size
11-50 employees
Founded
1979
Headquarters
Grants Pass, Oregon
LinkedIn followers
329

Pacific Botanicals is a wholesale company based out of Grants Pass Oregon, United States.

Offices: 4840 Fish Hatchery Rd, Grants Pass, Oregon 97527, US

Dried Herbs and Powdered BotanicalsE-CommerceAgricultureHorticultureHerbs and Spices
View all jobs at Pacific Botanicals

About Pacific Botanicals

LinkedInVisit site
Industry
Wholesale
Company size
11-50 employees
Founded
1979
Headquarters
Grants Pass, Oregon
LinkedIn followers
329

Pacific Botanicals is a wholesale company based out of Grants Pass Oregon, United States.

Offices: 4840 Fish Hatchery Rd, Grants Pass, Oregon 97527, US

Dried Herbs and Powdered BotanicalsE-CommerceAgricultureHorticultureHerbs and Spices
View all jobs at Pacific Botanicals

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