Gurugram, Haryana, India · Hybrid
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Penang, Malaysia · Hybrid
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Skills: Operations analysis, Client support, Incident management, UAT testing, Access management
New York, New York, United States · Hybrid
$80k–$95k/yr
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Stockholm, Sweden · Hybrid
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Gurugram, Haryana, India · Hybrid
Job Overview About the Role: The team: Client Services Operations team provides operational day-to-day customer support for all services supported within the OSTTRA suite of products. They are also responsible for the ne…
Skills: Customer support, Problem solving, Analytical skills, Onboarding, KYC requirements
London, England, United Kingdom · Hybrid
About the Role: The team: The Trade Processing Client Services team is the first line of contact for our clients to provide day-to-day operational client support of OSTTRA platforms that provide trade capture, trade proc…
Skills: Client support, Trade processing, Relationship management, Incident management, Problem-solving
Gurugram, Haryana, India · Hybrid
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London, England, United Kingdom · Hybrid
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Skills: Windows 10/11, Google Workspace, Microsoft 365, TCP/IP, DNS
New York, New York, United States · Hybrid
$150k–$200k/yr
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Skills: New Logo Acquisition, Account Management, Cross-selling, Up-selling, Commercial Negotiation
London, England, United Kingdom · Hybrid
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New York, New York, United States · Hybrid
$80k–$90k/yr
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New York, New York, United States · Hybrid
$75k–$90k/yr
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Japan · Hybrid
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Skills: Customer Advocacy, Relationship Management, Financial Market Knowledge, Collateral Management, Uncleared Margin Rules
India · Hybrid
Job Overview About the Role: The team: Client Services provides the world’s markets with monitoring pre-trade risk and automate post-trade processing of financial transactions for listed and over-the-counter tradin…
Skills: Application Support, IT Infrastructure, Corporate Networking, Financial Markets, FIX
Tokyo, Japan · Hybrid
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Skills: L2/L3 Technical Support, Java, C++, OpenShift, AWS
Tokyo, Japan · Hybrid
Job Overview About the Role: The team: The team is the first line of contact for delivery of the triCalculate Valuation, IM and Counterparty Credit Risk Analytics services to our clients. This junior role is focused heav…
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Gurugram, Haryana, India · Hybrid
Job Overview About the Role: The team: This role will be part of a newly formed team within Corporate Technology whose role is to support Finance and HR. They will be responsible for all of the technology services that a…
Skills: Dayforce HCM, Core HR, Payroll, Learning Modules, Security Architecture
London, England, United Kingdom · Hybrid
Job Overview About the Role: As a Senior Sales and Relationship Management Representative you will be responsible for managing all commercial aspects of client relationships. This encompasses the sales lifecycle from ini…
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Tokyo, Japan · Hybrid
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Skills: Client Services, Operations Analysis, Incident Management, UAT Testing, Access Management
Stockholm, Sweden · Hybrid
Job Overview The team: The development team is based in Stockholm. It consists of highly skilled and helpful individuals with diverse backgrounds, each engineer playing a unique part in serving our global customer base. …
Skills: Software Architecture, System Design, Mentoring, Communication Skills, Project Leadership
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The Site Reliability Engineer will provide technical support for trade processing platforms and collaborate with cross-functional teams to improve system reliability. Responsibilities include leveraging AI-driven operations, managing cloud infrastructure via IaC, and ensuring database performance and disaster recovery.
Candidates must have 2-5 years of experience in SRE or application support with proficiency in Python and Infrastructure as Code tools. Strong knowledge of monitoring stacks, messaging protocols, and database architecture is required for this role.
Job Overview
About the Role:
The team:
SRE is a global team that provides technical support across the suite of OSTTRA products. The SRE team collaborates with Delivery, infrastructure, Database, Network, Technical Operation Centre (TOC) proactive tasks to improve the supportability of our platforms. Our work helps to ensure that OSTTRA provides a high-quality service and maintains client satisfaction.
Responsibilities and impact:
OSTTRA is seeking a Site Reliability Engineer professional to join the SRE Team. The role will be specialised into the designated platforms provisioning 2nd line technical support to TOC as well as integration support for our Trade Processing applications. This person will report directly to the regional SRE manager and work closely with an experienced global team to contribute to the quality of our support.
You will have 2-5 years’ experience of roles like Site Reliability Engineer or Application Support with Project Management tasks to meet the needs of our expanding portfolio of Financial Services clients.
This role presents an excellent opportunity to be part of an agile team based out of India, collaborating with colleagues across multiple regions globally, with a strong focus on delivering value through self-service.
Key Responsibilities
Cross-Team Collaboration: Act as a core engineering partner, working closely with software developers, product managers, and security teams to build reliability into the software development life cycle (SDLC).
AI-Driven Operations: Leverage Artificial Intelligence (AI) and Machine Learning (ML) tools to optimize monitoring, automate incident responses, detect anomalies, and reduce operational toil.
Infrastructure Management: Design, provision, and maintain scalable cloud infrastructure using Infrastructure as Code (IaC) methodologies.
Performance & Reliability: Monitor system health, establish Service Level Objectives (SLOs) and Service Level Indicators (SLIs), and participate in on-call rotations and blameless post-mortems.
Capacity management & Disaster Recovery: Your duties will include Capacity Management, Operational Support Design, Audit Preparation, DR Design and Execution in our full suite of in post-trade confirmation processing.
Database Reliability: Ensure the high availability, performance, and security of production databases, assisting with schema design, indexing, and query optimization.
What we’re looking for:
Must-Have Qualifications (Non-Negotiables)
Engineering & Automation: Proficiency in advanced Python coding for internal tooling and system automation, combined with deep hands-on experience in Infrastructure as Code (IaC) tools like Terraform, Ansible, AWS CloudFormation, or Pulumi.1
AI Integration & Observability: Demonstrated ability to integrate AI solutions into SRE workflows—such as LLM-based automation or AI-enhanced observability—alongside a strong understanding of monitoring stacks like Prometheus and Grafana.1
Collaboration & Protocols: Excellent communication skills to drive architectural decisions across teams, complemented by technical expertise in messaging platforms and protocols including XML, XSLT, IBM MQ, and AMQ.
Preferred Qualifications (Nice to Have)
Cloud Ecosystems: Experience with major cloud service providers like AWS, Google Cloud Platform (GCP), or Microsoft Azure.
Containerization & Orchestration: Hands-on experience with Docker and Kubernetes cluster management.
Database awareness: Strong understanding of database, architecture, and troubleshooting. Proficiency in SQL and experience with relational (e.g., Oracle, PostgreSQL) & NoSQL databases.
Operations, Engineering & Troubleshooting: Strong expertise in SRE processes—including incident management and disaster recovery—combined with the ability to navigate application architecture to drive proactive resiliency. Includes analytical troubleshooting skills, proficiency in coding (Java, Python), SQL (Oracle), and fundamental networking principles.
Domain & Protocol Proficiency: Extensive experience within the Finance industry, complemented by deep knowledge of messaging platforms (XML, XSLT, IBM MQ, AMQ) and security protocols, specifically regarding connectivity encryption (SSL/TLS).
The location: Gurgaon,India
Our Benefits: Global vision, local impact
At OSTTRA, our benefits philosophy offers a market-competitive package that reflects our position as an industry leader. We want to ensure you feel valued, secure, and empowered wherever you are in the world.
Our approach is built on three core pillars:
Global foundations: We provide a baseline of excellence across all our offices, focusing on comprehensive Health & Wellness, Financial Security, and Work-Life Balance. No matter your location, you are part of a culture that prioritizes your holistic well-being.
Locally tailored: We benchmark in each market to ensure our packages are genuinely competitive where you live and work.
Flexibility and growth: We empower you to work in a way that suits your life. This includes a hybrid working model, generous leave policies, and a commitment to your continuous professional development.
The Trust employee ownership plan
Every employee at OSTTRA is an owner, and a member of The Trust, our employee ownership programme. Our distinct culture encourages colleagues to think and act like owners and raise the bar constantly. This plan reflects our belief that when we work together to build a stronger, more valuable organisation, then all colleagues should benefit from the value we create.
About OSTTRA
We build and operate the infrastructure that the world’s post-trade financial system runs on. Launched in 2021, we have unified more than 20 years of heritage and expertise from four industry leaders into a single, integrated business.
Today,we operate a trusted network that connects thousands of market participants to streamline end-to-end workflows, from trade capture through portfolio optimisation.We translate industry change into workable process, engineering an open, intelligent ecosystem that removes friction and reduces risk for the global markets.
Our distinct ownership culture is underpinned by four behaviours: boldness, curiosity, accountability, and collaboration. In 2025 we were acquired by KKR, one of the world’s most successful private equity firms, and are on a journey of growth and impact.
Joining our team now is a unique opportunity - you will help to shape the next generation of post-trade, transform shared infrastructure into shared benefit, and accelerate your own career. Learn more at www.osttra.com.
Equal opportunity employer statement at OSTTRA
We are committed to fostering a connected and engaged workplace where all colleagues have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasise fairness, transparency, and merit, ensuring that we attract and retain the best talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive and operate the infrastructure that the world’s post-trade financial system runs on
Connecting everyone in post-trade.
OSTTRA provides critical post trade infrastructure to global financial markets. Launched in 2021 through the combination of four businesses that have been at the heart of Post Trade innovation for more than 20 years (MarkitServ, Traiana, TriOptima and Reset), the OSTTRA network connects thousands of market participants to process millions of trades each day, streamlining end to end workflows – from trade capture and confirmation, through portfolio optimisation, to clearing and settlement. To contact an OSTTRA subject matter expert, please send an email request to [email protected]
Offices: 1 Duval Square, London, GB
Connecting everyone in post-trade.
OSTTRA provides critical post trade infrastructure to global financial markets. Launched in 2021 through the combination of four businesses that have been at the heart of Post Trade innovation for more than 20 years (MarkitServ, Traiana, TriOptima and Reset), the OSTTRA network connects thousands of market participants to process millions of trades each day, streamlining end to end workflows – from trade capture and confirmation, through portfolio optimisation, to clearing and settlement. To contact an OSTTRA subject matter expert, please send an email request to [email protected]
Offices: 1 Duval Square, London, GB
