Cairo, Cairo, Egypt · On-site
Purpose of the job Assist in handling customer center operations and providing support to team members to ensure delivery of high level of service while leading customer center staff in achieving sales targets. Duties an…
Skills: English Proficiency, Computer Skills, Customer Handling, Communication Skills, Managerial Skills
Asyut, Asyut, Egypt · On-site
Purpose of the job Handling all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. The call center specialist is responsible to handle the received c…
Skills: English Communication, Computer Skills, Customer Orientation, Listening Skills, Interpersonal Skills
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Lead customer center staff to achieve sales targets while ensuring high levels of customer service and image maintenance. Manage daily administrative tasks, including shift closing, sales reporting, and staff scheduling.
Requires a university degree and a minimum of 4 years of sales experience, with at least 2 years in a leadership role. Candidates must possess strong communication, managerial, and computer skills.
Education
1. University graduate.
Experience
1. Minimum 4 years experience in sales;2 of which in a leadership role.
Skills and abilities
1. Very good English both spoken and written.
2. Very good computer skills.
3. Professional customers? handling.
4. Very good communication skills.
5. Managerial, coaching and leadership skills.
6. Good planning skills, organized and result-oriented.
At Orange, you can.
Orange is one of the world’s leading telecommunications operators with revenues of 40.3 billion euros in 2024 and 127,000 employees worldwide at 31 December 2024, including 71,000 employees in France. The Group has a total customer base of 291 million customers worldwide at 31 December 2024, including 253 million mobile customers and 22 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business. Orange Egypt is Gender Equality European & International Standard (GEEIS) certified which reflects our dedication (or commitment) to extremely high ethical, social, and environmental standards, as well as the fact that we provide a working atmosphere that is diverse and welcoming to all of our employees.
Offices: Smart Village, Giza, Giza 12577, EG
At Orange, you can.
Orange is one of the world’s leading telecommunications operators with revenues of 40.3 billion euros in 2024 and 127,000 employees worldwide at 31 December 2024, including 71,000 employees in France. The Group has a total customer base of 291 million customers worldwide at 31 December 2024, including 253 million mobile customers and 22 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business. Orange Egypt is Gender Equality European & International Standard (GEEIS) certified which reflects our dedication (or commitment) to extremely high ethical, social, and environmental standards, as well as the fact that we provide a working atmosphere that is diverse and welcoming to all of our employees.
Offices: Smart Village, Giza, Giza 12577, EG
