United States · On-site
$70k–$132k/yr
The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitati…
Skills: Customer Success Management, Account Management, Contract Renewals, Revenue Growth, Stakeholder Management
United States · On-site
$94k–$155k/yr
Data Platform Sales Representative, Higher ED - Northern California Overview For Northern California The Senior Account Executive for Higher Education Data Platforms will lead strategic sales engagements across Northern …
Skills: Enterprise Technology Sales, Cloud Infrastructure, Consultative Selling, Account Planning, Executive Relationship Development
United States · On-site
$71k–$166k/yr
Description: Why NetSuite? One word - transformation. At NetSuite, we believe the cloud is here to stay, and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data cent…
Skills: NetSuite ERP Financials, Functional Solution Implementation, Nonprofit Accounting, Grant Management, FASB Reporting
United States · On-site
As a Senior Site Reliability Engineer, you will play a pivotal role in building and operating the Oracle HealthPatient Portal. In this role, you will design, build, and operate highly reliable, scalable infrastructure th…
Skills: Site Reliability Engineering, Cloud Infrastructure, Kubernetes, Terraform, Prometheus
Nashville, Tennessee, United States · On-site
$93k–$210k/yr
Oracle Cloud Infrastructure (OCI) is developing a region build service to drive region build automation to next level using AI integration and tools. This role will lead the design and development of scalable software so…
Skills: System Architecture, Cloud Technologies, Software Design, AI Integration, Scalable Software Solutions
Nashville, Tennessee, United States · On-site
$93k–$210k/yr
Oracle Cloud Infrastructure (OCI) is developing a region build service to drive region build automation to next level using AI integration and tools. This role will lead the design and development of scalable software so…
Skills: System Architecture, Cloud Technologies, Software Design, AI Integration, Scalable Software Solutions
Nashville, Tennessee, United States · On-site
$93k–$210k/yr
Oracle Cloud Infrastructure (OCI) is developing a region build service to drive region build automation to next level using AI integration and tools. This role will lead the design and development of scalable software so…
Skills: System Architecture, Cloud Technologies, Software Design, AI Integration, Scalable Software Solutions
Nashville, Tennessee, United States · On-site
$93k–$210k/yr
Oracle Cloud Infrastructure is building developer tool products that help engineering teams create software with greater speed, quality, and confidence. This role will focus on the Develop phase of the software developme…
Skills: Product Management, Technical Product Strategy, Developer Experience, Cloud Platforms, SDLC
Nashville, Tennessee, United States · On-site
$93k–$210k/yr
Oracle Cloud Infrastructure is building developer tool products that help engineering teams create software with greater speed, quality, and confidence. This role will focus on the Develop phase of the software developme…
Skills: Product Management, Technical Product Strategy, Developer Experience, Cloud Platforms, SDLC
Seattle, Washington, United States · On-site
$93k–$210k/yr
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure services. In this role, you will desi…
Skills: Software Engineering, Distributed Systems, Applied Cryptography, Cloud Security, Public Key Infrastructure
Santa Clara, California, United States · On-site
$170k–$355k/yr
Oracle Cloud Infrastructure (OCI) is building some of the world’s largest and most advanced cloud networks. The Network Products Engineering team is responsible for defining, developing, validating, and delivering the ne…
Skills: Network Engineering, Product Lifecycle Management, Ethernet Switching, Routing, Optical Systems
Nashville, Tennessee, United States · On-site
$93k–$210k/yr
Owns moderately complex components within platform services or SDKs; leads team-level improvements to integration frameworks and developer tooling. Performs deep debugging across a bounded set of distributed services, dr…
Skills: Platform Software Engineering, SDK Development, Distributed Services, Debugging, Resilience Optimization
Nashville, Tennessee, United States · On-site
$93k–$210k/yr
Owns moderately complex components within platform services or SDKs; leads team-level improvements to integration frameworks and developer tooling. Performs deep debugging across a bounded set of distributed services, dr…
Skills: Platform Services, SDK Development, Distributed Services, Debugging, Performance Analysis
United States · On-site
$93k–$210k/yr
Shepherd is OCI’s release orchestration platform, responsible for safely coordinating software, infrastructure, configuration, and operational changes across regions, realms, and critical cloud services. As OCI grows acr…
Skills: Distributed Systems, API Design, Software Architecture, Release Orchestration, Production-quality Coding
Austin, Texas, United States · On-site
$93k–$210k/yr
Oracle Cloud Infrastructure (OCI) is building the next generation of enterprise cloud services at global scale. The OCI DevOps team delivers customer-facing CI/CD capabilities and is focused on building secure, high-perf…
Skills: Distributed Systems, Cloud Infrastructure, CI/CD, DevOps, Platform Software Engineering
Nashville, Tennessee, United States · On-site
$139k–$306k/yr
Advises teams to conduct thorough market research and analysis for multiple product portfolios, ensuring alignment with Oracle's strategic goals and anticipating and responding to industry shifts and competitive challeng…
Skills: Product Management, Market Research, Product Lifecycle Management, Roadmap Development, Stakeholder Alignment
Nashville, Tennessee, United States · On-site
$93k–$210k/yr
As a Senior Software Development Engineer, you will own the design and development of major components that improve the developer experience for software teams building Oracle Cloud Infrastructure. You should be a rock-s…
Skills: Distributed Systems, Software Design, Coding, AI-Native Development, Technical Leadership
Austin, Texas, United States · On-site
$93k–$210k/yr
Software Ecosystem Management (SEM) is a new OCI initiative being built from the ground up to create a trusted view of Oracle’s software ecosystem. SEM processes large volumes of software metadata from multiple upstream …
Skills: Distributed Systems, Java, API Design, Backend Services, Data Processing
Austin, Texas, United States · On-site
$93k–$210k/yr
Job Description Oracle Cloud Infrastructure, or OCI, is building and operating a suite of massive-scale, highly available cloud services in a broadly distributed, multi-tenant cloud environment. OCI’s mission is to provi…
Skills: Distributed Systems, Kubernetes, API Design, Orchestration Workflows, Execution Scheduling
United States · Remote OK
$112k–$194k/yr
Are you a sales pro looking to excel in an exciting, large-scale arena? Oracle is a market leader in Cloud ERP because we connect thousands of companies with enterprise products they can trust. This is your opportunity t…
Skills: ERP Sales, Enterprise Resource Planning, Enterprise Performance Management, Supply Chain Management, Forecasting
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Oversee a portfolio of Oracle Health accounts to improve customer utilization, experience, and satisfaction. Drive incremental revenue growth through contract renewals and the identification of optimization opportunities.
Requires 6 to 10+ years of experience and proficiency in English. Candidates must be able to manage complex customer needs related to upgrades, transformations, and adoption.
The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth.
The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and services. The CSM seeks and identifies opportunities for ongoing improvement and simplification in business operating procedures leading to improved effectiveness of the organization and optimization of Oracle Health product/system use, adoption, and value realization.
The Customer Success Manager develops, tracks, and manages priorities and committed actions to ensure progress on identified opportunities. Additional responsibilities include cultivating strong partnerships with key internal and external stakeholders and leveraging relationships to achieve positive outcomes and incremental revenue growth within assigned customer account portfolio.
The Customer Success Manager portfolio includes customers with varying needs and complexity. One or more customers may have significant needs related to upgrades, renewals, transformation, adoption, or all of these factors based on business needs.
The CSM will be measured on the following:
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Oracle is a global leader in AI, delivering the cloud infrastructure, data, and applications that organizations across the world trust to successfully achieve business outcomes at scale. Oracle Cloud Infrastructure (OCI) provides fast, flexible, scalable AI infrastructure. With superior compute performance and network design, a comprehensive choice of AI services for developing and orchestrating agentic AI workflows at scale, and unrivaled data control, security, privacy, and governance, OCI is designed for AI workloads. It also gives customers the flexibility to run their workloads wherever they need by supporting public cloud, multicloud, hybrid cloud, sovereign, and on-premises deployments. The Oracle AI Database is the only database with AI natively built in everywhere. By bringing AI to where data lives, the Oracle AI Database delivers enterprise-grade AI securely, cost-effectively, and at scale. In-database machine learning and vector search enable AI models to run where data resides. Support for multi-modal data (structured, unstructured, graph, vector) enables richer AI use cases. The Oracle AI Data Platform enables organizations to build, deploy, and govern AI agents and applications on top of private, secure, and distributed enterprise data. This enables organizations to operationalize AI without compromising data security or control. Oracle Applications embed AI directly into business workflows and industry processes to ensure AI is delivered in context, where work happens. They include the only applications suite that brings AI to every aspect of a business, with AI-powered ERP, HCM, and CX applications, and the Oracle Health Suite which provides applications for managing the entire healthcare ecosystem. Oracle also provides industry-specific cloud application suites for more than two dozen industries and NetSuite, the world’s first cloud computing company. This LinkedIn page serves as Oracle’s official global company page.
Offices: 2300 Oracle Way, Austin, Texas 78741, US · 500 Oracle Parkway, Redwood Shores, CA 94065, US · 8081 Arco Corporate Dr, Raleigh, NC 27617, US · Donau-City-Strasse 7, Vienna, Vienna 1220, AT · Metalbuen 66, Ballerup, Capital Region 2750, DK
Oracle is a global leader in AI, delivering the cloud infrastructure, data, and applications that organizations across the world trust to successfully achieve business outcomes at scale. Oracle Cloud Infrastructure (OCI) provides fast, flexible, scalable AI infrastructure. With superior compute performance and network design, a comprehensive choice of AI services for developing and orchestrating agentic AI workflows at scale, and unrivaled data control, security, privacy, and governance, OCI is designed for AI workloads. It also gives customers the flexibility to run their workloads wherever they need by supporting public cloud, multicloud, hybrid cloud, sovereign, and on-premises deployments. The Oracle AI Database is the only database with AI natively built in everywhere. By bringing AI to where data lives, the Oracle AI Database delivers enterprise-grade AI securely, cost-effectively, and at scale. In-database machine learning and vector search enable AI models to run where data resides. Support for multi-modal data (structured, unstructured, graph, vector) enables richer AI use cases. The Oracle AI Data Platform enables organizations to build, deploy, and govern AI agents and applications on top of private, secure, and distributed enterprise data. This enables organizations to operationalize AI without compromising data security or control. Oracle Applications embed AI directly into business workflows and industry processes to ensure AI is delivered in context, where work happens. They include the only applications suite that brings AI to every aspect of a business, with AI-powered ERP, HCM, and CX applications, and the Oracle Health Suite which provides applications for managing the entire healthcare ecosystem. Oracle also provides industry-specific cloud application suites for more than two dozen industries and NetSuite, the world’s first cloud computing company. This LinkedIn page serves as Oracle’s official global company page.
Offices: 2300 Oracle Way, Austin, Texas 78741, US · 500 Oracle Parkway, Redwood Shores, CA 94065, US · 8081 Arco Corporate Dr, Raleigh, NC 27617, US · Donau-City-Strasse 7, Vienna, Vienna 1220, AT · Metalbuen 66, Ballerup, Capital Region 2750, DK
