Saudi Arabia · On-site
Hiring Manager: Raluca Popa Talent Acquisition Advisor: Aylmer Barrett Job Code Level: TRP3 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innova…
Skills: Relationship Management, Enterprise Client Management, Retention, Upselling, Forecasting
United States · Remote OK
$134k–$202k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Strategic account management, Enterprise technology sales, C-suite engagement, Revenue growth, Account planning
Mississauga, Ontario, Canada · On-site
$87k–$130k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Financial Modeling, FP&A, Business Partnership, P&L Performance Reporting, Variance Analysis
Tokyo, Tokyo, Japan · Remote OK
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Cyber Security, Presales, Technical Consulting, Product Demonstration, Public Cloud
Tokyo, Tokyo, Japan · On-site
Hiring Manager: Takeshi Nanbu Talent Acquisition Advisor: Tomo Yamane Job Code Level: SGCP3 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innova…
Skills: Enterprise Software Sales, Cybersecurity, Application Security, Data Security, Data Privacy
Sydney, New South Wales, Australia · Hybrid
Hiring Manager: Vivian Susastra Talent Acquisition Advisor: Ruby Huang Job Code Level: RTP2 Refer Your Friends! THE OPPORTUNITY OpenText has developed global Centres of Excellence for Sales Development to support best in…
Skills: Cold Calling, Cold Emailing, Social Media Engagement, B2B Lead Generation, Business Development
Bangalore, Karnataka, India · On-site
Hiring Manager: D Pravin Kumar Talent Acquisition Advisor: Meherunnesa Khatun Job Code Level: TEP3 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering…
Skills: OpenText VIM, SAP Workflow, ABAP Programming, SAP R/3, S4/HANA
United States · Remote OK
$134k–$201k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Enterprise software sales, Cloud sales, SaaS sales, Cybersecurity sales, Information management
Milan, Lombardy, Italy · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: B2B lead generation, Business development, Cold calling, Cold emailing, Social media engagement
Waterloo, Ontario, Canada · On-site
$64k–$96k/yr
Hiring Manager: Nelson Soares Talent Acquisition Advisor: Elise Kreuz Borkowski Job Code Level: RFP3 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—poweri…
Skills: Variable compensation, Financial analysis, Data reconciliation, Accruals, Journal entries
Johannesburg, Gauteng, South Africa · On-site
Hiring Manager: Filipe Pinto Ribeiro Talent Acquisition Advisor: Vineetha Menon Job Code Level: SGCP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—power…
Skills: Direct Software Sales, DevOps, Application Delivery Management, Prospecting, Negotiation
Dubai, Dubai, United Arab Emirates · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Application Security Testing, Presales, Solutions Consulting, Security Architecture Design, Proof of Concept (POC)
Tokyo, Tokyo, Japan · On-site
Hiring Manager: Takeshi Nanbu Talent Acquisition Advisor: Tomo Yamane Job Code Level: SGCP3 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innova…
Skills: Enterprise Software Sales, Cybersecurity, Application Security, Data Security, Data Privacy
United States · Remote OK
$110k–$160k/yr
Hiring Manager: Stephen Koons Talent Acquisition Advisor: Elise Kreuz Borkowski Job Code Level: SGCP3 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—power…
Skills: Enterprise software sales, SaaS sales, Cloud sales, B2B integration, EDI
Waterloo, Ontario, Canada · On-site
$77k–$115k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Financial Analysis, US GAAP, Account Reconciliation, Journal Entries, Financial Reporting
Mississauga, Ontario, Canada · On-site
$118k–$168k/yr
Hiring Manager: Wenjie Yao Talent Acquisition Advisor: Krunal Patel Job Code Level: DSP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovatio…
Skills: C++, C#, Java, Applied Cryptography, Systems Programming
Finland · Remote OK
Hiring Manager: Jukka Kortesniemi Talent Acquisition Advisor: Terry Browne Job Code Level: SGP3 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering in…
Skills: Enterprise Software Sales, Cyber Security, Strategic Account Planning, Executive Relationship Management, Consultative Selling
Dallas, Texas, United States · On-site
$60k–$90k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: B2B sales, SaaS, Enterprise software, Consultative selling, Pipeline development
Waterloo, Ontario, Canada · On-site
$118k–$168k/yr
Hiring Manager: GK Manduva Talent Acquisition Advisor: Jess Bougie Job Code Level: DSP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation…
Skills: Java, C#, C++, React, Angular
Richmond Hill, Ontario, Canada · On-site
$126k–$188k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Workplace Strategy, Workplace Design, Corporate Real Estate, Employee Experience, Stakeholder Management
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Manage enterprise client relationships to drive retention and growth of OpenText Maintenance and Support Programs. Responsibilities include quoting, positioning upsells, and collaborating with internal sales and marketing teams to close renewals.
Requires 5-10 years of experience in sales or lead generation and a university degree in a related field. Candidates must possess exceptional communication skills in English and Arabic and the ability to work cross-functionally.
Hiring Manager: Raluca Popa
Talent Acquisition Advisor: Aylmer Barrett
Job Code Level: TRP3
Refer Your Friends!
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
Reporting to the Director , client Support Sales, this position is focused on relationship management, Enterprise client management , selling the value of Open Text Maintenance and Support Programs and driving retention as well as growth. Enterprise client account and channel management , Quoting, positioning upsells, regular follow-up and closing renewals are primary responsibilities. Strong organizational skills and the ability to accurately forecast are required, concurrently the incumbent will be responsible for identifying and conducting gap analysis and process improvement
Providing exceptional service by reaching out via phone and F2f meetings on a consistent basis and building strong client relationships. In addition, providing a consultative and proactive process to producing competitive renewal quotes.
Consulting with internal sales teams to prepare renewal quotes, overcome objections through process of negotiation and adjust quotes as required to ensure competitiveness of the solution being presented to the client. Working with the whole ecosystem internally with licenses sales ,channel ,marketing as well externally with client decision makers and channels/ distributors
Maintaining and updating reporting systems used for research and providing accurate forecasts within a sales support territory
Developing ongoing lead generation and pipeline through innovation and client insight to gain new maintenance renewal contracts, while continuously selling the high value of OpenText’s support programs
Becoming a trusted advisor for the client for their support needs. Cultivating an environment of mutual value recognized between OpenText and our client.
Demonstrating high attention to detail to review and process incoming purchase orders and payments.
Consistently looking to enhance the renewal process and procedures while working to achieve an exceptional team environment.
5-10 years’ experience working in a sales oriented, or lead generation environment
University/College degree within a related discipline or equivalent work experience
Exceptional communication both written and verbal ( English, Arabic ) , with the ability to listen and understand client needs and focus the content
Ability to think outside the box when researching leads for expanding new maintenance contracts and finding new and creative ways to show how OpenText products can help the client achieve their goals
Strong desire in establishing and maintaining strong relationships with client
Ability to work cross functionally with a dynamic team who rely on each other to achieve overall corporate goals
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Information Reimagined
OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.
Offices: 275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA · 38 Leek Crescent, Richmond Hill, Ontario L4B 4N8, CA · 420 Thames Valley Park Drive, Thames Valley Park, Reading, Berkshire RG6 1PU, GB · 385 Interlocken Crescent, Broomfield, Colorado 80021, US · MindSpace IT Park, Hi-Tec City, Hyderabad, Telangana 500081, IN
Information Reimagined
OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.
Offices: 275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA · 38 Leek Crescent, Richmond Hill, Ontario L4B 4N8, CA · 420 Thames Valley Park Drive, Thames Valley Park, Reading, Berkshire RG6 1PU, GB · 385 Interlocken Crescent, Broomfield, Colorado 80021, US · MindSpace IT Park, Hi-Tec City, Hyderabad, Telangana 500081, IN
