Richmond Hill, Ontario, Canada · On-site
$50k–$74k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Account management, Consultative selling, Negotiation, Client relationship management, Revenue growth
Makati, National Capital District, Philippines · On-site
Hiring Manager: Chris Stead Talent Acquisition Advisor: Donn Plaza Job Code Level: RCP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation…
Skills: Software Auditing, License Compliance, Automation Tools, Go, Data Analysis
Cork, Munster, Ireland · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Client relationship management, Strategic account management, Renewal management, Upselling, Cross-selling
Cork, Munster, Ireland · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Account Management, Customer Retention, Revenue Growth, Upselling, Cross-selling
Germany · Remote OK
Hiring Manager: Ines Piech Talent Acquisition Advisor: Michelle Benstead Job Code Level: SGP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering inno…
Skills: B2B Selling, Consultative Selling, Enterprise Sales, Pipeline Generation, Client Presentations
Sydney, New South Wales, Australia · Hybrid
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Cold Calling, Cold Emailing, Social Media Engagement, B2B Lead Generation, Business Development
Richmond Hill, Ontario, Canada · On-site
Hiring Manager: Frans van Buul Talent Acquisition Advisor: Krunal Patel Job Code Level: DAP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innov…
Skills: Python, Data Pipelines, Software Architecture, Clean Architecture, Design Patterns
Hoofddorp, North Holland, Netherlands · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Cold Calling, Cold Emailing, Social Selling, B2B Lead Generation, Business Development
Saudi Arabia · On-site
Hiring Manager: Archana H L Talent Acquisition Advisor: Jack Vaughan Job Code Level: RTP2 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovati…
Skills: Cold Calling, Cold Emailing, Social Media Engagement, B2B Lead Generation, Business Development
Grasbrunn, Bavaria, Germany · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Cold Calling, Cold Emailing, Social Media Engagement, B2B Lead Generation, Business Development
Reading, England, United Kingdom · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: NetIQ IAM, Identity Manager, Access Manager, Identity Governance, eDirectory
Waterloo, Ontario, Canada · On-site
$87k–$130k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Incident Response, Digital Forensics, DFIR, Threat Hunting, SIEM
Waterloo, Ontario, Canada · On-site
$118k–$177k/yr
Hiring Manager: Stew Roberts Talent Acquisition Advisor: Smijeet Kurup Job Code Level: IRP5 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innova…
Skills: System Integration, API Design, Microservices, Event-Driven Architecture, SAP Integration Suite
Cork, Munster, Ireland · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Audit Readiness, Compliance Program Management, Stakeholder Management, SOC 2, ISO 27001
Grasbrunn, Bavaria, Germany · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Cold Calling, Cold Emailing, Social Media Engagement, B2B Lead Generation, Business Development
Stockholm, Sweden · On-site
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Cold Calling, Cold Emailing, Social Media Engagement, B2B Lead Generation, Business Development
United States · Remote OK
$140k–$185k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Enterprise software sales, Cloud sales, SaaS sales, Cybersecurity sales, Information management
Broomfield, Colorado, United States · On-site
$81k–$123k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Financial modeling, Revenue forecasting, Data analysis, Financial reporting, Business acumen
Waterloo, Ontario, Canada · On-site
$98k–$147k/yr
Hiring Manager: Gary Klatt Talent Acquisition Advisor: Draun Raval Job Code Level: IXP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation…
Skills: Capacity planning, Utilization reporting, Storage management, Virtualization, NetApp ONTAP
Germany · Remote OK
Hiring Manager: Pierpaolo Ali Talent Acquisition Advisor: Nick Newell Job Code Level: SGP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovat…
Skills: Cybersecurity Sales, Enterprise Sales, Account Strategy, C-Level Relationship Management, Solution Positioning
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The Client Manager will serve as a trusted advisor to manage strategic accounts, driving retention, renewals, and revenue growth. They will collaborate across internal teams to ensure seamless service delivery and identify new business opportunities within existing accounts.
Candidates must have 3–5 years of experience in a client-facing role such as Sales or Account Management, with strong consultative selling and negotiation skills. Full bilingual proficiency in English and French is required for this position.
OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
As a Client Manager at OpenText, you will play a pivotal role in helping clients maximize the value of their investment in OpenText solutions while driving long-term business growth. This is more than a relationship management role—it is an opportunity to become a trusted advisor, influencing client success strategies, identifying expansion opportunities, and delivering measurable business outcomes. By building executive-level partnerships and collaborating across Sales, Services, Support, Finance, and Legal teams, you will directly contribute to client retention, revenue growth, and the success of our client’s digital transformation journeys.
WHAT THE ROLE OFFERS
• Build and strengthen strategic client relationships, serving as the primary point of contact and trusted advisor for assigned accounts from manager to executive levels.
• Drive retention, renewals, and revenue growth by positioning OpenText services, support programs, and identifying upsell and cross-sell opportunities.
• Manage a portfolio of strategic accounts, conducting account planning and sales activities to achieve or exceed assigned revenue objectives.
• Lead the renewal process end-to-end, including quoting, client outreach, negotiations, follow-up activities, and timely contract closure.
• Partner with Sales, Services, Support, Finance, and other cross-functional teams to ensure seamless client experiences and consistent service delivery.
• Monitor account health, maintain accurate sales records, forecast revenue, and track key client and business performance metrics.
• Identify and develop new business opportunities within existing accounts and the broader client landscape to support future growth.
• Lead client meetings and proactively manage escalations, collaborating with internal stakeholders to drive client satisfaction and continuous improvement.
WHAT YOU NEED TO SUCCEED
• 3–5 years of experience in a client-facing role within Sales, Client Success, Account Management, or a related field; software industry experience is an asset.
• Proven ability to build, maintain, and grow post-sales client relationships while driving renewals, retention, and expansion opportunities.
• Strong account management, consultative selling, and negotiation skills with a track record of achieving or exceeding revenue objectives.
• Excellent communication, presentation, and interpersonal skills with the ability to engage and influence stakeholders from manager level through executive leadership.
• Demonstrated ability to think critically, solve complex business challenges creatively, and make sound decisions independently.
• Strong organizational skills with the ability to manage multiple priorities, balance competing deadlines, and thrive in a fast-paced environment.
• Collaborative team player with a client-first mindset and experience working across cross-functional teams to achieve shared goals.
• Professional, adaptable, and required to be fully bilingual (English/French), with a commitment to delivering exceptional client experiences and business outcomes.
ONE LAST THING:
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. If you are passionate about building meaningful client relationships, driving business growth, and creating exceptional client experiences while making a measurable impact, this is an exciting opportunity to grow your career and help shape the success of some of the world's leading organizations
OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: $49,600 - $74,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
Information Reimagined
OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.
Offices: 275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA · 38 Leek Crescent, Richmond Hill, Ontario L4B 4N8, CA · 420 Thames Valley Park Drive, Thames Valley Park, Reading, Berkshire RG6 1PU, GB · 385 Interlocken Crescent, Broomfield, Colorado 80021, US · MindSpace IT Park, Hi-Tec City, Hyderabad, Telangana 500081, IN
Information Reimagined
OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.
Offices: 275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA · 38 Leek Crescent, Richmond Hill, Ontario L4B 4N8, CA · 420 Thames Valley Park Drive, Thames Valley Park, Reading, Berkshire RG6 1PU, GB · 385 Interlocken Crescent, Broomfield, Colorado 80021, US · MindSpace IT Park, Hi-Tec City, Hyderabad, Telangana 500081, IN
