Noida, Uttar Pradesh, India · Hybrid
Req ID: 372164 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: ITIL, Incident Management, Problem Management, Request Management, Change Management
London, England, United Kingdom · On-site
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. PMO Manager – Job Des…
Skills: PMO Management, Governance Frameworks, Risk Management, Operating Model Design, Stakeholder Engagement
Bischofsheim in der Rhön, Bavaria, Germany · Hybrid
Req ID: 360109 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Python, Java, Scala, Snowflake, Databricks
Hyderabad, Telangana, India · On-site
Job Description – SAP BTP Integration Lead Day to Day job Duties: (what this person will do on a daily/weekly basis) Lead and oversee SAP integration activities for a global Greenfield S/4HANA implementation across on-pr…
Skills: SAP BTP Integration Suite, Cloud Integration (CPI), API Management, Event Mesh, EDI
Bangalore, Karnataka, India · Hybrid
Req ID: 375858 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: VMware, Windows Server, Linux, ESX Hosts, Microsoft Clustering
Chennai, Tamil Nadu, India · On-site
Roles & Responsibility. Team member is responsible for the below listed activities. • Writes efficient, re-usable, optimal, and well documented code. • Designs, codes, tests and documents software programs for systems of…
Skills: C#, VB.NET, SQL, Robotic Process Automation, Software Design
Gurugram, Haryana, India · On-site
Executive Hiring Research Assistant – Global Talent Acquisition Our Mission We believe that exceptional leaders shape exceptional organizations. Our Global Executive Hiring team is dedicated to finding and engaging the w…
Skills: Market Mapping, Executive Search, Talent Intelligence, Candidate Briefing, Competitive Intelligence
Gurugram, Haryana, India · On-site
Executive Hiring Research Assistant – Global Talent Acquisition Our Mission We believe that exceptional leaders shape exceptional organizations. Our Global Executive Hiring team is dedicated to finding and engaging the w…
Skills: Market Mapping, Executive Search, Talent Intelligence, Candidate Briefing, Competitive Intelligence
Mahwah, New Jersey, United States · On-site
$67k–$102k/yr
Req ID: 370314 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Electrical Distribution, Capacity Management, Blueprint Reading, Project Management, Team Leadership
Santa Clara, California, United States · Remote OK
$157k–$262k/yr
Req ID: 372346 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Salesforce CPQ, Enterprise Architecture, MuleSoft, Apex, Flow Builder
Mahwah, New Jersey, United States · On-site
$67k–$102k/yr
Req ID: 370319 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Electrical Distribution, Capacity Management, Blueprint Reading, Project Management, NEC Compliance
Dallas, Texas, United States · Hybrid
Req ID: 375661 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: AI Architecture, Generative AI, MLOps, LLMOps, RAG
Dallas, Texas, United States · Hybrid
Req ID: 375677 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Python, Pytest, LangSmith, DeepEval, TruLens
Dallas, Texas, United States · Hybrid
Req ID: 375679 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Python, SQL, Java, Scala, PyTorch
Chennai, Tamil Nadu, India · Hybrid
Req ID: 363407 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: AWS, ETL Processes, Mainframe Systems, Workday Integration, Advanced Excel
Chennai, Tamil Nadu, India · On-site
Roles & Responsibility. Team member is responsible for the below listed activities. • Writes efficient, re-usable, optimal, and well documented code. • Designs, codes, tests and documents software programs for systems of…
Skills: C#, VB.NET, SQL, Robotic Process Automation, Software Design
Bangalore, Karnataka, India · Hybrid
Req ID: 348852 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Microsoft Operating Systems, Microsoft Office, IT Troubleshooting, Customer Service, English Fluency
Bangalore, Karnataka, India · Hybrid
We are seeking a highly creative and detail-oriented Graphic Designer & UI/UX Designer to support our sales, marketing, delivery, and product teams. The ideal candidate will create visually compelling sales enablement co…
Skills: Graphic Design, UI/UX Design, PowerPoint, Adobe Creative Suite, Figma
Delhi, India · Hybrid
Key Responsibilities Architecture & Solution Design • Define the end to end Microsoft Fabric architecture for Hiscox, covering ingestion, transformation, storage, analytics, and consumption layers. • Design Lakehouse and…
Skills: Microsoft Fabric, Data Architecture, Azure Analytics, Power BI, Data Factory
Delhi, India · Hybrid
Key Responsibilities Data Engineering & Development • Build and maintain data ingestion pipelines using Data Factory, Dataflows Gen2, Pipelines, and event driven patterns. • Develop Lakehouse structures using Delta Lake,…
Skills: Microsoft Fabric, PySpark, SQL, Python, Power BI
Noida, Uttar Pradesh, India • Hybrid
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Oversees and administers ITIL-based service support and technical account management on a 24x7 basis. Manages service delivery processes including incident, problem, change, and configuration management to ensure operational effectiveness.
Requires 4-7 years of relevant experience and an undergraduate degree or equivalent. Must possess a solid understanding of ITIL principles and strong written and verbal communication skills.
Req ID: 372164
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ITIL - Account Service Operations Senior Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
"Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.
Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management as well as resource coordination, client management, dispute and technical resolution management, and communications at various levels during services engagements from tactical to strategic."
"In this role you will be responsible for:
• Individuals who have mastered the basic principles of the role and are able to handle more complex problems and projects.
• Most problems they handle require standard solutions.
• They may manage small projects with oversight from their supervisor.
Requirements for this role include:
• Assigned to basic service delivery processes and associated projects.
• Compiles, analyzes and reports statistical data and trends relating to service level compliance and operational effectiveness.
• Provides resolution to an assortment of client problems and/or requests.
• Adapts communication techniques for audiences at multiple internal and external levels.
• Typically requires 4-7 years relevant experience.
• Undergraduate degree or equivalent combination of education and work experience.
• Solid understanding of ITIL processes and principals.
• Solid written and verbal skills.
• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodations.
• Travel including overnight domestic or international trips may be required."
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Offices: 7950 Legacy Drive, Suite 900, Plano, Texas 75024, US · 18 S End Road, Bengaluru, Karnataka 560004, IN
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Offices: 7950 Legacy Drive, Suite 900, Plano, Texas 75024, US · 18 S End Road, Bengaluru, Karnataka 560004, IN
