nSure.ai is the payment fraud prevention provider of choice for Crypto, Gaming and Gift Cards. We offer a managed service based on adaptive AI that deploys, for each customer, a dedicated model trained on their data. Focusing on behavioral patterns, the most accurate and uniquely effective way to mitigate modern scalable fraud, our solution takes a fundamentally different approach to detecting fraud and preventing it from happening. Our customers benefit from the highest-efficacy decisions delivered in under 500 ms, with up to 98% approval rates and a chargeback guarantee, generating zero-risk net incremental profit.
As Senior Product Manager, you will own the external product surface that packages nSure.ai’s adaptive AI into a product customers, partners and merchants can buy and integrate.
You will partner closely with R&D, Data and Customer-facing teams. Your work will evolve the three product pillars that anchor our external surface:
- Partner reach: the layer that allows our channel partners to effectively leverage nSure.ai’s product into their book of business more effectively
- Frictionless integration: the merchant onboarding and activation experience that drives predictable time-to-value at scale
- Market expansion: new geographies, new local payment methods and product packaging to fight upcoming fraud trends
Requirements
What We’re Looking For:
- 5+ years of Product Management experience, with a track record of creating products in the fraud prevention space, risk or a related B2B domain.
- Strong fraud prevention background. You understand the fraud lifecycle, attack patterns, decision economics and the trade-off between approval rate and fraud loss.
- Strong payments / FinTech / cybersecurity background. You understand fraud prevention, PSPs, card networks, 3DS, chargebacks and scheme rules.
- Comfortable with AI / ML-driven products. You do not need to own the model lifecycle, but you must be fluent enough to product-manage on top of model outputs.
- Experience with B2B SaaS / API-first products. You have shipped to enterprise customers with integration cycles, SLAs and change management.
- Able to create AI-based prototypes of the ideas you conceptualize
- Data-fluent, comfortable using data analytics tools (Looker, Snowflake or equivalent). Able to define and run product experiments and read out results.
- Operates with a get-it-done mindset in a fast-paced environment. Comfortable owning ambiguity and driving alignment across R&D, Data, Fraud and GTM.
Nice to Have:
- Direct exposure to Crypto, Gaming or Gift Card verticals.
- Experience working with TAM, CS and Sales orgs on product-led expansion motions.
- Bachelor’s degree in Computer Science, Engineering, AI, Machine Learning or a related quantitative field.
Responsibilities
What You’ll Do:
- Formalize and own a strong product vision across your domains. Evangelize the vision internally and to customers.
- Own, define and execute the roadmap across the partner reach, frictionless integration and market expansion pillars.
- Extend the partner enablement product and drive merchant integration improvements that reduce time-to-revenue and increase customer self-sufficiency.
- Lead geographic and payment method expansion. Onboard new local payment methods to the fraud prevention platform as required to satisfy the growing customer needs.
- Evolve nSure.ai’s social engineering prevention capabilities balancing approval, fraud loss and customer experience.
- Own product documentation and internal enablement for Sales, TAM, CS and Fraud teams.
Skills
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