Green Bay, Wisconsin, United States · On-site
Job Summary: The IT Services Specialist participates in the implementation and installation of IT services to business customers throughout the Nsight markets. IT services includes the configuration and maintenance of MS…
Skills: MS Windows Server, WAN/LAN, Wi-Fi Configuration, Structured Cabling, Salesforce
Green Bay, Wisconsin, United States · On-site
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Green Bay, Wisconsin, United States · On-site
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Shawano, Wisconsin, United States · On-site
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Wisconsin Rapids, Wisconsin, United States · On-site
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Wausau, Wisconsin, United States · On-site
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Green Bay, Wisconsin, United States · On-site
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Green Bay, Wisconsin, United States · On-site
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Appleton, Wisconsin, United States · On-site
$21/hr–$26/hr
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Green Bay, Wisconsin, United States · On-site
$21/hr–$26/hr
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Skills: Retail Sales, Customer Service, Telecommunications Knowledge, Interpersonal Communication, Goal Orientation
Green Bay, Wisconsin, United States · On-site
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Marinette, Wisconsin, United States · On-site
$21/hr–$26/hr
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The specialist implements and maintains IT services, including server configuration, network environments, and structured cabling for business customers. They act as the primary point of contact for troubleshooting technical issues and recommend technology solutions to improve customer security and productivity.
Requires an associate degree or equivalent with at least one year of experience in network systems, Windows servers, and structured cabling. A valid driver's license is mandatory, while a bachelor's degree and professional certifications like Cisco or CompTIA A+ are preferred.
Job Summary:
The IT Services Specialist participates in the implementation and installation of IT services to business customers throughout the Nsight markets. IT services includes the configuration and maintenance of MS Windows servers, MS Windows workstations, WAN/LAN environments, Wi-Fi access points, anti-virus, business continuity systems, email filtering, web filter et. al. The specialist will also participate in structured cabling projects. The specialist responds to inquiries and requests for assistance with the customers’ computer systems or network equipment. The specialist identifies, analyzes, troubleshoots and resolves problems with the aim of eliminating recurrences. Coordinates with other Nsight technical teams including Nsight Engineering, Nsight Plant to resolve problems as necessary. The position involves documenting and maintaining computer systems and networks for multiple customers. The position also involves recommending (selling) solutions to that increase security or improve productivity for the customer. The specialist will leverage Lead Agent (Salesforce.com) and IT Glue to track work and document solutions.
Responsibilities & Duties:
Requirements:
To view our competitive benefits, click here!
Joining Nsight:
Our family of companies provides complete telecommunications services, including wireless and fiber-based services to residential and business customers, along with tower erection and maintenance services in Wisconsin and Michigan’s Upper Peninsula. Our commitment to customer service, local philanthropic efforts and green initiatives makes us an employer of choice in the state of Wisconsin. We like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry.
Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at [email protected].
Nsight has roots in providing quality local telephone service through Northeast Telephone Company which date back to 1910. Since then, the company has stretched beyond any vision its founders could have imagined. As a major telecommunications entity in the upper Midwest, our growth has been spurred by the changing demands of our customers and their need to partner with a telecommunications provider they can trust. Meeting the needs of our customers in a personalized manner is our top priority and is at the heart of our business. Providing extraordinary customer service is not only the blueprint for our success but the foundation for our future. Subsidiary companies include Cellcom, Nsight Telservices, and Nsight Tower.
Offices: 450 Security Blvd., Green Bay, WI 54313, US
Nsight has roots in providing quality local telephone service through Northeast Telephone Company which date back to 1910. Since then, the company has stretched beyond any vision its founders could have imagined. As a major telecommunications entity in the upper Midwest, our growth has been spurred by the changing demands of our customers and their need to partner with a telecommunications provider they can trust. Meeting the needs of our customers in a personalized manner is our top priority and is at the heart of our business. Providing extraordinary customer service is not only the blueprint for our success but the foundation for our future. Subsidiary companies include Cellcom, Nsight Telservices, and Nsight Tower.
Offices: 450 Security Blvd., Green Bay, WI 54313, US
