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Northland Securities, Inc. logoNorthland Securities, Inc.

Sr. Manager, Operations

Minneapolis, Minnesota, United States · On-site

Senior

At Northland, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: Th…

Skills: Broker-Dealer Operations, Investment Advisory Knowledge, FINRA Regulations, SEC Regulations, AML/BSA Regulations

Northland Securities, Inc. logo

Sr. Manager, Operations

Northland Securities, Inc.

Minneapolis, Minnesota, United States • On-site

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Senior

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  • Full-time
  • bachelor degree
  • Medical Insurance, Dental Insurance, Vision Insurance, 401k With Matching Contributions, Time Off Programs, Health Savings Account (HSA)
  • Posted 10d ago
  • ~40 hrs/week

Responsibilities

Manage day-to-day operational activities across capital markets brokerage, advisory, and investment banking platforms. Oversee front- and back-office operations while driving process automation and ensuring regulatory compliance.

Requirements

Requires 5+ years of financial services experience, specifically in wealth management and fixed income. Must hold active FINRA Series 7, 24, 66, and 6 licenses and possess a bachelor's degree in a relevant field.

Full job description

At Northland, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job:

The Operations Manager is responsible for the day-to-day management and execution of Northland’s operational activities across capital markets brokerage, advisory, and investment banking platforms. This role ensures accuracy, efficiency, and compliance in client and trade processing, while driving continuous improvement and fostering collaboration between front-office and back-office teams.

The Operations Manager plays a central role in maintaining the firm’s operational integrity, supporting financial representatives/advisors and clients, and implementing process enhancements in alignment with the firm’s strategic goals.

About This Role:

Operational Leadership

  • Oversee daily processing and service delivery across Front-Office Operations and Back-Office Operations, ensuring timely and accurate execution.
  • Supervise and develop a team of operations professionals responsible for account onboarding, transfers, trade processing, reconciliation, and service requests. Partner with executive leadership on product strategy, advisor technology, and compensation design.
  • Monitor operational workflow, manage workload distribution, and resolve escalations efficiently.
  • Establish and track service-level agreements (SLAs) and key performance indicators (KPIs) to measure quality and timeliness.

Process and System Management

  • Partner with the Director of Custody Oversight and Risk, Head of Operations and IT to identify, test, and implement automation, technology enhancements, and system integrations.
  • Ensure procedures are current, standardized, and documented across the department.
  • Identify opportunities to streamline manual processes and reduce rework or exceptions.
  • Coordinate with Pershing and internal technology teams on operational system enhancements or issue resolution.

Risk and Compliance

  • Maintain adherence to firm policies, FINRA/SEC regulations, and Pershing operational standards.
  • Collaborate with the Director of Custody Oversight and Risk, Compliance, and Finance on issue management, audits, and reconciliations.
  • Manage operational exception reporting and ensure timely resolution.

Cross-Department Collaboration

  • Act as the primary liaison between Sales, Sales Assistants, and Operations teams to ensure seamless client service and accurate processing.
  • Coordinate with Finance and Compliance to ensure data integrity and timely reporting.
  • Provide operational insights and recommendations to leadership for process or structural improvements.

People Development

  • Mentor and coach operations team members to build cross-functional expertise and accountability.
  • Promote a culture of collaboration, transparency, and continuous learning.
  • Identify and develop future leaders within the department.

Key Skills:

  • In-depth operational broker-dealer and investment advisory knowledge.
  • Strong working knowledge of FINRA, SEC, and AML/BSA regulations.
  • Strong leadership and team management skills.
  • Proven track record of driving process efficiency and risk reduction.
  • Analytical mindset with the ability to assess risks and make informed decisions.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • High attention to detail and accuracy.

The Ideal Candidate for This Role:

Required:

  • Experience: 5+ years of experience within the financial services industry, preferably in wealth management and fixed income
  • Licensing: Active FINFRA Series 7, 24, 66, and 6.
  • Education: Bachelor’s degree in finance, business, economics, or a relevant work experience.
Candidates must possess unrestricted work authorization and not require future sponsorship.

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Compensation and Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

  • Medical, Dental, Vision Insurance

  • 401k, With Matching Contributions

  • Time Off Programs

  • Health Savings Account (HSA)/Dependent Care

  • Employee Banking

  • Growth Opportunities

  • Tuition Assistance

  • Short-Term/Long-Term Disability Insurance

Learn more about our benefits here: https://www.fnbo.com/careers/benefits/.

To obtain compensation and benefit information related to this specific role, e-mail First National at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20261240

Registration Requirement:

This position requires Financial Industry Regulatory Authority (FINRA) registration. Qualification requirements include meeting applicable financial industry responsibility, regulatory requirements, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation, credit report and fingerprinting results.

Equal Opportunity & Belonging:

We believe that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

Northland is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

Northland is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

Northland follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

Related keywords

FINRASECAML/BSASeries 7Series 24Series 66Series 6Wealth ManagementFixed IncomeCapital MarketsInvestment BankingPershingBroker-DealerCustody OversightRisk ManagementTrade Processing

About Northland Securities, Inc.

LinkedInVisit site

Providing Direction | Producing Results

Industry
Financial Services
Company size
51-200 employees
Founded
2002
Headquarters
Minneapolis, MN
LinkedIn followers
2,741

Northland Securities, Inc. (NSI) is a full-service brokerage firm with complementary business units, a leading underwriter of tax-exempt bonds in the Midwest*, and recognized for its equity markets research and specialization in finance and capital market access for corporate, government, and non-profit clients. Headquartered in Minneapolis, MN, Northland has branch offices in Colorado, Iowa, Nebraska, Ohio, and Wisconsin. Visit us at NorthlandSecurities.com. OSJ Phone 800-851-2920. *Bloomberg Finance L.P., Annual League Tables Rankings, Full Year. ==================================================================== ---Third-party posts do not reflect the views of Northland Securities and have not been reviewed by Northland Securities for completeness or accuracy.--- Investments & Insurance Products: Not a Deposit | Not Guaranteed by the Bank or its Affiliates | Not FDIC Insured | Not Insured by Any Federal Government Agency | May Go Down in Value | Not a Condition to Any Banking Service/Activity. Northland Securities, Inc., Member FINRA/SIPC, Registered with SEC/MSRB, is a diversified financial services firm offering wealth management, public finance, municipal advisory, and equity and fixed income capital markets services. NSI is also a SEC Registered Investment Adviser, doing business as Northland Asset Management offering investment advisory services. Fixed & variable annuities and other insurance products are offered through N Land Insurance Services (License # 6007398) in CA and through NSI in all other states where licensed to do business. Insurance products are underwritten by unaffiliated insurance companies. NSI is a subsidiary of Northland Capital Holdings, Inc. (NCH). First National of Nebraska, Inc., is the parent company of NCH and First National Bank of Omaha. Clearing services provided by Pershing LLC, Member FINRA, NYSE, and SIPC, a wholly-owned subsidiary of BNY Mellon.

Offices: 150 S. Fifth Street, Suite 3300, Minneapolis, MN 55402, US

Public FinanceWealth ManagementPortfolio ServicesFixed Income TradingFixed Income Institutional SalesNorthland Capital MarketsInvestment BankingEquity Researchand Northland NetworksConsulting
View all jobs at Northland Securities, Inc.

About Northland Securities, Inc.

LinkedInVisit site

Providing Direction | Producing Results

Industry
Financial Services
Company size
51-200 employees
Founded
2002
Headquarters
Minneapolis, MN
LinkedIn followers
2,741

Northland Securities, Inc. (NSI) is a full-service brokerage firm with complementary business units, a leading underwriter of tax-exempt bonds in the Midwest*, and recognized for its equity markets research and specialization in finance and capital market access for corporate, government, and non-profit clients. Headquartered in Minneapolis, MN, Northland has branch offices in Colorado, Iowa, Nebraska, Ohio, and Wisconsin. Visit us at NorthlandSecurities.com. OSJ Phone 800-851-2920. *Bloomberg Finance L.P., Annual League Tables Rankings, Full Year. ==================================================================== ---Third-party posts do not reflect the views of Northland Securities and have not been reviewed by Northland Securities for completeness or accuracy.--- Investments & Insurance Products: Not a Deposit | Not Guaranteed by the Bank or its Affiliates | Not FDIC Insured | Not Insured by Any Federal Government Agency | May Go Down in Value | Not a Condition to Any Banking Service/Activity. Northland Securities, Inc., Member FINRA/SIPC, Registered with SEC/MSRB, is a diversified financial services firm offering wealth management, public finance, municipal advisory, and equity and fixed income capital markets services. NSI is also a SEC Registered Investment Adviser, doing business as Northland Asset Management offering investment advisory services. Fixed & variable annuities and other insurance products are offered through N Land Insurance Services (License # 6007398) in CA and through NSI in all other states where licensed to do business. Insurance products are underwritten by unaffiliated insurance companies. NSI is a subsidiary of Northland Capital Holdings, Inc. (NCH). First National of Nebraska, Inc., is the parent company of NCH and First National Bank of Omaha. Clearing services provided by Pershing LLC, Member FINRA, NYSE, and SIPC, a wholly-owned subsidiary of BNY Mellon.

Offices: 150 S. Fifth Street, Suite 3300, Minneapolis, MN 55402, US

Public FinanceWealth ManagementPortfolio ServicesFixed Income TradingFixed Income Institutional SalesNorthland Capital MarketsInvestment BankingEquity Researchand Northland NetworksConsulting
View all jobs at Northland Securities, Inc.

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