Illinois, United States · On-site
$100k–$130k/yr
Company Description This is a US based role - candidates must be in the US at time of application Job Description NIQ is seeking a dynamic and visionary Senior Research Director of Customer Success to help support the No…
Skills: Brand Tracking, Ad Tracking, Client Relationship Management, Strategic Leadership, Data Analysis
Buenos Aires, Argentina · On-site
Job Description About the Role As an Account Manager for Sales & Trade Hub at NIQ, you will be responsible for driving commercial success for a recently acquired, innovative solution that connects manufacturers with dist…
Skills: Sales, Trade Marketing, Supply Chain Management, Stakeholder Management, Commercial Planning
Chicago, Illinois, United States · Hybrid
$130k–$175k/yr
Company Description R26_0011392 NIQ is advancing a multi-year HR transformation to build a simpler, stronger, more scalable and AI-enabled HR function. The Director, HR- Business Partner & Transformation helps HR leaders…
Skills: HR Business Partnering, HR Transformation, Organization Effectiveness, Workforce Planning, AI Fluency
Illinois, United States · On-site
$100k–$130k/yr
Company Description This is a US based role - candidates must be in the US at time of application Job Description NIQ is seeking a dynamic and visionary Senior Research Director of Customer Success to help support the No…
Skills: Brand Tracking, Ad Tracking, Client Relationship Management, Team Leadership, Mentorship
Basingstoke and Deane, England, United Kingdom · Hybrid
$70k–$83k/yr
Company Description R26_0011906 This is a hybrid role, which includes sitting on-site at the client’s headquarters in Nutley, New Jersey 2-3 days a week. Job Description Experienced Industry Insights expert with the main…
Skills: Data Analysis, Consumer Insights, Market Research, Microsoft Excel, Microsoft PowerPoint
New Providence, New Jersey, United States · Hybrid
$110k–$165k/yr
Company Description R26_0015723 The role requires a minimum of two days per week onsite at the client's New Providence, NJ location At NIQ, we deliver the most complete and clear understanding of consumer buying behavior…
Skills: Consumer Insights, Data Analytics, Strategic Leadership, Stakeholder Management, Storytelling
Bentonville, Arkansas, United States · Hybrid
$115k–$154k/yr
Company Description R26_0015720 Have you ever walked down an aisle in your local grocery store and wondered why your favorite beverage or food product moved? At NielsenIQ, we work with U.S. retailers to help them underst…
Skills: Team Leadership, Client Relationship Management, Merchandising Analytics, Data Analysis, Strategic Planning
Bentonville, Arkansas, United States · Hybrid
$70k–$85k/yr
Company Description R26_0018162 Have you ever walked down an aisle in your local grocery store and wondered why your favorite beverage or food product moved? At NielsenIQ, we work with U.S. retailers to help them underst…
Skills: Data Analysis, Client Relationship Management, Consultative Selling, Strategic Thought Leadership, Issue-Based Analysis
Nuremberg, Bavaria, Germany · On-site
$53k–$75k/yr
Stellenbeschreibung ÜBER DIE POSITION Für diese Position suchen wir zum 01.10.2026 eine engagierte Persönlichkeit. In dieser Rolle stellen Sie sicher, dass alle technischen und infrastrukturellen Aspekte der Gebäudebewir…
Skills: Technical Facility Management, Infrastructural Facility Management, Vendor Management, Budget Management, Cost Optimization
Nuremberg, Bavaria, Germany · On-site
$53k–$75k/yr
Stellenbeschreibung ÜBER DIE POSITION Für diese Position suchen wir zum 01.10.2026 eine engagierte Persönlichkeit. In dieser Rolle stellen Sie sicher, dass alle technischen und infrastrukturellen Aspekte der Gebäudebewir…
Skills: Technical Facility Management, Infrastructural Facility Management, Vendor Management, Budget Management, Cost Optimization
Nuremberg, Bavaria, Germany · On-site
$53k–$75k/yr
Stellenbeschreibung ÜBER DIE POSITION Für diese Position suchen wir zum 01.10.2026 eine engagierte Persönlichkeit. In dieser Rolle stellen Sie sicher, dass alle technischen und infrastrukturellen Aspekte der Gebäudebewir…
Skills: Technical Facility Management, Infrastructural Facility Management, Vendor Management, Budget Management, Cost Optimization
Belgrade, Central Serbia, Serbia · Hybrid
$15k–$21k/yr
Company Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufactu…
Skills: Client Relationship Management, Operational Excellence, Stakeholder Management, Problem Solving, Analytical Thinking
Belgrade, Central Serbia, Serbia · On-site
$15k–$21k/yr
Company Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufactu…
Skills: Client Relationship Management, Operational Excellence, Stakeholder Management, Problem Solving, Analytical Thinking
Belgrade, Central Serbia, Serbia · On-site
$15k–$21k/yr
Company Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufactu…
Skills: Stakeholder Management, Client Relationship Management, Operational Excellence, Data Analysis, Problem Solving
Chennai, Tamil Nadu, India · On-site
Job Description Principal Software Engineer, Chennai NIQ, a well-funded company, develops a cloud-based, self-service customer analytics and personalization solution for retailers. This solution helps retailers leverage …
Skills: Python, Generative AI, LangChain, LangGraph, LLM
Chennai, Tamil Nadu, India · On-site
Company Description NielsenIQ (NIQ) is a leader in data-driven solutions, partnering with the world’s largest brands to deliver insights that drive strategic decisions. With a global presence and deep expertise in analyt…
Skills: Program Management, Portfolio Management, Business Transformation, Stakeholder Management, Financial Stewardship
Chennai, Tamil Nadu, India · On-site
Job Description NIQ technology initiatives, like our clients, span the globe and require leaders who can connect the dots between business strategy, technology execution, and organizational transformation. We are buildin…
Skills: Program Management, Portfolio Management, Business Transformation, Strategic Planning, Stakeholder Management
Warsaw, Masovian Voivodeship, Poland · Hybrid
$86k–$125k/yr
Company Description NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, b…
Skills: Workday HCM Configuration, Business Process Management, Workday Security, Custom Reporting, Calculated Fields
Chicago, Illinois, United States · Remote OK
$118k–$150k/yr
Company Description R26_0019106 Location: Remote in US #LI-Remote Job Description About this job We are building a world-class qualitative research and creative strategy business within NIQ, and we're looking for a comme…
Skills: Consultative Selling, Qualitative Research, Business Development, Account Management, Strategic Consulting
Vadodara, Gujarat, India · On-site
Job Description Takes Ownership Holds team & stakeholders accountableChallenges conventional thoughtIs committed to project successDrives organizational changeStrong Business acumen and ability to gauge the implications …
Skills: Project Management, Stakeholder Management, Business Acumen, Change Management, Risk Mitigation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the North America Brand Consulting team by managing high-level client relationships and overseeing the delivery of premium fact-based consultation. Mentor junior staff and drive innovation in brand tracking research and process improvement initiatives.
Requires a bachelor's degree and 5-7 years of experience in brand and ad tracking. Candidates must demonstrate strong leadership skills, a client-focused mindset, and the ability to translate data into actionable business insights.
This is a US based role - candidates must be in the US at time of application
NIQ is seeking a dynamic and visionary Senior Research Director of Customer Success to help support the North America Brand Consulting team. This role requires a minimum of 5-7 years of brand and ad tracking experience. The ideal candidate will be a strategic leader and change agent, capable of driving innovation and excellence within the team and across the organization. This position offers high visibility and direct interaction with clients, providing an opportunity to influence and shape the future of brand tracking research at NIQ. A passion for team leadership, driving strong engagement within the team, training/mentoring, and embracing change is essential.
Responsibilities
Help build and maintain strong client relationships, inspiring confidence in our clients that NIQ provides premium fact-based consultation.
Balance the needs of clients with what is best for the company, including monitoring project specific budgets and timelines.
Identify clients’ requirements and expectations and communicate and consult regularly with clients about their projects. This includes maintaining a presence and high level of engagement during all phases of projects, from questionnaire development to presentation of results.
Provide input on client knowledge and practice insights to research design and proposal development.
Mastery and immersion in clients’ businesses.
Demonstrate thought leadership within the practice area.
Manage client expectations and maintain confidence in all situations. Be a voice of reason, expertise and partnership to clients -- helping them make informed decisions on how to best move forward with elements of their brand tracking work.
Support team members when facing challenges with project execution and/or client servicing. Role model best practices and critical thinking strategies to help guide junior staff.
Help build, write, and deliver comprehensive questionnaires and PPT decks with summaries and recommendations.
Uses data to create insights to answer business questions.
Present research to clients and stakeholders in a compelling manner.
Mentorship:
Mentor a team - supporting junior team members throughout projects (e.g., proofing questionnaires, reviewing materials, helping build report templates, analyzing data for key insights).
Provide training and guidance to junior team members to create a strong foundation for their own success.
Support the broader team, not just junior team members, in proposal and report development. Actively lend a hand when and where needed to foster balance of workload.
Work collaboratively with the team to contribute to product development and thought leadership.
Responsible for working with different stakeholders throughout the organization to support business development and growth opportunities.
Help contribute to process improvement initiatives to drive efficiency.
Drive practice expertise and knowledge of practice standards and foster a broader connection with NIQ.
Embraces change and consistently challenges the status quo.
Proactive in identifying and resolving issues.
Assumes positive intent in all interactions.
Strong team player with a collaborative mindset.
Inquisitive and committed to continuous learning.
Flexible and adaptable to changing circumstances.
Highly organized and detail oriented.
Ability to juggle multiple projects, with varying timelines and team members.
Qualifications
Ability to manage client expectations and achieve ‘win-win’ in difficult situations.
Bachelor’s degree in business, mathematics, or the sciences, or equivalent experience.
Minimum of 5-7 years of brand and ad tracking experience.
Excellent presentation skills.
Proven client focus and ability to identify selling opportunities.
Demonstrated leadership and team management experience.
Passion for brand and advertising research.
This role has a market-competitive salary with an anticipated base compensation of the following range: $99,800-$130,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
One partner for comprehensive digital consumer intelligence. Get the Full View of digital commerce.
NielsenIQ (NIQ) is one partner for all your digital measurement and activation needs. Fuel your omnichannel retail strategy with the world's largest consumer intelligence provider. Measure your digital performance and track online consumer behavior & casuals. Optimize search performance, activate marketing & e-retail strategies, and optimize your digital shelf. One partner. The Full View™.
Offices: Chicago, Illinois, US · New York, US · London, GB · 39, Rue Lucien Sampaix, Paris, Ile-de-France 75010, FR · Algiers, DZ
One partner for comprehensive digital consumer intelligence. Get the Full View of digital commerce.
NielsenIQ (NIQ) is one partner for all your digital measurement and activation needs. Fuel your omnichannel retail strategy with the world's largest consumer intelligence provider. Measure your digital performance and track online consumer behavior & casuals. Optimize search performance, activate marketing & e-retail strategies, and optimize your digital shelf. One partner. The Full View™.
Offices: Chicago, Illinois, US · New York, US · London, GB · 39, Rue Lucien Sampaix, Paris, Ile-de-France 75010, FR · Algiers, DZ
