At Nexi, we’re simplifying the future of digital payments, and the real impact starts with our people. Every colleague plays a role in defining what comes next: new ideas, new solutions, and new ways to simplify life for…
Skills: System Monitoring, Incident Reporting, Troubleshooting, Customer Service, English Fluency
Bist du ein erfahrener Accounting Manager mit soliden HGB und IFRS-Kenntnissen und der Fähigkeit, Dein Wissen erfolgreich umzusetzen? Hast Du die Vision und die Fähigkeiten, Dich einem Team anzuschließen, das eine spanne…
Skills: HGB, IFRS, SAP R/3 FI, S4 Hana, Financial Reporting
Nordic Sales Opportunities - Shape the Future of Payments with Nexi in 2026
Ballerup, Capital Region of Denmark, Denmark · Hybrid
Mid level
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part…
Skills: Sales, Account Management, Business Development, Customer Relationship Management, Prospecting
Ballerup, Capital Region of Denmark, Denmark · On-site
Mid level
We're looking for a Commercial Analyst profile to pave growth for our Merchant Solutions organization. As a Commercial Analyst, you will combine analytical ability with business acumen to work across the organization and…
Skills: Data Analysis, Business Acumen, Go-To-Market Strategy, Project Execution, Stakeholder Management
Warum sich uns 2026 anschließen? Denke an die digitalen Werkzeuge, die wir täglich nutzen - vom virtuellen Einkauf bis zu kontaktlosen Zahlungen. Sie gestalten unsere Zukunft. Schließe dich uns an, um die Zukunft des dig…
Skills: B2B Sales, Partner Management, Business Development, Payment Industry Knowledge, Negotiation
Shape the Future of Payments with Nexi in 2026 Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how th…
Skills: Risk Management, Operational Risk, ICT Risk, DORA Framework, RCSA
Über uns und unser Team Bist Du daran interessiert, bei einem der führenden PayTech-Unternehmen in Europa mitzuarbeiten? Möchtest Du Teil eines vielseitigen Teams sein und mit KollegInnen aus ganz Europa zusammenarbeiten…
Warum sich uns 2026 anschließen? Denke an die digitalen Werkzeuge, die wir täglich nutzen - vom virtuellen Einkauf bis zu kontaktlosen Zahlungen. Sie gestalten unsere Zukunft. Schließe Dich uns an, um die Zukunft des dig…
Skills: New Business Acquisition, Key Account Management, Salesforce CRM, Pipeline Management, Payment Solutions
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Competitive Benefits Package, Tech Equipment, International Team Collaboration, Structured Training Through PayTech University
Posted 35d ago
~40 hrs/week
Responsibilities
The role involves monitoring systems, raising incident reports, and troubleshooting issues using computerized tools. Additionally, the officer handles customer inquiries via phone and email within a 24/7 shift rotation.
Requirements
Candidates must have a high school diploma and fluency in English, along with proficiency in Microsoft tools. Knowledge of banking rules and regulations and strong customer service skills are required.
Full job description
At Nexi, we’re simplifying the future of digital payments, and the real impact starts with our people. Every colleague plays a role in defining what comes next: new ideas, new solutions, and new ways to simplify life for millions across Europe.
We combine the scale of a European leader with the dynamism of a fast-moving tech company. Here, your skills, curiosity, and ambition don’t just support the business, they shape the industry and the experiences people rely on everyday.
About Your Future Role
In this position, you will:
Perform system monitoring trough specified applications and tools
Raise incident reports, track ongoing issues, provide proper and up to date information to relevant teams
Use computerized system for tracking, information gathering, and/or troubleshooting
Use established procedures, but can deviate when needed, and require only general supervision
Handle customer service inquiries and problems via the telephone or email
Working in 24/7 shifts
What We Value in You We’re looking for someone eager to make a difference.
Essential Qualifications:
High school diploma or equivalent experience
Knowledge of banking & association rules and regulations
Fluent in English
Very good knowledge of Microsoft tools
Ability to read, write, type, complete basic arithmetic and multitask
Customer service and research skills required
Verbal Communication and Phone Skills
What’s in it for You?
Attractive salary and a competitive benefits package to reward your expertise and contributions
Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential
Life and Culture at Nexi With over 9,000 colleagues across 25 countries, we're one international team driven by curiosity, ambition, and a passion for innovation. Discover our culture, our values, and how we´re shaping the future of digital payments. Visit our Life at Nexi page.
Diversity and Inclusion Commitment At Nexi, diversity and inclusion are at the heart of who we are. By embracing differences and fostering respect, we build a culture where every individual has the opportunity to learn, grow, and succeed.
Next starts with you, everyday At Nexi, our next idea, our next innovation, starts with you. Join us today.
Related keywords
Digital PaymentsSystem MonitoringIncident ManagementBanking RegulationsMicrosoft OfficeCustomer SupportPayTechTroubleshooting24/7 ShiftsFintech
European by scale, local by nature.
We simplify payments for People
Industry
Financial Services
Company size
5,001-10,000 employees
Founded
2021
Headquarters
Milan, Lombardy
LinkedIn followers
52,511
We are the Leading Payment Company in Europe.
In a more and more complex and fragmented market, we provide advanced customer-first solutions that simplify the complexity of payments, in combination with deep insights of the different European markets.
Every day, we work to offer reliable and secure solutions for merchants and financial institutions, that simplify payments and that enrich shopping and banking experiences.
Working daily with our Clients and Partners, with close customer support, is our way to contribute to the existence of the many industries we serve and of Society.
At Nexi, we simplify payments for People.
Offices: Corso Sempione, 55, Milan, Lombardy 20149, IT · Klausdalsbrovej 601, Ballerup, Capital Region 2750, DK
European by scale, local by nature.
We simplify payments for People
Industry
Financial Services
Company size
5,001-10,000 employees
Founded
2021
Headquarters
Milan, Lombardy
LinkedIn followers
52,511
We are the Leading Payment Company in Europe.
In a more and more complex and fragmented market, we provide advanced customer-first solutions that simplify the complexity of payments, in combination with deep insights of the different European markets.
Every day, we work to offer reliable and secure solutions for merchants and financial institutions, that simplify payments and that enrich shopping and banking experiences.
Working daily with our Clients and Partners, with close customer support, is our way to contribute to the existence of the many industries we serve and of Society.
At Nexi, we simplify payments for People.
Offices: Corso Sempione, 55, Milan, Lombardy 20149, IT · Klausdalsbrovej 601, Ballerup, Capital Region 2750, DK