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$44k–$51k/yr
Full-time
high school
Posted 31d ago
~40 hrs/week
Responsibilities
The Licensing Specialist is responsible for reviewing and processing licensing applications and payments in accordance with standard operating procedures. They serve as a primary point of contact for applicants and licensees, handling inquiries and updating internal databases.
Requirements
Candidates must have a high school diploma and one year of satisfactory clerical experience. Applicants must currently hold a permanent Clerical Associate civil service title or have passed the corresponding exam.
Full job description
Job Description
The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for oversight of the for-hire vehicle industries in New York City, including the drivers and owners of yellow medallion taxis, green Boro Taxis, community car services, black cars (including those booked via smartphone app), certain luxury limousines, commuter vans, and paratransit vehicles. These industries serve more than 1,000,000 passengers each day and are a key component of the city’s transportation network. Through functions such as driver background checks, vehicle inspections, and driver education, TLC’s role is to promote the highest standards of safety and consumer protection in the industries we regulate.
TLC is seeking a dynamic and motivated individual to help the Agency continue its work to develop a modern, innovative approach to the licensing process with the key goals of (1) providing excellent customer service to our clients, and (2) improving the efficiency of our internal operations. We are actively seeking technological changes and enhancements to modernize our processes, and as a Licensing Specialist within the Licensing and Standards Division, you will be a key part of that change. The ideal candidate will possess experience working with a large operation(s); have a strong customer service background (preferably with diverse populations); and a background in using technology to enhance process. A keen understanding of current TLC Systems / applications and databases is a must.
Under the direction of the Supervisor of Licensing, with minimum latitude for independent initiative and judgment, the successful applicant will perform responsible work in the implementation, coordination, monitoring, and execution of application processing and licensing services; responsibilities include reviewing and processing applications and payments in strict accordance with standard operating procedures; verifying applicant information using systems such as TAMIS, NAU/TLCUP, and DMV to ensure accuracy; updating systems and performing data entry; notifying applicants and licensees of invalid applications or missing documentation; serving as a point of contact for licensees, applicants, and external and internal customers by handling inquiries via telephone, email, and in person; troubleshooting and escalating issues in a professional and timely manner; and responding to inquiries within 48 hours while maintaining a professional, customer-focused attitude.
Candidates must currently be serving in a permanent Clerical Associate civil service title to apply or have taken and passed the Clerical Associate civil service exam.
Interested applicants with other civil service titles who meet the preferred requirements may submit a resume for consideration.
To Apply: Please go to cityjobs.nyc.gov and search for Job ID# 763202 or click the "Apply" button below.
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW.
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL.
Work Location: Long Island City, NY
CLERICAL ASSOCIATE - 10251
Qualifications
Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Agency: TAXI & LIMOUSINE COMMISSION
Job Category: Constituent Services & Community Programs
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,024
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
Media and EntertainmentTVBroadcastingReal EstateAssociationGovernment
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,024
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
Media and EntertainmentTVBroadcastingReal EstateAssociationGovernment