Reading, England, United Kingdom · Hybrid
Credit Controller Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working. Base location: Reading, hybrid working (2 days in the office per we…
Skills: Credit Control, Debt Recovery, Aged Debt Reporting, Cash Allocation, Credit Checking
Havant, England, United Kingdom · Hybrid
NOC Support Analyst Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working. Base location: Havant Salary: up to 30k dependent on experience +…
Skills: Fault Logging, Ticket Management, Communication Skills, Time Management, Organizational Skills
Reading, England, United Kingdom · Hybrid
Project Manager Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working. Location: Reading, Havant or Glasgow (hybrid working 2–3 days per wee…
Skills: Project Management, Telecommunications, Stakeholder Management, Risk & Issue Management, Financial Management
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The Credit Controller manages the end-to-end collections process to ensure timely customer payments and active management of aged debt. Key duties include resolving disputes, conducting credit checks, and collaborating with internal teams to drive debt recovery.
Candidates should have proven experience in credit control or a similar finance role with strong numerical and analytical abilities. Excellent communication and negotiation skills are required to engage stakeholders and manage customer relationships effectively.
Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working.
Base location: Reading, hybrid working (2 days in the office per week)
Salary: Up to £43,000 (depending on experience)
Working Pattern: Permanent Full time with the option of hybrid working
What You’ll Be Doing
As a Credit Controller, you’ll take ownership of the end-to-end collections process, ensuring customer payments are received in line with agreed terms and aged debt is actively managed.
Key responsibilities include:
Owning the reporting and tracking of aged debt, providing clear and insightful updates to the Collections Manager
Developing and managing customer-specific action plans to drive debt recovery
Proactively chasing outstanding payments via phone and email
Managing your own ledger and maintaining strong customer relationships
Resolving disputes and queries by collaborating with internal teams and stakeholders
Conducting credit checks to assess new and existing customers
Processing cash allocation and supporting ERP system activities
Handling invoice and credit note queries from a shared mailbox
Raising credit notes in line with internal approval processes
What We’re Looking For
We’re looking for someone who combines strong financial awareness with excellent communication and problem-solving skills.
You’ll bring:
Proven experience in credit control or a similar finance role
Strong communication skills with the ability to engage stakeholders at all levels
Confident negotiation skills and a solutions-focused approach
Good numerical and analytical ability to track and communicate financial data
The ability to work independently and meet deadlines
A collaborative mindset and strong interpersonal skills
Desirable Experience
Knowledge of best practice debt collection processes
Experience with credit checking tools (e.g. CreditSafe)
Understanding of how credit control supports wider business performance
Technical Skills
Strong Microsoft Office skills
Experience using ERP systems
Ability to communicate clearly and tailor your approach to different audiences (e.g. customers, Finance, Sales, senior stakeholders)
Next Steps
Apply online today! We’ll be in touch after the closing date to confirm the outcome of your application.
For any questions, please contact: [email protected]
Making connectivity work
We’re Neos Networks, a leading B2B telecoms provider with Britain’s biggest business-dedicated network. Our high capacity fibre network is transforming connectivity for Critical National Infrastructure and businesses across the UK. Our goal is to provide connectivity for the future, enabling businesses nationwide to meet the growing demands of AI, 5G and IoT. We empower you to deliver your digital-first vision. We enable you to grow in an increasingly data-hungry world. Connect and scale your business nationwide with: ● Dedicated Internet Access (DIA): High-speed, private internet from 10Mbps to 10Gbps ● Business Ethernet: High-capacity connectivity up to 100Gbps ● Optical Wavelengths: Ultrafast, low latency connectivity up to 400Gbps ● Dark Fibre: Complete control over your network with near limitless scale ● SD-WAN: Connect, control, optimise and protect your multisite business Why Neos Networks? ✅ UK-wide network – connect in 90+ data centres and 600+ PoPs across the UK. ✅ Future-ready connectivity – scale from 10Mbps to 400Gbps for AI, 5G and IoT. ✅ Fast, competitive pricing – quickly compare connectivity prices across the UK with LIVEQUOTE. ✅ Trusted, reliable partner – connecting UK Critical National Infrastructure (CNI) for over 20 years. ✅ Industry-leading customer service – 24/7 UK-based support with some of the best NPS in the sector. From telecoms, energy and emergency services to media and banking, we supercharge organisations with high capacity, low latency networks – making connectivity work for you.
Offices: One Forbury Place, 43 Forbury Road, Reading, Berkshire RG1 3JH, GB
Making connectivity work
We’re Neos Networks, a leading B2B telecoms provider with Britain’s biggest business-dedicated network. Our high capacity fibre network is transforming connectivity for Critical National Infrastructure and businesses across the UK. Our goal is to provide connectivity for the future, enabling businesses nationwide to meet the growing demands of AI, 5G and IoT. We empower you to deliver your digital-first vision. We enable you to grow in an increasingly data-hungry world. Connect and scale your business nationwide with: ● Dedicated Internet Access (DIA): High-speed, private internet from 10Mbps to 10Gbps ● Business Ethernet: High-capacity connectivity up to 100Gbps ● Optical Wavelengths: Ultrafast, low latency connectivity up to 400Gbps ● Dark Fibre: Complete control over your network with near limitless scale ● SD-WAN: Connect, control, optimise and protect your multisite business Why Neos Networks? ✅ UK-wide network – connect in 90+ data centres and 600+ PoPs across the UK. ✅ Future-ready connectivity – scale from 10Mbps to 400Gbps for AI, 5G and IoT. ✅ Fast, competitive pricing – quickly compare connectivity prices across the UK with LIVEQUOTE. ✅ Trusted, reliable partner – connecting UK Critical National Infrastructure (CNI) for over 20 years. ✅ Industry-leading customer service – 24/7 UK-based support with some of the best NPS in the sector. From telecoms, energy and emergency services to media and banking, we supercharge organisations with high capacity, low latency networks – making connectivity work for you.
Offices: One Forbury Place, 43 Forbury Road, Reading, Berkshire RG1 3JH, GB
