Newport, Wales, United Kingdom · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: People Leadership, IT Infrastructure Maintenance, GPU Cluster Management, Incident Resolution, SLA Management
Newport, Wales, United Kingdom · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: IT Hardware Troubleshooting, RMA Processing, Unix/Linux OS, Command Line, Equipment Monitoring
Newport, Wales, United Kingdom · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: IT Infrastructure Management, GPU Cluster Support, People Leadership, Incident Resolution, SLA Management
Amsterdam, North Holland, Netherlands · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Commercial Law, Technology Transactions, Contract Negotiation, SaaS Agreements, IaaS Agreements
United States · On-site
$150k–$183k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Technical Due Diligence, Site Development, Civil Engineering, Land Development, Infrastructure Design
United States · On-site
$180k–$220k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Data Center Development, Infrastructure Planning, Permitting, Entitlement, Utility Coordination
Amsterdam, North Holland, Netherlands · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Deal Structuring, Commercial Negotiation, Project Finance, Cross-functional Program Management, Financial Modeling Analysis
Austin, Texas, United States · On-site
$110k–$137k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Sales Enablement, Enterprise SaaS Sales, Product Marketing, MEDDPICC, Force Management
Estonia · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Logistics Management, Warehouse Management, Asset Lifecycle Management, Project Management, ERP Software
Israel · Hybrid
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Product Management, API Design, Search And Retrieval Infrastructure, LLMs, AI Agents
United States · Remote OK
$170k–$255k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Applied ML, Physical AI, Computer Vision, Robotics, Simulation
Amsterdam, North Holland, Netherlands · On-site
$85k–$107k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Contract Management, Billing Operations, CRM Tools, ERP Tools, Sales Operations
United States · Remote OK
$107k–$134k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Deal Structuring, Sales Operations, Revenue Operations, Quote-to-Cash, SaaS Pricing Models
United States · Remote OK
$84k–$105k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Sales Operations, Contract Management, Billing Operations, CRM Tools, ERP Tools
London, England, United Kingdom · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Master Data Management, NetSuite, Data Governance, Advanced Microsoft Excel, Vendor Management
Israel · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Information Retrieval, Python, Vector Retrieval, Hybrid Retrieval, Knowledge Graphs
Israel · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: LLMs, Transformer Architecture, Agentic Systems, Tool Calling, Planning
Amsterdam, North Holland, Netherlands · On-site
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Procurement, Supply Chain Operations, Vendor Management, IT Operations, Contract Management
Kansas City, Missouri, United States · On-site
$147k–$184k/yr
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Asset Management, Inventory Control, Lifecycle Management, Financial Analysis, Data Center Operations
Amsterdam, North Holland, Netherlands · Remote OK
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Technical Program Management, Data Center Operations, SLA Management, Vendor Management, Capacity Planning
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Lead and manage L1, L2, and Field Network Engineers to ensure the high availability and reliability of GPU clusters and data center IT infrastructure. Oversee day-to-day support operations, incident resolution, and proactive maintenance while aligning execution with broader data center objectives.
Requires 3+ years of experience managing technical support teams in a data center environment with a strong background in server hardware and fiber networks. Candidates must be proficient in Linux/Unix, ITIL/ITSM processes, and possess high English proficiency.
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
We are looking for a IT Support Manager in our data center, the key person in managing IT infrastructure maintenance. You will manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters. This role is focused on ensuring stable, efficient, and scalable operations through people leadership, structured support processes, and hands-on technical oversight.
You will own day-to-day IT support operations, oversee maintenance and incident resolution for GPU clusters, and ensure high service levels across hardware, network, and field support activities. You will act as a key escalation point, drive operational improvements, and align support execution with broader data center objectives.
Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.
Ensure high availability and reliability of GPU clusters and IT infrastructure
Act as the primary escalation point for complex hardware, network, and operational incidents
Monitor and drive SLA, KPI, and incident resolution performance across IT support services
Oversee proactive maintenance, troubleshooting, and problem management activities
Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements
Maintain and improve support processes, documentation, and team training materials
Manage IT asset lifecycle activities, relates to responsibility area, including RMAs
3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.
Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.
Solid understanding of data center operations, server platforms, and enterprise networking principles.
Practical experience with IT service management processes (ITIL / ITSM).
Basic proficiency with Linux/Unix operating systems and command-line tools.
Proven ability to manage operational KPIs, incidents, and escalations.
Analytical skills
Proactive mindset, strong sense of ownership, and the ability to lead teams in high-pressure environments.
High proficiency in spoken and written English.
Relevant certifications and trainings
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
The Nebius AI Cloud brings powerful full-stack infrastructure for AI developers and practitioners across startups, enterprises and science institutes to build and deploy generative AI applications and rapidly deliver scientific breakthroughs by training and running ML models within a secure, high-performance, and cost-optimized cloud environment.
Offices: Amsterdam, NL · Tel Aviv, IL · Belgrade, RS · San Francisco , US · Mantsala, FI
The Nebius AI Cloud brings powerful full-stack infrastructure for AI developers and practitioners across startups, enterprises and science institutes to build and deploy generative AI applications and rapidly deliver scientific breakthroughs by training and running ML models within a secure, high-performance, and cost-optimized cloud environment.
Offices: Amsterdam, NL · Tel Aviv, IL · Belgrade, RS · San Francisco , US · Mantsala, FI
