New York, New York, United States · Hybrid
$95k–$120k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Quantitative Research, Qualitative Research, Consumer Insights, Data Analysis, Survey Writing
New York, New York, United States · Hybrid
$65k–$75k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Lifestyle Journalism, Commerce Content Writing, SEO Best Practices, CMS Experience, AP Style
Phoenix, Arizona, United States · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Story Discovery, Digital Content Production, Social Media Publishing, Video Editing, Editorial Judgment
New York, New York, United States · Hybrid
$65k–$85k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Contract Management, Legal Operations, Drafting Commercial Agreements, Contract Lifecycle Management, Vendor Management
Miramar, Florida, United States · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: News Producing, Line Producing, Copyediting, Video Editing, Journalism
Las Vegas, Nevada, United States · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Spanish Fluency, English Fluency, Television Reporting, Video Editing, Adobe Premiere Pro
Universal City, California, United States · Hybrid
$160k–$190k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Free Cash Flow Analysis, Financial Modeling, Strategic Planning, Budgeting, SAP
Centennial, Colorado, United States · Hybrid
$110k–$145k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Linux/Unix Administration, AWS, Python, Bash, Terraform
New York, New York, United States · Hybrid
$230k–$300k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Technology Strategy, Portfolio Governance, Investment Planning, PMO Management, Executive Communication
Montreal, Quebec, Canada · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Game Production, Asset Coordination, Project Coordination, Jira, Confluence
Montreal, Quebec, Canada · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: QA Strategy, Team Leadership, Game Development Workflows, Bug Tracking, Test Planning
Universal City, California, United States · Hybrid
$80k–$100k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Social Media Strategy, Performance Reporting, Audience Insights, Social Listening, Trend Analysis
Montreal, Quebec, Canada · Hybrid
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: AAA Game Production, Asset Production Pipelines, Vendor Management, Jira, Content Planning
San Jose, California, United States · On-site
$65k–$85k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Spanish Fluency, English Fluency, Broadcast Television Production, News Writing, Digital Content Creation
San Jose, California, United States · On-site
$65k–$85k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Spanish Fluency, English Fluency, Broadcast Television Production, News Writing, Nonlinear Editing
Universal City, California, United States · Hybrid
$55k–$65k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Calendar Management, Travel Coordination, Expense Reporting, HRIS Management, Onboarding
Phoenix, Arizona, United States · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: News Gathering, Digital Content Production, Social Media Management, Video Editing, Editorial Judgment
New York, New York, United States · On-site
$120k–$150k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Python, Git, Unix Shell, Data Visualization, Computer Vision
London, England, United Kingdom · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: E-commerce Account Management, Stakeholder Management, Strategic Planning, Data Analysis, Digital Shelf Optimization
New York, New York, United States · On-site
$220k–$260k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Python, Git, Unix Shell, Docker, Kubernetes
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Manage end-to-end quantitative and qualitative research projects to champion the voice of the viewer for unscripted content. Translate complex research findings into narrative-driven reports to support creative and business decision-making.
Requires over 5 years of experience in consumer insights, specifically within the entertainment or streaming industries. Must possess a strong foundation in custom research methodologies and a deep passion for unscripted television.
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
NBCUniversal Media Group is looking for a Manager of Content Consumer Insights to join our team.
This individual will be responsible for designing, executing, and socializing custom primary quantitative and qualitative research. The role partners closely with content development, production, marketing, and performance and analytics teams to champion the voice of the viewer across a show’s lifecycle by representing the opinions, preferences and behaviors of audiences today.
In this role, you will focus primarily on Unscripted content, spanning genres including docuseries, competition reality, lifestyle, game shows, and documentaries, as well as franchises including The Real Housewives, Love Island, The Traitors, Below Deck, Summer House, The Voice, America’s Got Talent, and more.
Success requires not only expertise in data and analysis, but also a passion for unscripted content and a strong grasp of culture and the television landscape shaping what people watch and how they engage with entertainment today.
This position reports to the Senior Director, Content Consumer Insights.
Manage end-to-end quantitative and qualitative research projects across unscripted content (including testing for pilots/episodes, marketing materials, early-stage concepts, and series performance), partnering with stakeholders to frame business questions and identify the most appropriate research approach.
Translate complex research findings into clear and compelling narrative-driven reports that bring insights to life, inspire creative leaders and support decision-making.
Serve as a trusted voice of the consumer, helping internal partners understand audience needs, motivations, and behaviors when making business decisions.
Integrate primary research insights with behavioral and performance data and industry trends to develop holistic narratives and recommendations.
Identify patterns and opportunities across studies, connecting learnings to broader content and cultural trends.
Collaborate with cross-functional partners on genre and landscape studies, situating NBCU's unscripted content within both the competitive environment and broader viewer behaviors and cultural shifts.
Manage research vendor partnerships to ensure best-in-class execution across methodologies, managing timelines, recruitment, survey programming, analysis and reporting.
Consult with internal partners, developing a deep understanding of their objectives, decision-making processes, and how insights can be most effectively applied.
Stay immersed in the evolving world of unscripted television and viewer behavior, tracking shifts in how people discover, sample, and commit to shows, as well as broader cultural conversations that shape reality content consumption.
5+ years of experience in consumer insights.
Experience in the entertainment and/or streaming industries.
Strong foundation in custom research across quantitative and qualitative methodologies, including survey writing, data table review and analytical rigor.
Deep passion for unscripted television, with strong familiarity with the unscripted landscape, content and conversations.
Excellent written and verbal communication skills, translating data-driven insights into compelling narratives. Experience presenting insights and recommendations to senior stakeholders.
Highly analytical, able to connect dots across data sources and ''read between the lines” to understand not only what the data says, but what it means and why it matters.
Curious, proactive, and thoughtful in evaluating data, context, and alternative perspectives.
Strategic thinker who connects consumer insights to business decisions and opportunities.
Adept at balancing multiple projects simultaneously in a fast-paced environment.
Detail-oriented and committed to a high level of data accuracy.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to .
NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Offices: 30 Rockefeller Plaza, New York City, NY 10112-0002, US · 100 Universal City Plaza, Universal City, CA, US · 900 Sylvan Avenue, Englewood Cliffs, NJ 07632, US · 1000 Universal Studios Plaza, Orlando, FL 32819, US · 2350 NW 117th Pl, Miami, Florida 33182, US
NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Offices: 30 Rockefeller Plaza, New York City, NY 10112-0002, US · 100 Universal City Plaza, Universal City, CA, US · 900 Sylvan Avenue, Englewood Cliffs, NJ 07632, US · 1000 Universal Studios Plaza, Orlando, FL 32819, US · 2350 NW 117th Pl, Miami, Florida 33182, US
