New York, New York, United States · Hybrid
$150k–$195k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Consumer Product Research, Qualitative Research, Quantitative Research, User Experience Research, Ecommerce Research
New York, New York, United States · Hybrid
$48k–$60k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Research and Analysis, Stakeholder Management, Social Media Management, Writing, Project Management
New York, New York, United States · Hybrid
$80k–$95k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: SAP, Blackline, Journal Entries, Balance Sheet Reconciliation, Fixed Assets
New York, New York, United States · Hybrid
$80k–$95k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Journal Entries, Balance Sheet Reconciliation, Fixed Assets Accounting, Intercompany Elimination, Foreign Currency Analysis
New York, New York, United States · On-site
$245k–$270k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Stakeholder Management, Machine Learning Lifecycle, Technical Requirement Documentation, Product Prioritization, Visual Computing
Stamford, Connecticut, United States · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Forecasting, Data Analysis, Adobe Analytics, Nielsen Measurement, ComScore TV Essentials
New York, New York, United States · Hybrid
$80k–$95k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: General Accounting, Financial Compliance, Balance Sheet Reconciliation, Journal Entries, SOX Controls
New York, New York, United States · Hybrid
$80k–$90k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Financial Planning And Analysis, Budgeting, Forecasting, Financial Modeling, Advanced Excel
Munich, Bavaria, Germany · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Market Analysis, Benchmarking, Social Media Marketing, Product Development, Trend Research
Montreal, Quebec, Canada · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: GIS Development, Python, GDAL, Software Architecture, Spatial Data Processing
Montreal, Quebec, Canada · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: GIS Development, Python, GDAL, Software Architecture, Geospatial Data Analysis
Montreal, Quebec, Canada · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: GIS Engineering, Python, GDAL, Software Architecture, Spatial Data Processing
Montreal, Quebec, Canada · On-site
Company Description NBCUniversal est l’un des leaders mondiaux du secteur des médias et du divertissement. Nous créons des contenus d’exception, que nous diffusons à travers notre portefeuille de films, de programmes tél…
Skills: Software Architecture, Machine Learning Integration, API Design, System Integration, Python
Montreal, Quebec, Canada · On-site
Company Description NBCUniversal est l’un des leaders mondiaux du secteur des médias et du divertissement. Nous créons des contenus d’exception, que nous diffusons à travers notre portefeuille de films, de programmes tél…
Skills: Software Architecture, Machine Learning Integration, API Design, System Integration, Python
New York, New York, United States · Remote OK
$180k–$210k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Microsoft 365, Copilot, Power Platform, Endpoint Engineering, Azure
New York, New York, United States · Remote OK
$115k–$145k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: SQL, Python, Snowflake, Databricks, ELT Pipelines
New York, New York, United States · Remote OK
$180k–$230k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Go, Kubernetes, Crossplane, AWS, GitOps
New York, New York, United States · Remote OK
$180k–$230k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Go, Kubernetes, Crossplane, AWS, GitOps
Universal City, California, United States · Hybrid
$85k–$110k/yr
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Digital Ad Operations, Ad Technology, Freewheel, Advanced Excel, Dynamic Ad Insertion
Las Vegas, Nevada, United States · On-site
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
Skills: Multimedia Journalism, Spanish Fluency, English Fluency, Video Editing, Adobe Premiere Pro
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Lead commerce and growth user research to define the future of Peacock's commercial product experiences across various devices. Collaborate with cross-functional teams to validate product decisions and manage the design research enablement program.
Requires over 7 years of experience in consumer product research for ecommerce or subscription services. Must be expert in diverse qualitative and quantitative methodologies and capable of influencing business decisions through data-driven insights.
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
The Senior Researcher for Commerce and Growth User Experience will play a pivotal role in defining the future of Peacock’s commercial product experiences. The position will conduct and manage Commerce research on the Product Research and Consumer Insights team and will be a lead for Commerce Product and Design teams — answering questions like: how do ideal new subscriber experiences differ across devices, how might subscribers want to manage their accounts, and how to best ensure the easy and flexible experiences needed for the future of streaming subscription management.
Reporting directly to the Vice President of User Research and Consumer Insights , they will collaborate with cross functional partners across Product, Design, Analytics, and Product Marketing, and will lead research validating and evaluating product decisions, as well as the work that gives shape to new commerce and growth initiatives.
Consulting cross functional partners on their research questions and selecting the right methods and tools to answer them
Conducting research across the product lifecycle via unmoderated prototype test, lab studies, online interviews, observational tests, surveys, benchmark studies, diary studies, and more
Crafting memos and reports that deliver clear insights, surface timely signals, clearly communicate key learnings, and drive actionable recommendations
Owning and evolving the design research enablement program, including training, tools management, and ongoing research process consulting to help non-researchers gather the data they need to confidently make decisions
Working closely with other insights teams, analytics, and strategy partners to deliver a holistic view of product performance, subscriber needs, and opportunities
Leveraging innovative research methodologies and AI-enabled tools to streamline and scale repeatable workflows
Managing relationships with external research agencies and vendors, ensuring high-quality deliverables and optimal resource allocation
Championing a consumer-centric mindset throughout the organization
Staying abreast of industry trends and emerging technologies
7+ years of experience in consumer product research or consumer insights for ecommerce or subscription products, or a related industry
Expertise in designing, executing, and analyzing a wide range of qualitative and quantitative methodologies (e.g., in-depth interviews, prototype tests, card sorts, diary studies, focus groups, surveys, correlation analyses, etc.)
Experience adapting research methodologies for benchmarking or iterative testing
Deep understanding of the strengths and weaknesses of different research methods and when and how to apply them
Experience enabling and advising others in research best practices
Demonstrated success using data and insights to influence business decisions and impact product direction
Skilled at digging into data to identify insights beyond what’s visible on the surface and connecting findings back to underlying questions
Strong analytical skills with the ability to combine insights across consumer research with behavioral data insights
A genuine passion for entertainment and media, and a deep curiosity about culture and trends as they relate to products and user experiences
Proficiency in qualitative and quantitative analysis, as well as basic data visualization
Experience thriving in a highly dynamic, matrixed organization
Strong communication skills with proven ability to synthesize crucial insights and influence key stakeholders
Comfortable working independently and driving initiatives, while collaborating closely with partners
Balancing ownership of multiple projects simultaneously, and leading broader initiatives
Demonstrated ability to exercise strong judgment in ambiguous situations
Exceptional presentation and storytelling skills
Familiarity with emerging technologies and AI-enabled tools, with the ability to apply them pragmatically to streamline and improve research approaches, workflows, and visualizations
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Offices: 30 Rockefeller Plaza, New York City, NY 10112-0002, US · 100 Universal City Plaza, Universal City, CA, US · 900 Sylvan Avenue, Englewood Cliffs, NJ 07632, US · 1000 Universal Studios Plaza, Orlando, FL 32819, US · 2350 NW 117th Pl, Miami, Florida 33182, US
NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Offices: 30 Rockefeller Plaza, New York City, NY 10112-0002, US · 100 Universal City Plaza, Universal City, CA, US · 900 Sylvan Avenue, Englewood Cliffs, NJ 07632, US · 1000 Universal Studios Plaza, Orlando, FL 32819, US · 2350 NW 117th Pl, Miami, Florida 33182, US
