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Jobs at Mulligan Funding, LLC (Now Hiring) — 1 open

Mulligan Funding, LLC logoMulligan Funding, LLC

Recovery Analyst

San Diego, California, United States · Hybrid

$73k–$102k/yr

Mid level$135M raised

Headquartered in San Diego, Mulligan Funding serves as a leading provider of working capital ($5K - $2M) to the small and medium-sized businesses that fuel our country. Since 2008, we have prided ourselves on our collabo…

Skills: Collections, Account Servicing, Financial Analysis, Negotiation, Customer Relationship Management

Mulligan Funding, LLC logo

Recovery Analyst

Mulligan Funding, LLC

San Diego, California, United States • Hybrid

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Mid level

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  • $73k–$102k/yr
  • Full-time
  • bachelor degree
  • Posted 40d ago
  • ~40 hrs/week

Responsibilities

Manage a portfolio of delinquent accounts by contacting business owners to negotiate repayment plans and settlements. Analyze financial documents and bank statements to identify recovery solutions and document all account activity.

Requirements

Requires a bachelor's degree or equivalent experience and at least 2 years of experience in collections, loan servicing, or financial services. Proficiency in Microsoft Excel and CRM systems like Salesforce is required.

Full job description

Headquartered in San Diego, Mulligan Funding serves as a leading provider of working capital ($5K - $2M) to the small and medium-sized businesses that fuel our country. Since 2008, we have prided ourselves on our collaborative, innovative, and customer-focused approach. Enjoying a period of unprecedented growth, driven by the combination of cutting-edge technology, human touch, and unwavering integrity, we are looking to add to our people first culture, with highly motivated and results-oriented professionals, to push the limits of what’s possible while creating value for all of our partners. 

As a Recovery Analyst, you will work directly with business owners experiencing financial hardship to identify solutions, resolve delinquent accounts, and support recovery efforts across our portfolio.

This role combines customer relationship management, collections, problem solving, and financial analysis. You will review account activity, assess repayment challenges, and work with customers to explore repayment plans, settlements, and other workout options that help achieve positive outcomes for both the customer and Mulligan Funding.

The ideal candidate is a strong communicator who can balance empathy with accountability, navigate difficult conversations, and think critically when evaluating customer situations.

\nYou will:
  • Manage a portfolio of delinquent and distressed accounts.
  • Contact customers by phone, email, and other communication channels to discuss repayment options and resolve outstanding balances.
  • Review bank statements, account activity, and financial information to better understand a customer's financial situation.
  • Work with business owners to identify repayment solutions, including payment arrangements, settlements, and other recovery options.
  • Negotiate payment plans and recovery agreements while maintaining positive customer relationships.
  • Document account activity, customer interactions, and recovery efforts accurately and thoroughly.
  • Monitor repayment arrangements and follow up on outstanding commitments.
  • Escalate complex accounts and legal matters to the appropriate internal teams.
  • Identify trends and provide feedback that may help improve recovery strategies and portfolio performance.
  • Maintain compliance with all company policies and applicable regulations.
You have:
  • Bachelor's degree or equivalent combination of education and experience.
  • 2+ years of experience in collections, account servicing, recovery, loan servicing, financial services, or a related field.
  • Strong communication and negotiation skills.
  • Ability to build rapport and manage challenging customer conversations professionally.
  • Experience reviewing financial information such as bank statements or business financial documents is preferred.
  • Strong problem-solving and critical thinking skills.
  • Excellent organization and time management abilities.
  • Proficiency with Microsoft Excel and CRM systems such as Salesforce.
  • Experience working in commercial lending, fintech, or financial services is a plus.
Success in This Role
  • You are comfortable having difficult conversations while maintaining professionalism and empathy.
  • You can evaluate customer situations and identify practical solutions.
  • You are detail-oriented and able to manage multiple accounts simultaneously.
  • You are motivated by achieving positive outcomes for both customers and the business.
  • You enjoy working in a fast-paced, collaborative environment.
\n
$73,000 - $101,700 a year
A reasonable estimate of the salary range for this role is $73,000 to $101,700 per year plus monthly incentives. In order to provide a competitive compensation package, Mulligan Funding takes into account a variety of factors including but not limited to market compensation data, relevant experience, skills, education, and certifications.
\n

Mulligan Funding is an Equal Opportunity Employer (EOE) and takes great pride in building a diverse work environment. Qualified applicants are considered for employment without regard to age, race, religion, gender, national origin, sexual orientation, disability or veteran status.

Related keywords

Recovery AnalystWorking CapitalFintechCommercial LendingDelinquent AccountsDebt RecoveryBank StatementsFinancial HardshipAccount ServicingSalesforceMicrosoft ExcelCRMRepayment PlansSettlementsPortfolio Management

About Mulligan Funding, LLC

LinkedInVisit site

Since 2008, we've provided access to over $3 billion in working capital to close to 15,000 businesses nationwide.

Industry
Financial Services
Company size
51-200 employees
Founded
2008
Headquarters
San Diego, California
LinkedIn followers
7,421
Total funding
$135M

Since 2008, Mulligan Funding has served as a trusted source of access to working capital to the small and medium-sized businesses that fuel our country. We've provided access to over $3 billion in funding to close to 15,000 SMBs, and we've done it by putting relationships before everything else. We're not a bank. We're a team of experienced professionals who take the time to understand your business, move quickly, and remain accessible when you need us. At the same time, we are building the next version of Mulligan by investing in technology that supports faster, more consistent, and more transparent decision-making. Our team is developing tools that combine years of credit expertise with modern AI to streamline underwriting and improve the customer experience, while preserving the human judgment our partners rely on. Working capital loans up to $10M. San Diego-based. Nationwide service. www.MulliganFunding.com

Offices: 4715 Viewridge Avenue, Suite 100, San Diego, California 92123, US

Working Capital LoansSmall - Medium sized Business LoansBusiness Line of CreditBusiness FinancingMerchant Cash Advanceand Business Loans for WomenFinanceLendingFinancial Services
View all jobs at Mulligan Funding, LLC

About Mulligan Funding, LLC

LinkedInVisit site

Since 2008, we've provided access to over $3 billion in working capital to close to 15,000 businesses nationwide.

Industry
Financial Services
Company size
51-200 employees
Founded
2008
Headquarters
San Diego, California
LinkedIn followers
7,421
Total funding
$135M

Since 2008, Mulligan Funding has served as a trusted source of access to working capital to the small and medium-sized businesses that fuel our country. We've provided access to over $3 billion in funding to close to 15,000 SMBs, and we've done it by putting relationships before everything else. We're not a bank. We're a team of experienced professionals who take the time to understand your business, move quickly, and remain accessible when you need us. At the same time, we are building the next version of Mulligan by investing in technology that supports faster, more consistent, and more transparent decision-making. Our team is developing tools that combine years of credit expertise with modern AI to streamline underwriting and improve the customer experience, while preserving the human judgment our partners rely on. Working capital loans up to $10M. San Diego-based. Nationwide service. www.MulliganFunding.com

Offices: 4715 Viewridge Avenue, Suite 100, San Diego, California 92123, US

Working Capital LoansSmall - Medium sized Business LoansBusiness Line of CreditBusiness FinancingMerchant Cash Advanceand Business Loans for WomenFinanceLendingFinancial Services
View all jobs at Mulligan Funding, LLC

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