Position Summary
We are seeking a highly motivated and experienced NetSuite Administrator to join our growing team. This is a critical role responsible for the configuration, customization, maintenance, and support of our NetSuite ERP system. The ideal candidate will have a deep understanding of NetSuite modules and be adept at translating business requirements into effective system solutions.
Location & Reporting
Location: Fort Lauderdale, Florida (On-site 5 days per week)
Travel: Required as needed
Employment Type: Full-Time Preferred
Department: IT
Reports to: VP of IT
Key Responsibilities
- Administer and maintain the NetSuite environment, including managing user roles, permissions, and security settings.
- Configure and customize NetSuite forms, fields, records, saved searches, workflows, and reports to meet specific business needs.
- Provide end-user training and support for NetSuite functionality, troubleshooting issues, and managing support tickets.
- Collaborate with business stakeholders to gather requirements, analyze processes, and implement system enhancements and new features.
- Manage NetSuite upgrades, testing, and deployment of system changes.
- Develop and maintain documentation for system configurations, processes, and training materials.
- Monitor system performance and perform regular audits to ensure data integrity and security.
- Assist with the integration of NetSuite with other third-party applications.
- Work with the finance and operations teams to optimize NetSuite functionality, particularly in areas like Advanced Financials, Inventory Management, Suite Billing & Suite Tax.
- Implementing new subsidiaries and countries in Netsuite
Required Qualifications
Education
- Bachelor’s degree in information technology, Business Administration, Accounting, or a related field.
Experience
- Minimum of 3 years of experience as a dedicated NetSuite Administrator supporting a global organization
Skills
- Proven experience with NetSuite ERP administration, configuration, and customization.
- Strong knowledge of NetSuite modules (e.g., Financials, Suite Flow, Suite Builder, Suite Script).
- Familiarity with Suite Script (1.0/2.0) is a plus.
- Excellent analytical, problem-solving, and communication skills.
- Very strong attention to details
- Exceptional problem-solving abilities and strong communication skills to translate company needs into functional specifications.
- Ability to manage multiple projects simultaneously and meet deadlines.
Preferred Qualifications (not required)
- NetSuite Administrator Certification.
- Suite Foundation certification or other NetSuite certifications.
Success Metrics (First 12 Months)
- Maintain 99.9% NetSuite system availability during business hours.
- Resolve critical NetSuite support issues within established SLA targets and maintain high end-user satisfaction.
- Successfully implement all approved NetSuite enhancements on schedule with minimal disruption to business operations.
- Complete the implementation of new subsidiaries, countries, and business entities while ensuring compliance with company standards and local requirements.
- Improve system efficiency by identifying and implementing automation opportunities that reduce manual processes and increase productivity.
- Maintain accurate system documentation for configurations, workflows, customizations, integrations, and business processes.
- Ensure data integrity through regular audits, user access reviews, and system health checks.
- Successfully support all month-end, quarter-end, and year-end financial close activities without system-related delays.
- Optimize key NetSuite modules—including Financials, Inventory Management, Suite Billing, and Suite Tax—to improve operational efficiency.
- Deliver end-user training and maintain high user adoption of new features and system enhancements.
- Collaborate effectively with Finance, Operations, Supply Chain, and IT to deliver strategic ERP initiatives on time and within scope.
- Ensure all NetSuite releases, upgrades, and testing activities are completed successfully with no critical post-deployment issues.
Why Join MTN?
- At MTN, you'll play a key role in supporting the technology that powers a global organization. As our NetSuite Administrator, you'll work closely with leaders across Finance, Operations, Supply Chain, and IT to optimize business processes, drive automation, and support our continued international growth.
- We offer an opportunity to:
- Make a direct impact on the company's operational efficiency and business transformation.
- Lead meaningful ERP enhancements and optimization initiatives across a global organization.
- Work with a collaborative, high-performing team that values innovation and continuous improvement.
- Gain exposure to complex international operations, including multi-subsidiary and multi-currency environments.
- Grow your career while helping shape the future of our enterprise systems.
- MTN offers a competitive compensation package, comprehensive benefits, paid time off, and opportunities for professional development and career advancement.
