Budapest, Central Hungary, Hungary · Hybrid
Company Description MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined w…
Skills: English Fluency, Portuguese Fluency, Communication Skills, Organizational Skills, Time Management
France · On-site
Description de l'entreprise Avec 4 700 collaborateurs à travers le monde, dont 400 en France, MSX International s’impose comme un acteur majeur des services externalisés pour l’industrie automobile. Depuis plus de 25 ans…
Skills: Automotive Diagnostics, Electrical Troubleshooting, Electronic Systems Analysis, Technical Reporting, Customer Orientation
France · On-site
Description de l'entreprise Avec 4 700 collaborateurs à travers le monde, dont 400 en France, MSX International s’impose comme un acteur majeur des services externalisés pour l’industrie automobile. Depuis plus de 25 ans…
Skills: Automotive Diagnostics, Electrical Troubleshooting, Electronic Systems Analysis, Technical Reporting, Customer Orientation
Beijing, Beijing, China · On-site
Company Description MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on …
Skills: Project Management, Stakeholder Management, Client Relations, Business Case Development, Team Leadership
Klerksdorp, North West, South Africa · On-site
Company Description We are looking for an experienced Warranty Specialist in Klerksdorp/Potchefstroom to join their team. As part of our commitment to fairness and equal opportunities, we follow a rigorous non-discrimina…
Skills: Warranty Administration, Claims Processing, Automotive Industry Knowledge, DMS Software, Data Entry
Toronto, Ontario, Canada · On-site
$115k–$128k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Program Management, Budget Management, Stakeholder Management, Risk Management, Quality Assurance
Atlanta, Georgia, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Consultative Sales, Change Management, Technical Training, KPI Analysis, Automotive Service Operations
Paramus, New Jersey, United States · On-site
$75k–$88k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Consultative Sales, Change Management, Technical Training, KPI Analysis, Workflow Process Mapping
Dallas, Texas, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Consultative Sales, Change Management, Technical Training, KPI Analysis, Automotive Service Operations
San Francisco, California, United States · On-site
$75k–$88k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Consultative Sales, Change Management, Technical Training, KPI Analysis, Workflow Process Mapping
Budapest, Central Hungary, Hungary · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Diagnosis, Warranty Claim Management, Technical Support, Customer Service, Communication Skills
Budapest, Central Hungary, Hungary · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Diagnostics, EV/HV Technology, Root-Cause Analysis, Technical Support, Warranty Procedures
Frankfurt, Hesse, Germany · On-site
Company Description Join the Octago Talent Community At Octago, we are always looking for passionate, innovative, and driven individuals to join our mission. Even if you don't see a specific role that matches your backgr…
Skills: Ownership, Communication, Collaboration, Continuous Learning, Problem Solving
Wolverhampton, England, United Kingdom · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Technical Training, Curriculum Design, Facilitation, Assessment, Evaluation
Los Angeles, California, United States · On-site
$65k–$78k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Dealership Management, Aftermarket Management, Training and Facilitation, Data Analysis, Customer Relationship Management
Vienna, Austria · Hybrid
Unternehmensbeschreibung MSX International ist seit mehr als 30 Jahren zuverlässiger Partner für führende Fahrzeugherstellende, deren Händlernetz und Mobilitätsdienstleistende weltweit. Unser unerschütterliches Engagemen…
Skills: Aftermarket Parts Business, Customer Relationship Management, Sales Promotion, Coaching, Presentation Skills
Salt Lake City, Utah, United States · On-site
$65k–$78k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Dealership Management, Aftermarket Management, Training and Facilitation, Data Analysis, Customer Relationship Management
Las Vegas, Nevada, United States · On-site
$65k–$78k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Dealership Management, Aftermarket Management, Training and Facilitation, Data Analysis, Process Improvement
Philadelphia, Pennsylvania, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Dealership Management, Aftermarket Management, Training and Facilitation, Data Analysis, Customer Relationship Management
Raleigh, North Carolina, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Program Installation, Dealer Relationship Management, Classroom Training, On-the-job Training, Consultation
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Manage day-to-day warranty claims according to KPIs and verify the application of warranty policies and procedures. Communicate with dealers and customers primarily in writing to ensure the integrity and correctness of claims.
Fluency in both English and Portuguese is required, along with strong organizational and communication skills. Experience in automotive after-sales processes, particularly with retailers or dealers, is considered an advantage.
MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.
In addition to the core skills, experience and knowledge required to be a success, our ideal candidate will live by the MSX values of:
When you join our team, you become part of the MSX International family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry.
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all.
In joining MSX, you can enjoy:
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.
To empower Movers and Makers to thrive in our ever-changing world
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions
To enhance every journey in the world of mobility
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
