New South Wales, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Rostering, Customer Service, Administration, Microsoft Office, Interpersonal Communication
Queensland, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Customer Service, Site Patrols, Access Control, Incident Response, Report Writing
Victoria, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Security Operations, Concierge Services, Control Room Operation, First Aid, CPR
New South Wales, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Access Control, Foot Patrols, Incident Reporting, Situational Awareness, Communication Skills
Western Australia, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: NV1 Security Clearance, Asset Protection, CCTV Monitoring, Customer Service, Incident Reporting
New South Wales, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Foot Patrol, Mobile Patrol, Customer Service, Incident Response, Incident Reporting
Western Australia, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Access Control, Site Monitoring, Patrolling, CCTV Monitoring, Alarm Response
New South Wales, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Invoicing, Sub-contractor Payments, Financial Reporting, Data Analysis, Account Administration
Brisbane, Queensland, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Service Delivery, Client Management, Aviation Security Regulations, Leadership, Team Management
New South Wales, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Contract Review, Document Preparation, Compliance Auditing, Document Management, ASIC Filings
Victoria, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: CCTV Monitoring, Incident Response, Security Protocols, Emergency Response, Communication
Sydney, New South Wales, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Security Patrolling, Customer Service, Incident Reporting, Access Control, Situational Awareness
Queensland, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Security Screening, X-ray Machine Operation, Metal Detector Operation, ETD Equipment Operation, Patrolling
Victoria, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: CCTV Monitoring, Incident Investigation, Report Writing, Access Control Programming, Physical Patrolling
Tamworth, New South Wales, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Passenger Screening, Baggage Screening, Customer Service, Incident Reporting, Traffic Flow Management
Queensland, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Security Screening, X-ray Machine Operation, Metal Detector Operation, ETD Equipment Operation, Patrolling
Victoria, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Surveillance Monitoring, Incident Response, Access Control, Visitor Management, Crisis Management
Victoria, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Security Monitoring, Patrolling, CCTV Operation, Incident Reporting, Crisis Management
New South Wales, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Security Screening, X-ray Machine Operation, Metal Detector Operation, Explosive Trace Detection, Patrolling
Queensland, Australia · On-site
About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and …
Skills: Administrative Acumen, Time Management, Prioritisation, Professional Communication, Attention To Detail
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Support a portfolio of clients by fulfilling rosters and managing welfare calls. Provide high-quality customer service to all stakeholders during after-hours shifts.
Requires demonstrated experience in rostering, administration, or contact centers with strong communication skills. Must have full Australian working rights and be an Australian citizen for government client access.
As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.
MSS Security is looking for a Rostering Coordinator (also known as Service Delivery Coordinators at MSS) where you will support a portfolio of clients to fulfil rosters, conduct and manage welfare calls, as well as provide excellent customer service to all stakeholders. Please note that this is an After hours opportunity with shifts starting 6pm to 6am, with work across weekdays and weekends.
Deliver exceptional customer service
Work as part of a team
Proven ability to cope under pressure
Think on your feet
Good knowledge and use of Microsoft applications
Desirable – Background in administration/Call Centre/Rostering or similar, and night shift experience.
You are task driven and a self-motivated professional who is comfortable to handle service delivery under pressure and within time constraints.
We need
Demonstrated experience in rostering, administration, or contact centre
Highly developed communication and interpersonal skills
Professional phone manner
Full Australian Working Rights
Willing to undergo a National Police Check
Willing to work from our Parramatta office for the first few weeks for training
Australian citizens as some of our clients are government clients
MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
We are proud to:
be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
Australia's leading security services company
The MSS Security Group (MSS) comprising MSS Security, MSS Strategic Medical & Rescue and SDS is unrivalled in its experience, capability and reputation. Operating in every state and territory across all market segments, we proudly count amongst our clients, all levels of government and leading Australian and international blue-chip organisations. We align decades of specialised security experience with continued investments in people, service delivery and innovation to meet the ever – changing environment. For further information about our company, latest news and to find out how we can help you, please refer to our website: www.msssecurity.com.au or contact our National Customer Service centre on 1300 759 807.
Offices: Level 20, 150 George Street Parramatta, PO Box 956, Parramatta, NSW 2150, AU · Level 2, Lobby B, 191 Salmon Street Port Melbourne VIC 3207, Melbourne, VIC 3207, AU · 15 Percy Street, Bellerive, TAS 3207, AU · Ground Floor, 2 Clunies Ross Court, Eight Mile Plains, QLD 4113, AU · 166 Grote St, Adelaide, SA 5000, AU
Australia's leading security services company
The MSS Security Group (MSS) comprising MSS Security, MSS Strategic Medical & Rescue and SDS is unrivalled in its experience, capability and reputation. Operating in every state and territory across all market segments, we proudly count amongst our clients, all levels of government and leading Australian and international blue-chip organisations. We align decades of specialised security experience with continued investments in people, service delivery and innovation to meet the ever – changing environment. For further information about our company, latest news and to find out how we can help you, please refer to our website: www.msssecurity.com.au or contact our National Customer Service centre on 1300 759 807.
Offices: Level 20, 150 George Street Parramatta, PO Box 956, Parramatta, NSW 2150, AU · Level 2, Lobby B, 191 Salmon Street Port Melbourne VIC 3207, Melbourne, VIC 3207, AU · 15 Percy Street, Bellerive, TAS 3207, AU · Ground Floor, 2 Clunies Ross Court, Eight Mile Plains, QLD 4113, AU · 166 Grote St, Adelaide, SA 5000, AU
