Overview The ROI Specialist – Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests* Responsibilities Determines recor…
Skills: Medical Records Management, HIPAA Compliance, Data Entry, Customer Service, Medical Terminology
Site Supervisor, Medical Records, Release of Information
Odessa, Texas, United States · On-site
$52k–$70k/yr
Mid level
Overview The Site Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specific client site. The Site Supervisor will act as the liaison between MRO and Client Management staff to ensure …
Skills: Workflow Management, Quality Assurance, Performance Evaluation, HIPAA Compliance, Medical Records Management
Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Responsibilities Determines records to be rel…
Skills: Data Entry, HIPAA Compliance, Medical Records Management, Customer Service, Verbal Communication
Overview The Quality Analyst provides direct assistance to the ROI Account Manager and is responsible for reviewing, processing, and releasing medical records in a variety of mediums (i.e. mail, fax, email, etc.). The Qu…
Skills: Medical Records Processing, HIPAA Compliance, Customer Service, Time Management, Multitasking
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Philadelphia, Pennsylvania, United States · On-site
$16/hr–$22/hr
Entry level
Overview The ROI Specialist – Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests* This position requires frequent t…
Skills: Data Entry, HIPAA Compliance, Medical Records Management, Customer Service, Verbal Communication
Lower Providence Township, Pennsylvania, United States · Remote Solely
$16/hr–$22/hr
Entry level
Overview The Remote Solutions Admin- STAT is responsible for fielding inbound inquiries regarding release of information (ROI) requests for medical records needed within a 1 hour time frame, while maintaining consistent …
Skills: Customer Service, Data Entry, Problem Solving, Interpersonal Skills, Verbal Communication
Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Responsibilities Determines records to be rel…
Skills: Data Entry, HIPAA Compliance, Medical Records Management, Customer Service, Verbal Communication
Overview The Senior ROI Service Administrator is responsible for fielding inbound inquiries regarding release of information (ROI) requests for patient medical records while maintaining consistent excellent customer serv…
Skills: Customer service, Medical records management, HIPAA compliance, HITECH compliance, Data entry
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$16/hr–$22/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401(k) Plan
Posted 49d ago
Apply by Jun 24
~40 hrs/week
Responsibilities
The specialist manages the release of patient medical records by reviewing requests according to HIPAA guidelines and retrieving data from various sources. They are also responsible for logging requests into the online database and handling customer inquiries via phone or in person.
Requirements
Candidates must have a High School Diploma or GED and at least one year of data entry experience. A valid driver's license is required for travel between facilities, and knowledge of HIPAA or medical terminology is preferred.
Full job description
Overview
The ROI Specialist – Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests*
Responsibilities
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medical record requests into ROI On-Line database.
Scans medical records into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
Qualifications
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED.
Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrated success working in an environment that requires attention to detail.
Proven track record of dependability.
Prior work experience in Release of Information is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
Ability to travel between facilities.
Driver’s License Required.
*This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
Total CompensationBase pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
Salary RangeIt is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
MRO is The Single Source for Smarter Data™—driving a new era of clinical data intelligence where data is connected, structured, and transformed into actionable insights. The result: confident decisions, operational precision, accelerated research, and most importantly, better patient care.
Offices: 1000 Madison Ave., Suite 100, Norristown, PA 19403, US
Accounting of DisclosuresRisk AdjustmentHEDISeCQMRevenue IntegrityRelease of InformationAudit ManagementInteroperabilityAccountable Care Organizations (ACO)Clinics
MRO is The Single Source for Smarter Data™—driving a new era of clinical data intelligence where data is connected, structured, and transformed into actionable insights. The result: confident decisions, operational precision, accelerated research, and most importantly, better patient care.
Offices: 1000 Madison Ave., Suite 100, Norristown, PA 19403, US
Accounting of DisclosuresRisk AdjustmentHEDISeCQMRevenue IntegrityRelease of InformationAudit ManagementInteroperabilityAccountable Care Organizations (ACO)Clinics