Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Responsibilities Determines records to be rel…
Skills: Data Entry, HIPAA Compliance, Medical Records Management, Customer Service, Verbal Communication
Regional Operations Manager, Health Information Management
Saint Paul, Minnesota, United States · Hybrid
$85k–$115k/yr
Senior
Overview The Regional Operations Manager is responsible for overseeing the daily operations of ROI functions across all sites, client communication, project management, strategic planning, budgetary performance, staffing…
Skills: Regional Operations Management, Health Information Management, Project Management, Strategic Planning, Budgetary Performance
Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* This position requires at least 1 year of Epi…
Skills: Epic EMR, HIPAA Compliance, Medical Records Management, Data Entry, Customer Service
Overview The AI Solutions Architect is an experienced, hands-on builder, consultant, and enabler — embedded with MRO’s business units to deliver white-glove AI enablement, bespoke workflow engineering, solution consultin…
Overview This role owns the operational and security backbone of MRO’s AI tooling — the cloud and DevOps foundation that lets AI tools and platforms roll out quickly, securely, and cost-effectively across the organizatio…
Skills: Cloud Operations, DevOps, AI Tool Administration, Security Configuration, Data Analysis
Lower Providence Township, Pennsylvania, United States · Remote OK
$16/hr–$22/hr
Entry level
Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* This position requires at least 1 year of Epi…
Skills: Epic EMR, HIPAA Compliance, Medical Records Management, Data Entry, Customer Service
Overview The ROI Specialist – Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests* Responsibilities Determines recor…
Skills: Medical Records Management, HIPAA Compliance, Data Entry, Customer Service, Medical Terminology
Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* This is an onsite position in Las Vegas, NV R…
Skills: Medical Records Management, HIPAA Compliance, Data Entry, Customer Service, Medical Terminology
Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Responsibilities Determines records to be rel…
Skills: Medical Records Management, HIPAA Compliance, Data Entry, Customer Service, Medical Terminology
Overview The ROI Account Manager is responsible for providing timely management of medical records requests for assigned healthcare facilities while providing world class customer service to customers and clients. The RO…
Skills: Medical Records Management, HIPAA Compliance, Customer Service, EMR Systems, Data Verification
Site Supervisor, Medical Records, Release of Information
Odessa, Texas, United States · On-site
$52k–$70k/yr
Mid level
Overview The Site Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specific client site. The Site Supervisor will act as the liaison between MRO and Client Management staff to ensure …
Skills: Workflow Management, Quality Assurance, Performance Evaluation, HIPAA Compliance, Medical Records Management
Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Responsibilities Determines records to be rel…
Skills: Data Entry, HIPAA Compliance, Medical Records Management, Customer Service, Verbal Communication
Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Responsibilities Determines records to be rel…
Skills: Data Entry, HIPAA Compliance, Medical Records Management, Verbal Communication, Attention To Detail
Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* *The schedule for this position is Tuesday - …
Skills: HIPAA Compliance, Medical Records Management, Data Entry, Customer Service, Medical Terminology
Overview The Quality Analyst provides direct assistance to the ROI Account Manager and is responsible for reviewing, processing, and releasing medical records in a variety of mediums (i.e. mail, fax, email, etc.). The Qu…
Skills: Medical Records Processing, HIPAA Compliance, Customer Service, Time Management, Multitasking
Lower Providence Township, Pennsylvania, United States · Remote Solely
$64k–$86k/yr
Mid level
Overview The Implementation Application Senior Analyst facilitates the effective deployment of Curation technologies with our partners, providing support to internal and external teams in accordance with the evolving req…
Skills: Implementation Support, Data Configuration, Data Migration, Technical Troubleshooting, Technical Documentation
Overview We are seeking an experienced Senior Security Advisor, Identity to join our internal security team and lead our Identity and Access Management program across the enterprise. This is a high-impact, hands-on role …
Skills: Identity And Access Management, Identity Governance And Administration, Privileged Access Management, Okta, Microsoft Entra ID
Philadelphia, Pennsylvania, United States · On-site
$16/hr–$22/hr
Entry level
Overview The ROI Specialist – Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests* Responsibilities Determines recor…
Skills: Data Entry, HIPAA Compliance, Medical Records Management, Customer Service, Verbal Communication
Lower Providence Township, Pennsylvania, United States · Remote Solely
$16/hr–$22/hr
Entry level
Overview The Remote Solutions Admin- STAT is responsible for fielding inbound inquiries regarding release of information (ROI) requests for medical records needed within a 1 hour time frame, while maintaining consistent …
Skills: Customer Service, Data Entry, Problem Solving, Interpersonal Skills, Verbal Communication
Overview The ROI Specialist – Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests* Responsibilities Determines recor…
Skills: Release Of Information, HIPAA Compliance, Data Entry, Medical Records Management, Customer Service
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$19/hr–$21/hr
Full-time
high school
Medical, Dental, Vision, Life Insurance, 401(k) Plan
Posted 2d ago
Apply by Jun 26
~40 hrs/week
Responsibilities
The ROI Specialist manages the release of patient medical records by reviewing requests according to HIPAA guidelines and retrieving data from various sources. They are also responsible for logging requests into the ROI On-Line database and handling customer inquiries via phone or in person.
Requirements
A High School Diploma or GED is required, along with at least one year of data entry experience and proficiency in computer applications. Prior experience in Release of Information, knowledge of medical terminology, and HIPAA regulations are preferred.
Full job description
Overview
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
Responsibilities
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medical record requests into ROI On-Line database.
Scans medical records into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
Qualifications
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
*This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
Total CompensationBase pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
Salary RangeIt is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
MRO is The Single Source for Smarter Data™—driving a new era of clinical data intelligence where data is connected, structured, and transformed into actionable insights. The result: confident decisions, operational precision, accelerated research, and most importantly, better patient care.
Offices: 1000 Madison Ave., Suite 100, Norristown, PA 19403, US
Accounting of DisclosuresRisk AdjustmentHEDISeCQMRevenue IntegrityRelease of InformationAudit ManagementInteroperabilityAccountable Care Organizations (ACO)Clinics
MRO is The Single Source for Smarter Data™—driving a new era of clinical data intelligence where data is connected, structured, and transformed into actionable insights. The result: confident decisions, operational precision, accelerated research, and most importantly, better patient care.
Offices: 1000 Madison Ave., Suite 100, Norristown, PA 19403, US
Accounting of DisclosuresRisk AdjustmentHEDISeCQMRevenue IntegrityRelease of InformationAudit ManagementInteroperabilityAccountable Care Organizations (ACO)Clinics