Edmonton, Alberta, Canada · On-site
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we&rs…
Skills: Customer Service, Multi-tasking, Conflict Resolution, Retail Operations, Sales Transactions
Thunder Bay, Ontario, Canada · On-site
$25/hr–$55/hr
Join the Personal Training team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we&rs…
Skills: Personal Training, Coaching, Client Assessment, Nutrition, Sales
Edmonton, Alberta, Canada · On-site
Join the Facilities team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we’re …
Skills: Cleaning, Facility Maintenance, WHMIS Safety Standards, Workplace Health & Safety, Grounds Maintenance
Windsor, Ontario, Canada · On-site
$58k–$70k/yr
Lead, Inspire, Build and Motivate a high-performance team that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for average, because we&rsquo…
Skills: Scheduling, Class Evaluation, Group Fitness Instruction, Budget Management, Analytics Reporting
Toronto, Ontario, Canada · On-site
$70k–$80k/yr
Join the Finance team and help build a culture that delivers on the promise we make to our members - feel welcome, feel comfortable, feel healthy. MOVATI Athletic is a leading organization in the fitness industry with a…
Skills: Financial Planning & Analysis, Financial Statement Analysis, Budget Development, Financial Forecasting, Variance Analysis
Thunder Bay, Ontario, Canada · On-site
$45k–$55k/yr
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. Acting as a delegate to the Experience Manager, you ar…
Skills: Staff Coaching, Sales Management, Customer Experience, Conflict Resolution, Team Motivation
Edmonton, Alberta, Canada · On-site
$18/hr–$22/hr
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we&rs…
Skills: Sales, Customer Service, Lead Generation, Relationship Building, Account Management
Edmonton, Alberta, Canada · On-site
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we&rs…
Skills: Customer Service, Multi-tasking, Conflict Resolution, Retail Operations, Sales Transactions
Windsor, Ontario, Canada · On-site
$17/hr–$23/hr
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we&rs…
Skills: Customer Service, Conflict Resolution, Retail Operations, Multi-tasking, Administrative Tasks
Ottawa, Ontario, Canada · On-site
$17/hr–$23/hr
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we&rs…
Skills: Customer Service, Multi-tasking, Conflict Resolution, Retail Operations, Sales Transactions
Edmonton, Alberta, Canada · On-site
$32/hr–$63/hr
Join the Personal Training team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we&rs…
Skills: Personal Training, Coaching, Client Progress Tracking, Movement Assessments, Nutrition
Ottawa, Ontario, Canada · On-site
$60k–$80k/yr
Lead, Inspire, Build and Motivate a high-performance team that delivers on the promise we make to our members – feel welcome feel comfortable and feel healthy. We’re not looking for average, because we’…
Skills: Customer Service, Sales, People Management, Team Leadership, Club Operations
Ottawa, Ontario, Canada · On-site
$17/hr–$23/hr
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we&rs…
Skills: Customer Service, Multi-tasking, Conflict Resolution, Retail Operations, Sales Transactions
Toronto, Ontario, Canada · On-site
$47k–$57k/yr
We’re not looking for average, because we’re not your average Club. That’s because Movati’s goal is to be recognized as North America’s premiere affordable luxury fitness brand. The Accounts…
Skills: Accounts Payable, Vendor Management, Invoice Processing, Expense Auditing, Account Reconciliation
Guelph, Ontario, Canada · On-site
$25/hr–$40/hr
Join the Facilities team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we’re …
Skills: HVAC Maintenance, Plumbing, Electrical Systems, BAS, Troubleshooting
Ottawa, Ontario, Canada · On-site
$18/hr–$25/hr
Join the Facilities team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we’re …
Skills: Cleaning, Facility Maintenance, WHMIS Safety Standards, Workplace Health & Safety, Grounds Maintenance
Thunder Bay, Ontario, Canada · On-site
$17/hr–$23/hr
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we&rs…
Skills: Customer service, Multi-tasking, Sales transactions, Conflict resolution, Administrative tasks
Thunder Bay, Ontario, Canada · On-site
$17/hr–$23/hr
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we&rs…
Skills: Customer Service, Conflict Resolution, Retail Operations, Sales Transactions, Administrative Tasks
Mississauga, Ontario, Canada · On-site
$18/hr–$25/hr
Join the Facilities team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we’re …
Skills: Cleaning, Facility Maintenance, WHMIS, Workplace Health & Safety, Grounds Maintenance
Edmonton, Alberta, Canada · On-site
$35/hr–$70/hr
Join the Group Fitness team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy. We’re not looking for just average because we’…
Skills: Fitness Instruction, Coaching, Motivation, Class Management, Relationship Building
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The Member Experience Associate is responsible for delivering outstanding customer service and managing member concerns to improve the overall club experience. Key duties include handling retail sales, performing administrative tasks, and maintaining club cleanliness.
Candidates should ideally have a high school diploma and at least one year of customer service experience in retail, hospitality, or fitness. Current CPR and First Aid certifications are mandatory requirements for employment.
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.
We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you!
In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors.
We’ve got so much more we want to tell you, so here it goes:
Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:
The compensation will be determined based on experience, skills set, education and training, and other organizational needs.
We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment.
Since 1997, we’ve built the foundation of Movati Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at Movati is to help you feel welcome, feel comfortable, and feel healthy.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.
Click that button and apply now!
Join The Movement!
At MOVATI Athletic, we redefine what it means to move, feel, and live well. We promise to deliver an exceptional fitness experience for our members, where everyone who walks through our doors feels welcome, feels comfortable, and feels healthy. Who We Are Founded in 1997, MOVATI Athletic has grown to 18 clubs across Ontario and Alberta, and we’re just getting started. As one of Canada’s leading premium fitness brands, we blend luxury, performance, and community to deliver an experience that goes beyond the gym. Our People With over 2,000 passionate team members, our people are what make MOVATI come alive. From our expert trainers and energetic instructors to our welcoming front desk and café teams, every role plays a part in creating the vibrant, inclusive atmosphere our members love. We don’t just work here, we live and breathe wellness. Join The Movement Enjoy premium perks, complimentary membership access, and continuous learning opportunities that fuel both your personal and professional growth. At MOVATI, you’re not just building a career, you’re shaping the future of fitness.
Offices: 295 The West Mall, Suite 410, Toronto, Ontario M9C 4Z4, CA
Join The Movement!
At MOVATI Athletic, we redefine what it means to move, feel, and live well. We promise to deliver an exceptional fitness experience for our members, where everyone who walks through our doors feels welcome, feels comfortable, and feels healthy. Who We Are Founded in 1997, MOVATI Athletic has grown to 18 clubs across Ontario and Alberta, and we’re just getting started. As one of Canada’s leading premium fitness brands, we blend luxury, performance, and community to deliver an experience that goes beyond the gym. Our People With over 2,000 passionate team members, our people are what make MOVATI come alive. From our expert trainers and energetic instructors to our welcoming front desk and café teams, every role plays a part in creating the vibrant, inclusive atmosphere our members love. We don’t just work here, we live and breathe wellness. Join The Movement Enjoy premium perks, complimentary membership access, and continuous learning opportunities that fuel both your personal and professional growth. At MOVATI, you’re not just building a career, you’re shaping the future of fitness.
Offices: 295 The West Mall, Suite 410, Toronto, Ontario M9C 4Z4, CA
