Your Moneris Career - The Opportunity As the Director, Product - Value Add Services (VAS), within the Small to Medium Business (SMB) portfolio, you will lead a team of Product Managers responsible for the end-to-end life…
Your Moneris Career – The Opportunity The API Architect is responsible for the technical design and overall architecture of the Moneris API platform. In concert with site reliability engineering, owns the technical imple…
Skills: API Architecture, Software Engineering, Cloud Computing, Azure, NoSQL
Représentant(e) bilingue du service à la clientèle - Technique
Montreal, Quebec, Canada · Hybrid
$36k–$45k/yr
Entry level
L'opportunité - Votre carrière à Moneris En tant que membre de l’équipe technique Expérience client (CEx), vous soutiendrez les commerçants de Moneris en offrant un service de qualité et un soutien technique détaillé pou…
Bilingual Customer Service Representative - Technical
Sackville, New Brunswick, Canada · Hybrid
$36k–$45k/yr
Entry level
Your Moneris Career - The Opportunity As part of the technical Customer Experience (CEx) team, you will provide Customer Service Excellence to Moneris merchants and provide detailed technical POS troubleshooting and supp…
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Your Moneris Career - The Opportunity As the Product Strategy Manager, you will use research, analysis, and industry insights to support the growth and evolution of Moneris' Distribution Partnerships portfolio. You will …
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L'opportunité - Votre carrière à Moneris Vous serez responsable de l’entretien et des opérations des installations, en supervisant le travail du personnel d’entretien, des fournisseurs de services de conciergerie et des …
Skills: Facility Maintenance, Building Operations, Preventative Maintenance, Vendor Management, Occupational Health and Safety
Your Moneris Career - The Opportunity The Analyst II supports project intake and PMO governance while leading change management and learning activities that drive accurate, compliant project data and time reporting. Loca…
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Systems Administrator III (Linux) Your Moneris Career – The Opportunity As a Systems Administrator III (Linux), you will engineer, automate, secure, and continuously improve the enterprise Red Hat Enterprise Linux (RHEL)…
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L'opportunité - Votre carrière à Moneris Un véhicule d'entreprise sera fourni aux techniciens sur site de Moneris pour qu'ils puissent effectuer leurs tâches. En tant que technicien(ne) des services sur site chez Moneris…
L'opportunité - Votre carrière à Moneris Un véhicule d'entreprise sera fourni aux techniciens sur site de Moneris pour qu'ils puissent effectuer leurs tâches. En tant que technicien(ne) des services sur site chez Moneris…
Your Moneris Career - The Opportunity As a Product Manager within the Small to Medium Business (SMB) portfolio, you will be accountable for the product lifecycle management of Accounting & Integrations solutions within t…
Représentant(e) bilingue du service à la clientèle (Restaurant) / Bilingual Customer Service Representative (Restaurant)
Lower Sackville, Nova Scotia, Canada · Hybrid
$44k–$60k/yr
Mid level
L'opportunité - Votre carrière à Moneris Vous serez responsable d'offrir l'excellence du service à la clientèle aux commerçants du segment de la restauration de Moneris et de fournir un dépannage et un soutien technique …
Your Moneris Career - The Opportunity You will design, develop, maintain, and support reporting and analytical solutions that influence decision-making and business performance. In this role, you will leverage modern dat…
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Senior Frontend Developer Your Moneris Career – The Opportunity As a Senior Frontend Developer, you will play a critical role in designing, building, and delivering modern digital experiences that support Moneris' next g…
Your Moneris Career - The Opportunity Senior Systems Administrator Join Moneris as a Senior Systems Administrator focused on Windows Infrastructure, where you will lead the administration, modernization, and evolution of…
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Your Moneris Career – The Opportunity As the Senior Manager, Data Engineering, you will lead the data engineering function responsible for delivering reliable, scalable, and secure data platforms that power Moneris' busi…
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Your Moneris Career - The Opportunity The Product Marketing Specialist will support the development and execution of go-to-market strategies for Moneris' product portfolio. As part of the Product Marketing team, this rol…
Your Moneris Career - The Opportunity We are looking for a Senior Product Manager to join our Payment Platforms team and lead the development and evolution of Authorization products, including the Payment Host and Encryp…
Représentant(e) du centre de services II / Service Desk Representative II
Montreal, Quebec, Canada · Hybrid
$40k–$47k/yr
Mid level
L'opportunité - Votre carrière à Moneris En tant que représentant(e) au centre de service, vous serez le point de contact initial de nos clients internes et externes. Vous serez responsable de traiter toutes les demandes…
Skills: Customer Service, Ticket Management, Technical Troubleshooting, English Fluency, French Fluency
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Full-time
bachelor degree, postgraduate degree
Performance-based bonuses, Flexible benefits, Health spending account, Personal spending account, Retirement planning support, Profit-sharing programs
Posted 1d ago
~40 hrs/week
Responsibilities
Define and execute the portfolio strategy for value-added services while leading a team of product managers through the full product lifecycle. Collaborate with cross-functional teams including marketing, sales, and technology to drive product performance, profitability, and customer satisfaction.
Requirements
Requires a bachelor's degree with at least 7 years of product management experience and 5 years of people leadership. Candidates must possess expertise in strategic planning, Agile methodologies, and cross-functional stakeholder management.
Full job description
Your Moneris Career - The Opportunity
As the Director, Product - Value Add Services (VAS), within the Small to Medium Business (SMB) portfolio, you will lead a team of Product Managers responsible for the end-to-end lifecycle management of products and solutions across the portfolio.
You will collaborate with cross-functional teams to shape how Moneris serves current and future merchants and partners while strengthening our competitive position in the evolving payments industry. This role requires a combination of strategic product leadership, technical expertise, and market-focused product management experience.
Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.
Reporting Relationship: You will report to the Vice President, Product - Small to Medium Business (SMB).
Posting Type: Replacement.
Your Moneris Career - What you'll do
Define and execute portfolio strategy across products and markets, ensuring a clear and actionable product roadmap aligned to business objectives.
Lead the product lifecycle for new and existing products, from ideation and development through launch and ongoing optimization.
Oversee product packaging, pricing, positioning, and go-to-market support to expand market reach and adoption.
Lead and develop a team of Product Managers and support cross-functional delivery teams in achieving portfolio objectives.
Partner with Product, Marketing, Sales, Technology, Compliance, and Legal teams to deliver portfolio initiatives and business outcomes.
Measure product performance, customer experience, and customer satisfaction, while managing scope, timelines, costs, and issue resolution for product initiatives.
Own portfolio performance, including product profitability (P&L) and achievement of portfolio OKRs.
Develop and manage annual departmental business plans that support short-, mid- and long-term organizational goals.
Your Moneris Career - What you bring
Required skills and experience
Bachelor's degree or equivalent work experience.
Minimum 7 years of product management experience.
Minimum 5 years of people leadership experience leading and developing teams.
Knowledge of Agile methodologies and product development practices.
Expertise in strategic planning, project management, portfolio management, change management, governance, and compliance.
Experience presenting business and technical recommendations to senior leaders and gaining alignment on strategic investments and priorities.
Experience applying product management frameworks, tools, processes, and techniques across multiple products or portfolios.
Experience with project delivery processes, Scrum frameworks, budget management, financial analysis, stakeholder management, and negotiation.
Experience that would set you apart
Master's degree.
Experience with payment systems and merchant acquiring.
Your Moneris Career - What you get
At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.
Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.
Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers
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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.
Canada's top payment solutions provider, empowering businesses with innovative mobile, online & in-store solutions.
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2000
Headquarters
Toronto, Ontario
LinkedIn followers
42,691
We’re the original Canadian fintech. Powering businesses—from the smallest micro-merchant to large enterprises—with the commerce solutions, expert knowledge and local support they need to reach their full potential. That’s why we exist. For 25 years and counting, we’re proud to be the partner Canadians rely on to kickstart their dreams online, expand to a brick-and-mortar space or find new ways to connect with customers in their community and beyond.
Discover exciting career opportunities at moneris.com/careers.
Offices: 3300 Bloor Street West, West Tower, Toronto, Ontario M8X 2X2, CA
payment processinggift cardsloyalty cardsecommercepos solutionsretail point of salerestaurant point of salepoint of salecredit card payment processingand debit card payment processing
Canada's top payment solutions provider, empowering businesses with innovative mobile, online & in-store solutions.
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2000
Headquarters
Toronto, Ontario
LinkedIn followers
42,691
We’re the original Canadian fintech. Powering businesses—from the smallest micro-merchant to large enterprises—with the commerce solutions, expert knowledge and local support they need to reach their full potential. That’s why we exist. For 25 years and counting, we’re proud to be the partner Canadians rely on to kickstart their dreams online, expand to a brick-and-mortar space or find new ways to connect with customers in their community and beyond.
Discover exciting career opportunities at moneris.com/careers.
Offices: 3300 Bloor Street West, West Tower, Toronto, Ontario M8X 2X2, CA
payment processinggift cardsloyalty cardsecommercepos solutionsretail point of salerestaurant point of salepoint of salecredit card payment processingand debit card payment processing