United States · Remote Solely
Are you passionate about helping others? If so, we want you on our team! Private Credit is looking for team members who will provide exceptional service and support to our customers. Fully remote position Interviews will…
Skills: Collections, Customer Service, Skip Tracing, Negotiation, Problem Solving
Chesterfield, Missouri, United States · Hybrid
MOHELA has an amazing opportunity available to the right candidate to help lead and guide our strategic plan as our next Chief Operating Officer, Federal Servicing. This is an opportunity to join our senior leadership te…
Skills: Strategic planning, Operational management, Financial performance, Change management, Employee engagement
Chesterfield, Missouri, United States · Hybrid
This position is focused on regulatory and compliance matters, in support of MOHELA and its affiliates. In particular, the role involves providing guidance on: Federal, state, and local consumer protection laws and regul…
Skills: Regulatory Compliance, Consumer Protection Law, Legal Counsel, Privacy Law, Risk Mitigation
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The Private Credit Collector is responsible for performing collection activities to recover losses from assigned accounts by communicating with debtors. They also perform skip tracing, ensure regulatory compliance, and establish payment arrangements to resolve delinquent debt.
Candidates must have a High School Diploma or GED and at least one year of experience in customer service, call centers, sales, or collections. Applicants must also possess reliable high-speed internet and the ability to work flexible hours in the Eastern Time Zone.
Are you passionate about helping others? If so, we want you on our team!
Private Credit is looking for team members who will provide exceptional service and support to our customers.
WHAT YOU’LL DO:
As a Private Credit Collector, you’ll primarily be responsible for performing collection activities in an effort to recover losses from assigned accounts. Collectors locate and communicate with debtors via telephone and written notices in order to obtain repayment in full or to establish acceptable payment arrangements. Additionally, collectors resolve issues of a non-routine nature as necessary as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations.
Essential Job Functions:
POSITION DETAILS:
OFFICE AND TECHNOLOGY REQUIREMENTS:
MOHELA will provide all hardware and software. Qualified candidates must secure the following to successfully execute job responsibilities:
MINIMUM REQUIREMENTS:
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PREFERRED QUALIFICATIONS:
We’ve supported your education and are your next step to a rewarding career.
MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. MOHELA is here to assist you! Headquartered in St. Louis, Missouri, with an operating center in Columbia, Missouri, and office in Washington, DC, our prime focus is student loan servicing. Our expert and tenured staff of over 2,000 employees: •Are well-trained to understand Federal Policy and Regulations, •Are skilled in offering excellent customer service, and •Offer a personalized interaction to meet the unique needs of each student borrower we service. As a nationally-recognized leader in student loan servicing and higher education financing, we provide informative and responsive interactions to each call and encounter to ensure each borrower has a positive experience.
Offices: 633 Spirit Drive, Chesterfield, MO 63005, US · Columbia, Missouri (MO), US
We’ve supported your education and are your next step to a rewarding career.
MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. MOHELA is here to assist you! Headquartered in St. Louis, Missouri, with an operating center in Columbia, Missouri, and office in Washington, DC, our prime focus is student loan servicing. Our expert and tenured staff of over 2,000 employees: •Are well-trained to understand Federal Policy and Regulations, •Are skilled in offering excellent customer service, and •Offer a personalized interaction to meet the unique needs of each student borrower we service. As a nationally-recognized leader in student loan servicing and higher education financing, we provide informative and responsive interactions to each call and encounter to ensure each borrower has a positive experience.
Offices: 633 Spirit Drive, Chesterfield, MO 63005, US · Columbia, Missouri (MO), US
