Municipality of Chalandri, Attica, Greece · On-site
$1k–$2k/mo
modulus S.A. is an innovative telecommunications company headquartered in Athens, Greece, delivering next-generation VoIP telephony services to clients across domestic and international markets since 2012. As one of Gree…
Skills: VoIP, IP Telephony, PBX, Contact Center, REST APIs
Municipality of Chalandri, Attica, Greece · On-site
$2k–$2k/mo
modulus S.A. is an innovative telecommunications company headquartered in Athens, Greece, delivering next-generation VoIP telephony services to clients across domestic and international markets since 2012. As one of Gree…
Skills: Python, PHP, REST APIs, MySQL, Git
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The Communication Solutions Engineer will design and implement innovative communication solutions by acting as a technical bridge between the company, partners, and customers. They will contribute to integration projects involving CRM, ERP, and AI platforms while developing new services and Proof of Concepts.
Candidates must have at least 2 years of experience in VoIP, IP Telephony, or communication platforms and hands-on experience with REST APIs and SIP. Strong analytical skills and the ability to create technical documentation and integration guidelines are essential for this role.
modulus S.A. is an innovative telecommunications company headquartered in Athens, Greece, delivering next-generation VoIP telephony services to clients across domestic and international markets since 2012. As one of Greece’s leading VoIP providers, modulus enables business across industries to transition to modern, cost-effective communication solutions that support remote work and digital agility.
Our services are trusted by businesses, software vendors, and system integrators, while our focus is on continuously developing solutions that combine Voice, Messaging, APIs, and emerging AI technologies. We aim to build flexible and scalable communication solutions that enable seamless integration, enhance customer experience, and support the evolving needs of modern businesses.
As part of this growth journey, we are looking for a Communication Solutions Engineer to join our team and contribute to the design, implementation, and delivery of innovative communication solutions.
In this role, you will act as the technical bridge between modulus, our partners, and customers, supporting the design and implementation of communication solutions powered by our telecommunications services. You will contribute to integration projects involving CRM, ERP, Help Desk, AI platforms, and other business applications, ensuring seamless connectivity and effective solutions tailored to customer needs.
You will collaborate closely with software vendors, system integrators, and AI partners to develop new services, explore innovative use cases, and deliver Proof of Concepts that contribute to the continuous evolution of our communication ecosystem.
Design communication solutions leveraging Voice, Messaging, and Hosted vPBX services.
Analyze customer and partner requirements to identify effective technical solutions.
Create API specifications, integration documentation, and technical guidelines.
Support technical integration projects, deployments, and pilot implementations.
Collaborate with CRM, ERP, and Help Desk vendors to enable seamless integrations.
Support the technical onboarding process of new partners.
Collaborate with AI vendors to integrate new capabilities and enhance the company’s communication services.
Contribute to the design of new communication services, solutions, and innovative use cases.
A competitive gross monthly salary ranging from 1,400€ to 1,850€, depending on experience and qualifications.
Private health and medical insurance coverage plan for you and your family.
Meal vouchers via Up Hellas EAT e-card.
Monthly pass for free transportation via OASA.
Access to an online self-improvement and mental health platform.
Opportunities for career growth and continuous training.
A collaborative team environment with modern office amenities.
Continuous technological development opportunities and the ability to take ownership and initiative.
The opportunity to contribute to the development of a modern telecommunications product.
At least 2 years of experience in VoIP, IP Telephony, PBX, Contact Center, or Communication Platforms.
Hands-on experience designing and implementing technical integrations using REST APIs, SIP, Webhooks, or similar technologies.
Experience integrating communication solutions with CRM, ERP, Help Desk, or other business applications.
Experience collaborating with customers, software vendors, system integrators, and technology partners to design and deliver technical solutions.
Ability to analyze business and technical requirements and translate them into scalable communication solutions.
Experience creating technical documentation, API specifications, and integration guidelines.
Strong problem-solving skills, with a customer-oriented mindset and attention to detail.
Experience with CRM, Help Desk, ERP, or other business application integrations.
Experience with CPaaS or Programmable Communications platforms.
Familiarity with AI and Voice AI platforms and their applications in communication solutions.
Basic understanding of cloud services and modern web technologies.
Your Voice, Our Connection.
modulus is a trusted telecom provider enabling businesses to build seamless, carrier-grade communication on top of continuously evolving, cloud-native infrastructure. Headquartered in Greece, we deliver next-generation VoIP and cloud communication solutions for organizations of all sizes. As a market leader in Greece, modulus has helped many businesses drive their evolution, supporting their evolving communication needs at every stage of their growth. Our Offerings: • VoIP Telephony: Superior call quality, cost efficiency, and flexible communication solutions tailored to your business needs. • VoIP Integration: Seamless integration with popular third-party services, enhancing your existing systems with advanced telephony features. • vPBX - Cloud Phone System: Our feature-rich, subscription-based virtual phone system eliminates the need for on-premises infrastructure, supporting a work-from-anywhere reality. • PBX Systems: Advanced and customizable telephony system solutions, through our partnerships and tech-excellence. • modulus Messaging Platform (mMP): Enhance your customer engagement with our robust platform for SMS and Viber messaging, integrating effortlessly with popular CRMs and e-commerce platforms. • Wholesale Voice & SMS Termination: Comprehensive voice termination services ensuring global connectivity and exceptional call quality. For more information visit: https://www.modulus.gr/en/ 🔗 Your Voice. Our Connection. The enterprise has been co-financed by the Action of the Competitiveness Program (ESPA 2021-2027) “Extroversion of SMEs”. The Action aims to strengthen and support the export orientation of small and medium-sized enterprises and concerns the support of investment projects that focus on the utilization and development of modern technologies, as well as the upgrade of produced products and provided services.
Offices: 311, Mesogeion Ave, Chalandri, Attica 15231, GR
Your Voice, Our Connection.
modulus is a trusted telecom provider enabling businesses to build seamless, carrier-grade communication on top of continuously evolving, cloud-native infrastructure. Headquartered in Greece, we deliver next-generation VoIP and cloud communication solutions for organizations of all sizes. As a market leader in Greece, modulus has helped many businesses drive their evolution, supporting their evolving communication needs at every stage of their growth. Our Offerings: • VoIP Telephony: Superior call quality, cost efficiency, and flexible communication solutions tailored to your business needs. • VoIP Integration: Seamless integration with popular third-party services, enhancing your existing systems with advanced telephony features. • vPBX - Cloud Phone System: Our feature-rich, subscription-based virtual phone system eliminates the need for on-premises infrastructure, supporting a work-from-anywhere reality. • PBX Systems: Advanced and customizable telephony system solutions, through our partnerships and tech-excellence. • modulus Messaging Platform (mMP): Enhance your customer engagement with our robust platform for SMS and Viber messaging, integrating effortlessly with popular CRMs and e-commerce platforms. • Wholesale Voice & SMS Termination: Comprehensive voice termination services ensuring global connectivity and exceptional call quality. For more information visit: https://www.modulus.gr/en/ 🔗 Your Voice. Our Connection. The enterprise has been co-financed by the Action of the Competitiveness Program (ESPA 2021-2027) “Extroversion of SMEs”. The Action aims to strengthen and support the export orientation of small and medium-sized enterprises and concerns the support of investment projects that focus on the utilization and development of modern technologies, as well as the upgrade of produced products and provided services.
Offices: 311, Mesogeion Ave, Chalandri, Attica 15231, GR
