Wellington, Wellington, New Zealand · On-site
$51k–$56k/yr
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anan…
Skills: People management, Customer service, Team leadership, Communication, Conflict resolution
Dubai, Dubai, United Arab Emirates · On-site
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Livingstone, Southern Province, Zambia · On-site
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Dubai, Dubai, United Arab Emirates · On-site
Job Location: Oaks Ibn Battuta Gate Hotel Dubai At Oaks, we’ve got over 55 destinations across Australia, New Zealand, Asia and beyond — and we’re always ready to be explored, experienced, or turned into something unexpe…
Skills: Teppanyaki cooking, Showmanship, Guest engagement, Knife skills, Food safety
Johannesburg, Gauteng, South Africa · On-site
Job Location: NH Johannesburg Sandton NH Hotels & Resorts is a globally recognised hospitality brand built on three pillars: value for money, prime locations, and service with a human touch. With a strong presence in Eur…
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Dubai, Dubai, United Arab Emirates · On-site
Job Location: Anantara The Palm Dubai Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word mea…
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Maldives · On-site
Job Location: NH Collection Reethi Beach Resort Maldives NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond.…
Skills: Kitchen Management, Food Preparation, Menu Development, Food Safety, Inventory Management
Maldives · On-site
Job Location: NH Collection Maldives Havodda Resort NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thou…
Skills: Guest Service, Food And Beverage Service, Point Of Sale Equipment, Menu Knowledge, Safety Compliance
Bangkok, Thailand · On-site
Job Location: THE PIZZA-BANGBON Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a w…
Skills: Food preparation, Cooking, Kitchen safety, Food hygiene, Equipment maintenance
Dubai, Dubai, United Arab Emirates · On-site
Job Location: Anantara Downtown Dubai Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘w…
Skills: Kitchen equipment maintenance, Laundry equipment maintenance, Refrigeration repair, HVAC maintenance, Boiler maintenance
Maldives · On-site
Job Location: NH Collection Maldives Havodda Resort NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thou…
Skills: Housekeeping, Cleaning, Inventory Management, Health And Safety, Guest Service
Doha, Qatar · On-site
Job Location: Banana Island Resort Doha By Anantara Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit w…
Skills: Equipment Inspection, Preventive Maintenance, Ropes Course Maintenance, Zip Line Maintenance, Safety Compliance
Hithadhoo, Addu Atoll, Maldives · On-site
Job Location: Anantara Dhigu Maldives Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word mea…
Skills: Arabic Cuisine, Menu Development, Food Safety, Sanitation Practices, Kitchen Management
Bangkok, Thailand · On-site
Job Location: THE PIZZA-CENTRAL RAMA 3 Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio sp…
Skills: Food preparation, Cooking, Kitchen safety, Food hygiene, Equipment maintenance
Bangkok, Thailand · On-site
Job Location: THE PIZZA-KASET Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wid…
Skills: Food preparation, Cooking, Kitchen safety, Food hygiene, Equipment maintenance
Pattaya City, Thailand · On-site
Job Location: BURGER KING-PATTAYA WALKING STREET Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our po…
Skills: Customer Service, Communication, Sales, Food Safety, Hygiene Standards
Maldives · On-site
Job Location: NH Collection Maldives Havodda Resort NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thou…
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Pamekasan, East Java, Indonesia · On-site
Job Location: Minor Vacation Club at Avani Seminyak Bali At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around…
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Bangkok, Thailand · On-site
Job Location: THE PIZZA-CENTRAL RAMA 3 Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio sp…
Skills: Customer Service, Communication, Sales Support, Food Safety, Hygiene Standards
Pattaya City, Thailand · On-site
Job Location: THE PIZZA-CENTRAL PATTAYA Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio s…
Skills: Cash handling, Customer service, Point of sale operations, Basic mathematics, Communication
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The Front Office Manager is responsible for leading the front office team to deliver exceptional guest experiences and maintaining high operational standards. Key duties include managing team rosters, resolving guest complaints, and supporting the Hotel Manager with recruitment.
Candidates must have a minimum of 3 years of experience at a supervisor level within a hotel or resort environment. Strong leadership, communication, and customer service skills are essential for this role.
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Oaks Wellington Hotel are looking for an experienced, professional and enthusiastic Front Office Manager(Hotel) to lead the Front Office team on a full-time basis.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.
Expected minimum hours: 30 hours per week
Location: 89 Courtenay Place, Te Aro, Wellington 6011, New Zealand
Hourly range: $33 - $36 NZD per hour. (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.
Annual salary approximate: $51,480 - $56,160 (excluding contributions to KiwiSaver).
Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)
Schedule 1 - Specific Terms and Conditions
Job Title: Front Office Manager (Hotel)
Job Level: Section Head
Employment Status: Full Time - Permanent
Commencement Date: To be confirmed
Reporting to: General Manager
Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand - Leave and holidays | Employment New Zealand and Holidays Act 2003.
Period of Notice: Four weeks
General Terms and Conditions
1. Work Eligibility Employment begins on the commencement date and continues until terminated under the Letter of Offer Legal work eligibility in New Zealand is required at all times.
2. Remuneration & Deductions Pay and benefits are as outlined in Schedule 1. Reasonable work-related expenses are reimbursed. The company may deduct amounts owed from your pay following consultation. KiwiSaver contributions comply with legal requirements.
3. Suspension & Termination The company may suspend you (paid or unpaid) for investigations or terminate employment per notice in Schedule 1. Immediate termination applies for serious misconduct or other specified reasons. Garden leave may apply during the notice period.
4. Redundancy No redundancy compensation is provided, but notice or payment in lieu is given. Offers of similar employment may exclude redundancy provisions.
5. Confidentiality & Intellectual Property Confidential information and intellectual property created during employment belong to the company. Disclosure or use outside duties requires written consent.
6. Conflict of Interest Secondary employment and potential conflicts of interest must be disclosed and approved.
7. Health & Safety Compliance with health and safety laws, policies, and personal fitness for work is mandatory.
8. Policies & Disputes You must adhere to company policies. Employment issues are resolved per Employment New Zealand framework.
9. All other standard terms and conditions
10. Where terms within your employment contract are silent, your employment with Minor Hotels Australasia will be governed by all applicable New Zealand legislation.
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners. Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys. #MinorHotels
Offices: 88 The PARQ Building, 12th Fl. Ratchadaphisek Road, Bangkok, Klongtoey 10110, TH
Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners. Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys. #MinorHotels
Offices: 88 The PARQ Building, 12th Fl. Ratchadaphisek Road, Bangkok, Klongtoey 10110, TH
