Gurugram, Haryana, India · On-site
Founded in 1991, Mindray is one of the leading global providers of medical devices and solutions. Firmly committed to our mission of “advance medical technologies to make healthcare more accessible”, we are dedicated to …
Skills: Service Operations Management, Logistics Coordination, Spare Parts Management, Invoicing, Warranty Management
Seoul, South Korea · On-site
Responsibilities • Drive the sales of Mindray's innovative IVD product portfolio, focusing on key laboratory and healthcare institution customers. • Develop and execute strategic account plans to achieve or exceed sales …
Skills: Sales Strategy, Account Management, Negotiation, Interpersonal Communication, Market Analysis
Kazakhstan · On-site
Job summary: Product specialist will be fully in charge of biochemistry and immunology product lines promotion and sales support in Central Asia region. Responsibilities: 1. Provide technical support and training to Cent…
Skills: IVD Product Knowledge, Technical Support, Sales Support, Market Analysis, KOL Management
Casablanca, Casablanca-Settat, Morocco · On-site
Responsibilities Sales assignments Define and implement sales and marketing strategies for hospitals and clinics. Achieve the assigned sales targets for the Ultrasound/XRay product line within their responsible scope or …
Skills: Sales Strategy, Medical Imaging, Ultrasound, X-Ray, Project Management
Algeria · On-site
Responsibilities: 1. Use service insight to identify customer training and instrument service needs. Develop and provide customers with product training and technical support to improve the utilization and satisfaction o…
Skills: Troubleshooting, Repair, Calibration, Technical Training, Customer Service
Bogota, RAP (Especial) Central, Colombia · On-site
Marketing & Product Research Execute strictly the product line marketing work plan. Analyze the product marketing rang and predict the sales outlook, follow up the competitor's program, follow and predict the customer ne…
Skills: Product Marketing, Market Research, Competitor Analysis, Sales Forecasting, Product Definition
Dammam, Eastern Province, Saudi Arabia · On-site
Job title: Key Account Manager IVD Location: Dammam What you will be responsible for: Drive business growth by achieving breakthroughs with key accounts and building long-term, stable partnerships with an annually update…
Skills: Key Account Management, IVD Sales, Relationship Building, KOL Engagement, Market Analysis
Spain · Remote OK
Channel Sales, PMLS - South Spain – Patient Monitoring & Life Support (1 year contract) Location: Castilla La Mancha, Spain | Extremadura, Spain | Andalucia, Spain |Canarias, Spain | Ceuta, Spain | Melilla, Spain | Murci…
Skills: Channel Sales, Distributor Management, Medical Capital Equipment Sales, Negotiation, Business Development
Romania · On-site
Key Account Sales Manager, IVD, Romania Location: Bukarest, Romania | Cluj – Napoca, Romania Field-based, frequent travel across Romania Salary: Highly Competitive + Fast-Track Career Growth Reporting to: Sales & Marketi…
Skills: Key Account Management, Indirect Sales, Channel Management, Distributor Partnership Management, Market Strategy
France · On-site
Senior HR Generalist – France (Créteil) Location: Créteil, France Drive HR Activities for France in a Global Organisation We are seeking an experienced and autonomous HR professional to become the primary HR contact for …
Skills: French Employment Law, Employee Relations, Payroll Administration, Social Relations, CSE Coordination
Ciudad de México, Mexico · On-site
1. Use clinical insight to locate customer training and application service requirements. Develop and deliver product application training and support to customers with the target of increasing customer usage rate and sa…
Skills: Clinical Application Support, IVD Product Training, Customer Management, Distributor Management, Troubleshooting
Special capital Region of Jakarta, Java, Indonesia · On-site
Requirements: Diploma Degree or above, majoring in Biomedical Engineering or other related field. At least 5 years of experience as Clinical Application Specialist (handling Laboratory equipment, preferably Hematology). …
Skills: Clinical Application Support, Hematology, IVD Product Knowledge, Technical Support, SAP Operation
Germany · On-site
Customer Service Adviser (f/m/d) Location: Darmstadt, Deutschland Positionsübersicht Ziel der Position ist die effiziente Bearbeitung von Aufträgen sowie die Pflege korrekter Daten in verschiedenen Managementsystemen. Da…
Skills: Order Processing, Customer Communication, CRM Systems, MS Office, Billing Forecasting
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The Assistant Manager is responsible for managing end-to-end service coordination, including invoicing, spare parts logistics, and field support. They also oversee warranty claims, contract renewals, and the preparation of operational reports.
The candidate must hold a graduate degree in any discipline. A minimum of 8-10 years of relevant experience is required, with preference given to those with a background in the medical industry.
Founded in 1991, Mindray is one of the leading global providers of medical devices and solutions. Firmly committed to our mission of “advance medical technologies to make healthcare more accessible”, we are dedicated to innovation in the fields of Patient Monitoring & Life Support, In-Vitro Diagnostics, and Medical Imaging System.
Headquartered in Shenzhen, China, Mindray possesses a sound global R&D, marketing and service network with subsidiaries and branch offices in 32 countries in North and Latin America, Europe, Africa and Asia-Pacific, as well as 31 branch offices in China.
Inspired by the needs of our customers, we adopt advanced technologies and transform them into accessible innovation, bringing healthcare within reach. While improving the quality of care, we help reducing its cost, making it more accessible to a larger part of humanity. Today, Mindray’s products and services can be found in healthcare facilities in over 190 countries and regions. In China, Mindray’s products and solutions can be found in nearly 110,000 medical institutions and 99% of Class A tertiary hospitals.
Position: Assistant Manager- Service Coordination
Department: Operation Business Support
Work Location: Gurgaon
Responsible Territory: India North
Functionally Report to: Manager-Service Operation
Location: India
Job Summary :
The Assistant Manager – Service Coordination is responsible for managing end-to-end service coordination activities, ensuring seamless execution of service operations, timely closure of service requests, and effective collaboration across service, logistics, finance and warehouse team.
Responsibilities :
1) Service Operations Management
2) Spare Parts & Logistics Coordination
3)Engineer & Field Support Coordination
4) Engineer & Channel Management
5) Warranty, Contracts & Compliance
6) Reporting & MIS
Knowledge and Education Requirements
Graduate from any discipline.
Experience – 8-10 Years in the relevant field.
Medical Industry will be preferred.
A leading global provider of medical devices and solutions
Founded in 1991, Mindray is one of the leading global providers of medical devices and solutions. Firmly committed to our mission of “advance medical technologies to make healthcare more accessible”, we are dedicated to innovation in the fields of Patient Monitoring & Life Support, In-Vitro Diagnostics, and Medical Imaging System. Mindray possesses a sound global R&D, marketing and service network. Inspired by the needs of our customers, we adopt advanced technologies and transform them into accessible innovation, bringing healthcare within reach. While improving the quality of care, we help reduce its cost, making it more accessible to a larger part of humanity. Today, Mindray’s products and services can be found in healthcare facilities in over 190 countries and regions.
Offices: Mindray Building, Keji 12th Road South, High-tech Industrial Park, Nanshan, Shenzhen 518057,P.R. China, Shenzhen, GuangDong 518057, CN
A leading global provider of medical devices and solutions
Founded in 1991, Mindray is one of the leading global providers of medical devices and solutions. Firmly committed to our mission of “advance medical technologies to make healthcare more accessible”, we are dedicated to innovation in the fields of Patient Monitoring & Life Support, In-Vitro Diagnostics, and Medical Imaging System. Mindray possesses a sound global R&D, marketing and service network. Inspired by the needs of our customers, we adopt advanced technologies and transform them into accessible innovation, bringing healthcare within reach. While improving the quality of care, we help reduce its cost, making it more accessible to a larger part of humanity. Today, Mindray’s products and services can be found in healthcare facilities in over 190 countries and regions.
Offices: Mindray Building, Keji 12th Road South, High-tech Industrial Park, Nanshan, Shenzhen 518057,P.R. China, Shenzhen, GuangDong 518057, CN
