Proporcionar servicio de campo que incluye instalación, solución de problemas, etc., según lo solicite el cliente. Brindar soporte técnico al canal de servicio, como solución de problemas, etc., según lo asignado. Propor…
Skills: Field Service, Technical Support, Troubleshooting, Customer Relationship Management, Technical Training
FUNCTIONS AND RESPONSIBILITIES Macro Process Sub-process / Focus Area Specific Responsibilities 1. Business Support SO Order - Create SO order in ERP system. - Follow-up the SO order status, including shipping status, re…
About Mindray medical India Pvt. Ltd. Founded in 1991, Mindray is one of the leading global providers of medical devices and solutions. Firmly committed to our mission of “advance medical technologies to make healthcare …
Especialista Clínico de Aplicaciones- PMLS, Monterrey
Monterrey, Nuevo León, Mexico · On-site
Mid level
Clinical Applications Specialist 1. Develop and deliver product clinical application training to customers, distributors and sales team. 2. Support trade shows, workshops and professional conferences by performing produc…
Especialista Clínico de Aplicaciones- PMLS, Monterrey
Monterrey, Nuevo León, Mexico · On-site
Mid level
Clinical Applications Specialist 1. Develop and deliver product clinical application training to customers, distributors and sales team. 2. Support trade shows, workshops and professional conferences by performing produc…
Senior HR Generalist – France (Créteil) Location: Créteil, France Drive HR Activities for France in a Global Organisation We are seeking an experienced and autonomous HR professional to become the primary HR contact for …
Skills: Employee Relations, French Employment Law, Payroll Administration, Social Relations, CSE Coordination
Senior HR Generalist – France (Créteil) Location: Créteil, France Drive HR Activities for France in a Global Organisation We are seeking an experienced and autonomous HR professional to become the primary HR contact for …
Skills: Employee Relations, Employment Law, Payroll Administration, Social Relations, HR Systems
Responsibilities: Manage local joint laboratories and collaborative research projects, engage with partners and government agencies, and proactively identify and establish connections with Singapore-based hospitals, univ…
Job Responsibilities: ✓ Manage customer service delivery 1. Handle customer complaints and issues to ensure timely resolution. 2. Carry out project-based service delivery and operation maintenance according to business r…
Skills: Customer Service Delivery, Account Management, Relationship Management, Service Marketing, Cross-functional Collaboration
Special capital Region of Jakarta, Java, Indonesia · On-site
Senior
Requirements: Diploma Degree or above, majoring in Biomedical Engineering or other related field. At least 5 years of experience as Clinical Application Specialist (handling Laboratory equipment, preferably Hematology). …
Skills: Biomedical Engineering, Hematology, Laboratory Equipment, Technical Support, SAP
Country Financial Accountant, Northwest EU - 4 days a week - (Initially one year contract)
Netherlands · Remote OK
Mid level
🔥 Country Financial Accountant (4-Day Week) 🔥 📍 Hoevelaken, Netherlands ⏰ 4 Days Per Week 💰 Competitive Salary + Bonus + Excellent Benefits 🌍 Join One of the World's Fastest-Growing Medical Technology Companies Are …
Office Admin Internship - Créteil, France (12 months)
France · Hybrid
Entry level
Assistant(e) Office Admin en alternance (A partir du septembre 2026, 3 jours de présence minimum par semaine) Employeur : Mindray Médical France Lieu du poste : Créteil (94), Ile de France, France Qui sommes nous? Fondée…
Skills: Office Management, Administrative Support, Microsoft Excel, Microsoft Outlook, Microsoft Teams
Customer Service Assistant Internship - Créteil, France (24 months)
France · Hybrid
Entry level
Assistant(e) Service Clients / Administration – Alternance (A partir de septembre 2026 – minimum 3 jours de présence par semaine) Employeur : Mindray Médical France Lieu du poste : Créteil (94), Île-de-France, France Qui…
Skills: ERP, CRM, Customer Service, Office Administration, Order Tracking
Job Title - IVD Clinical Support / Application Specialist (CSA) Department - IVD – Applications / Technical Support Location - Mumbai / Pune Reporting To - Regional Service Manager Job Purpose The IVD Clinical Support / …
Skills: IVD Analyzers, Clinical Support, Assay Validation, Troubleshooting, Customer Training
Special capital Region of Jakarta, Java, Indonesia · On-site
Senior
Requirements: Diploma Degree or above, majoring in Biomedical Engineering or other related field (Radiology is preferred). At least 5 years of experience as Clinical Application Specialist (handling Medical Imaging Syste…
Skills: Medical Imaging Systems, Ultrasound, Technical Support, Product Demonstrations, SAP
As a trusted HR Business Partner, you will act as a strategic advisor to local management while ensuring operational excellence in all people-related matters. This role is primarily dedicated to our Türkiye office, with …
Skills: Strategic HR Partnership, Employee Lifecycle Management, Turkish Labour Law Compliance, Total Rewards, Talent Acquisition
Service PMLS Service engineer Responsibilities: 1. Customer management : Establish an effective problem management model to quickly solve technical problems in the regional customer side. Collect and analyze the service …
Skills: Customer Management, Technical Support, Distributor Management, Problem Solving, Communication Skills
The Application Specialist is responsible for provide clinical support during pre and post sales, for channel clinical team development,and work in synergy within sales and marketing team, ensure clinical outputs: resear…
Skills: Clinical Application Support, Ultrasound, KOL Management, Pre-sales Support, Post-sales Support
IT Infrastructure and Operations Engineer, Europe Location: Warsaw, Poland Home-based / Office - based Salary: Highly Competitive + Outstanding Benefits + Fast-Track Career Growth We are looking for an IT Infrastructure …
Skills: LAN/WAN, WiFi Networks, Firewalls, Windows Server, Virtualization
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Full-time
Posted 13d ago
~40 hrs/week
Spanish
Responsibilities
The role involves providing field service, technical support, and training to customers while managing key account relationships. Additionally, the position requires monitoring service quality, managing distributor coverage, and gathering competitive market intelligence.
Requirements
The candidate must be capable of performing on-site installations, troubleshooting technical issues, and executing service strategies. Strong communication skills are required to maintain client relationships and provide support to sales and marketing teams.
Full job description
Proporcionar servicio de campo que incluye instalación, solución de problemas, etc., según lo solicite el cliente.
Brindar soporte técnico al canal de servicio, como solución de problemas, etc., según lo asignado.
Proporcionar capacitación técnica al cliente durante la instalación o según el programa de capacitación.
Visitas a cuentas clave, incluyendo la mejorar la relación con las SKA.
Requisitos de Frecuencia de Visita: Clientes TOP-nivel mensual; cuenta clave-trimestral; los demás-semestral.
Gestionar y realizar visitas regulares a los clientes clave.
Atender y resolver consultas y problemas de los clientes.
Desarrollar estrategias para mejorar y mantener relaciones sólidas con los clientes.
Llevar a cabo estudios de mercado y encuestas para descubrir oportunidades comerciales.
Proporcionar asistencia técnica al canal de servicio, como solución de problemas y capacitación Calificar a los socios de servicio; monitorear la calidad del servicio; impulsar la mejora continua
Brindar soporte de servicio al equipo de ventas y mercadotecnia, como soporte para congresos, etc., según la demanda.
Asegurar el área de cobertura de servicio de los distribuidores adecuada .
Planificar y ejecutar estrategias de cobertura de servicio integral.
Identificar y abordar brechas en las áreas de servicio.
Desarrollar y mantener relaciones con proveedores de servicios externos para asegurar una cobertura integral.
Obtener información de la competencia.
Desarrollar canales de servicio de acuerdo con la estrategia y el requerimiento de la compañía.
Gestionar y asegurar la devolución oportuna del los equipos instaldos.
Nota: las funciones, actividades y tareas aquí señaladas son únicamente de manera enunciativa y no limitativa.
Related keywords
Field ServiceIVDTechnical SupportCustomer ServiceTroubleshootingKey Account ManagementMarket ResearchService QualityDistributor ManagementEquipment InstallationStrategic PlanningCompetitive IntelligenceTrainingSales SupportMarketing Support
A leading global provider of medical devices and solutions
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1991
Headquarters
Shenzhen, GuangDong
LinkedIn followers
456,049
Founded in 1991, Mindray is one of the leading global providers of medical devices and solutions. Firmly committed to our mission of “advance medical technologies to make healthcare more accessible”, we are dedicated to innovation in the fields of Patient Monitoring & Life Support, In-Vitro Diagnostics, and Medical Imaging System.
Mindray possesses a sound global R&D, marketing and service network. Inspired by the needs of our customers, we adopt advanced technologies and transform them into accessible innovation, bringing healthcare within reach. While improving the quality of care, we help reduce its cost, making it more accessible to a larger part of humanity.
Today, Mindray’s products and services can be found in healthcare facilities in over 190 countries and regions.
A leading global provider of medical devices and solutions
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1991
Headquarters
Shenzhen, GuangDong
LinkedIn followers
456,049
Founded in 1991, Mindray is one of the leading global providers of medical devices and solutions. Firmly committed to our mission of “advance medical technologies to make healthcare more accessible”, we are dedicated to innovation in the fields of Patient Monitoring & Life Support, In-Vitro Diagnostics, and Medical Imaging System.
Mindray possesses a sound global R&D, marketing and service network. Inspired by the needs of our customers, we adopt advanced technologies and transform them into accessible innovation, bringing healthcare within reach. While improving the quality of care, we help reduce its cost, making it more accessible to a larger part of humanity.
Today, Mindray’s products and services can be found in healthcare facilities in over 190 countries and regions.