Mountain View, California, United States · Hybrid
$120k–$261k/yr
Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE…
Skills: Cloud service development, Firmware development, C, C++, C#
Mountain View, California, United States · Hybrid
$166k–$331k/yr
Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE…
Skills: Memory Controller Architecture, DDR5, DDR6, LPDDR, HBM
Redmond, Washington, United States · Hybrid
$120k–$261k/yr
Overview The Partner Quality Engineering (PQE) team knows performance is how every Windows PC is judged — how fast it starts and resumes, how quickly apps launch, how long the battery lasts, and how well it runs on every…
Skills: Technical Program Management, Performance Engineering, KPI Definition, Data Analysis, Hardware Design Influence
Dammam, Eastern Province, Saudi Arabia · On-site
Overview Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure an…
Skills: Critical Environment Infrastructure, Program Management, Data Center Operations, KPI Management, Risk Management
United States · Hybrid
$117k–$223k/yr
Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value f…
Skills: Resource Planning, Portfolio Management, Strategic Planning, Financial Management, Operations Management
Shanghai, Shanghai, China · Remote Solely
Overview Our mission is to empower every person and every organisation on the planet to achieve more. Through Consumer Channel & Partner Marketing (CCPM), we engage customers throughout their buying journey across retail…
Skills: Channel Marketing, Partner Marketing, E-commerce Marketing, Strategic Planning, Stakeholder Management
Vancouver, British Columbia, Canada · Hybrid
$86k–$169k/yr
Overview We are a team that is building applications and services that will revolutionize the learning experience in millions of classrooms worldwide. Our challenge is to shape the future of education. Are you curious ab…
Skills: C#, Java, JavaScript, TypeScript, Python
Paris, Ile-de-France, France · On-site
$31k–$55k/yr
Overview Postes disponibles dans l’une des deux localisations suivantes : Paris Nord et Paris Sud En tant que Technicien(ne) de Centre de Données Microsoft (Data Center Technician – DCT), vous développerez une compréhens…
Skills: Computer Hardware, Diagnostics, Troubleshooting, Equipment Installation, Data Management
Paris, Ile-de-France, France · On-site
Overview Postes disponibles dans l’une des deux localisations suivantes : Paris Nord et Paris Sud En tant que Technicien(ne) de Centre de Données Microsoft (Data Center Technician – DCT), vous développerez une compréhens…
Skills: Computer Hardware, Diagnostics, Troubleshooting, Equipment Installation, Decommissioning
Richmond, Virginia, United States · On-site
$75k–$185k/yr
Overview As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You w…
Skills: Team leadership, Hardware deployment, Equipment diagnostics, Hardware decommissioning, KPI monitoring
Mountain View, California, United States · Hybrid
$143k–$304k/yr
Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE…
Skills: Physical design, Floorplanning, Synthesis, Placement and optimization, Clock tree synthesis
Vancouver, British Columbia, Canada · Remote Solely
$114k–$204k/yr
Overview Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is …
Skills: Software Engineering, Data Integration, C, C++, C#
São Paulo, São Paulo, Brazil · Hybrid
Overview The AI Business Solutions (ABS) Segment Go-to-Market Manager (GTMM) serves as the strategic connector between Microsoft’s global priorities and local market execution. As a key leader within Sales Enablement & O…
Skills: Go-to-Market Strategy, Business Planning, Sales Enablement, Analytical Rigor, Cross-functional Leadership
Mt Pleasant, Wisconsin, United States · On-site
$34/hr–$56/hr
Overview As a Senior Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be …
Skills: Electrical maintenance, Critical infrastructure, Troubleshooting, Datacenter operations, Preventative maintenance
Atlanta, Georgia, United States · Hybrid
$117k–$223k/yr
Overview At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Mediu…
Skills: Business operations, Strategic planning, Financial management, Sales operations, Project management
Phoenix, Arizona, United States · Hybrid
$62/hr–$115/hr
Overview Are you a cybersecurity specialist with deep knowledge of Microsoft Security including Entra, Defender, Purview, Sentinel, and Agent365, along with a broader foundation of industry technologies? Do you thrive on…
Skills: Cybersecurity, Microsoft Entra, Microsoft Defender, Microsoft Purview, Microsoft Sentinel
Czechia · Hybrid
$1983k–$3553k/yr
Overview Are you driven by cutting edge technology, inspired by open source, and motivated to lead at global scale? Join us in shaping the future of .NET, one of the world’s most widely used development platforms, truste…
Skills: .NET, MSBuild, Software Engineering, Team Leadership, C#
United States · Remote OK
$98k–$206k/yr
Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value f…
Skills: Escalation Management, Technical Support, Customer Success, Incident Resolution, Stakeholder Management
Eemshaven, Groningen, Netherlands · On-site
$40k–$62k/yr
Overview As a Microsoft Logistics Technician, you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as inst…
Skills: Inventory Management, Cycle Audits, Warranty Claim Processing, RMA Process, Stock Control
Eemshaven, Groningen, Netherlands · On-site
$36k–$62k/yr
Overview As a Microsoft Logistics Technician, you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as inst…
Skills: Inventory management, Logistics, Warehouse management, Warranty claims, RMA processing
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Develop and operate large-scale, high-throughput cloud services to monitor hardware health and predict failures. Drive continuous improvement through root cause analysis and integrate AI technologies to enhance firmware and hardware performance.
Requires a degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field with relevant technical experience. Candidates must be able to meet Microsoft cloud background check and security screening requirements.
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and deliver trusted experience to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission.
To achieve this goal, we in the Hardware Health Service team within Azure are responsible for the design, implementation, and operation of global scalable cloud services to monitor the fleet’s hardware health and predict anomalies and pending failures. We focus on delivering the solutions required for our cloud service platforms at the lowest possible cost of ownership (TCO) and providing outstanding customer experience on unreliable hardware.
Azure Hardware Health Service is looking for a Senior Software Engineer to be a part of the fast-paced and exciting business of Azure. This is your chance to be part of the most exciting end-to-end teams within Microsoft. We are looking for a Senior Software Engineer with experience in cloud service development to come help us develop and light up innovative solutions that powers Azure and make our world-class cloud infrastructure even better.
#Azure #CHIE #HHS
Responsibilities
Develop and operate large scale, low latency, and high throughput systems.
Evaluate AI technologies (such as LLMs, SLMs, embeddings) and architectures (such as orchestration patterns, RAG, etc) when developing solutions targeting firmware/hardware improvement.
Specify or implement AI platform improvements like fine-tuning or training custom ML models.
Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities.
Contributes to data analysis and feedback integration for product engineering decisions, acting as a Designated Responsible Individual (DRI) for monitoring and restoring system functionality within Service Level Agreement (SLA) timeframe.
Participates in live service operations, and supports telemetry data integration for system behavior insights, with a focus on performance, reliability, and safety.
Supports the identification of dependencies and design documentation for product features, learns about system interactions and back-end dependencies, and contributes to architectural processes under guidance.
Produces code to test hypotheses for technical solutions and assist with technical validation efforts.
Collaborates on quality assurance plans, augments test cases, and integrates automation into testing, while understanding the implications of security and compliance in system architecture.
Ensures compliance with security, privacy, safety, and accessibility standards, leverages developer tools for code creation and debugging, contributes to automation in production and deployment, and proactively seeks knowledge to improve product availability, reliability, efficiency, and performance at scale.
Define and measure the success/impact of requested analytics & reporting features via quantitative measures.
Required Qualifications:
Other requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
Experience in working with the modern server architectures – includes understanding of GPU, GPU system hardware, Memory or CPU and methods for failure analysis, debugging or validation
Experience with data center hardware/software projects, from concept through deployment.
Over 7+ years of experience in software development using one or more programming languages such as C, C++, C#, Python, etc.
Firmware Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
