Waverly, Michigan, United States · On-site
OBJECTIVE Senior Property Claims Coordinator Objective To be an effective senior team member of the Claims Division supporting the claims processing needs of the property claims team and other areas within the division a…
Skills: Claims Processing, Invoice Management, Customer Service, MS Office, Keyboarding
Novi, Michigan, United States · On-site
OBJECTIVE Agency Customer Service Representative/Trainer (Novi, Michigan) Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance…
Skills: Customer Service, Insurance Training, Policy Servicing, Microsoft Outlook, Microsoft Word
Waverly, Michigan, United States · On-site
OBJECTIVE Executive Assistant (IT) Objective To provide support and administrative assistance to the Corporate Vice Presidents, their divisions, the Senior Executive Assistant, and various areas throughout the company. R…
Skills: Project Management, Calendar Management, Travel Coordination, Meeting Minutes, Microsoft Office Suite
Waverly, Michigan, United States · On-site
$73k/yr
OBJECTIVE Commercial Product & Sales Marketing Analyst Objective To support the development, enhancement, sales, and ongoing maintenance of Farm Bureau Property/Casualty (PC) commercial products through research, analysi…
Skills: Market Research, Product Development, Competitor Analysis, Commercial Insurance, Strategic Recommendations
Waverly, Michigan, United States · On-site
OBJECTIVE Medical Claims Representative Objective To provide efficient investigation, evaluation and negotiation of Michigan No-Fault and/or Workers’ Compensation (WC) claims. RESPONSIBILITIES Medical Claims Representati…
Skills: Claims Investigation, Claims Evaluation, Claims Negotiation, Michigan No-Fault Act, Workers' Compensation
Waverly, Michigan, United States · Hybrid
OBJECTIVE Associate P/C Customer Service Specialist Objective To work as a member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and th…
Skills: Customer Service, Insurance Coverage Knowledge, Billing Inquiry Resolution, Keyboarding, Written Communication
Traverse City, Michigan, United States · Remote OK
OBJECTIVE Senior Property Claims Representative Objective To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, s…
Skills: Property Claims Handling, Damage Evaluation, Repair Estimating, Construction Knowledge, Customer Service
Waverly, Michigan, United States · On-site
OBJECTIVE Senior HRIS Analyst Objective Responsible for leading the administration, optimization, and ongoing support of HR systems and technical processes. This position drives workflow efficiency, reporting accuracy, d…
Skills: HRIS Administration, Payroll Software, Data Integrity, Workflow Analysis, Microsoft Word
Waverly, Michigan, United States · On-site
OBJECTIVE Cloud Architect Objective Own the end-to-end cloud architecture strategy and the enterprise-wide design standards that enable secure, resilient, and cost-effective delivery of critical business capabilities. Tr…
Skills: Cloud Architecture, Enterprise Design Standards, Cloud Migration, Cloud Security Architecture, Infrastructure Architecture Review
Waverly, Michigan, United States · On-site
OBJECTIVE Senior Casualty Claims Representative Objective To provide efficient adjustment, processing, and settlement of casualty claims, including large and/or complex casualty claims consistent in accordance with estab…
Skills: Casualty Claims Adjustment, Liability Evaluation, Policy Interpretation, Negotiation, Customer Service
Grand Rapids, Michigan, United States · Remote OK
OBJECTIVE Managing Partner - Western Region Objective To hire, coach, field train and manage multiple line insurance agents based on a partnership business plan that supports and achieves production growth, producer deve…
Skills: Recruiting, Coaching, Field Training, Insurance Marketing, Sales Management
Waverly, Michigan, United States · Hybrid
$111k/yr
OBJECTIVE IT Procurement Manager Objective The IT Procurement Manager is responsible for leading the strategic sourcing, contracting, and lifecycle management of technology goods and services to support enterprise busine…
Skills: Strategic Sourcing, Contract Negotiation, Vendor Management, IT Procurement, Cloud Computing
Waverly, Michigan, United States · Hybrid
OBJECTIVE Claims Operations Analyst Objective To serve as an expert for the Claims Division focused on claims systems, processes, file quality and training. To represent Claims on projects to ensure claim systems and pro…
Skills: Claims Systems Analysis, Audit Processes, Training Development, Insurance Policy Coverage, Legal Defense Knowledge
Marshall, Michigan, United States · On-site
OBJECTIVE County Administrative Coordinator II (Marshall) Objective To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and …
Skills: Office Management, Financial Record Keeping, Budget Preparation, Social Media Strategy, Volunteer Management
Waverly, Michigan, United States · On-site
OBJECTIVE Associate Application Support System Administrator Objective To assist users in providing ongoing support for system reliability of assigned applications. To assist in basic system administration functions incl…
Skills: Application Support, System Administration, Salesforce Customization, Platform Maintenance, Troubleshooting
Waverly, Michigan, United States · On-site
$81k/yr
OBJECTIVE Supervisor, Operational Support Objective To lead operational support functions, cross-functional strategic initiatives, and project coordination activities that support the overall success of the Property/Casu…
Skills: Operational Support, Cross-functional Leadership, Project Coordination, Escalation Management, Root Cause Analysis
Wixom, Michigan, United States · Remote OK
OBJECTIVE Senior Property Claims Representative Objective To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, s…
Skills: Property Claims Handling, Damage Scoping, Repair Estimating, Customer Service, Insurance Contract Analysis
Waverly, Michigan, United States • On-site
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The role involves reviewing and processing property claim invoices and assisting adjusters with documentation and backend claim processes. It also requires identifying workflow improvements and maintaining knowledge of IRS reporting and company procedures.
A high school diploma and 2-3 years of experience in a claims or office environment are required. Proficiency in MS Office and keyboarding skills of 45-50 wpm are essential.
To be an effective senior team member of the Claims Division supporting the claims processing needs of the property claims team and other areas within the division as needed. To provide exceptional customer service with accuracy, promptness and professionalism.
Review, process, problem solve and make payment on invoices received from adjuster. Pay attention to detail, be accurate, pay on correct exposure and use valid service descriptions.
Aid claim adjuster in generating letters, working inventory sheets, assisting with backend claim processes such as recoverable depreciation and other duties, as requested.
Clarify with adjuster any questions regarding claim set-up, facts, documentation and payment/letter validity to ensure accurate processing before final issuance of the requested document.
Identify and recommend workflow/procedural changes to increase efficiencies and improvements for all stakeholders and customers.
Act as a team member working with third party vendors to identify and implement processing changes.
Have current knowledge of Internal Revenue Service (IRS) reporting requirements.
Maintain up-to-date knowledge of company, Guidewire, Property Claims and Claim Administration procedures.
High school diploma or equivalent required.
Minimum two to three years’ experience in claim office and/or an office environment required.
Experienced MS Office computer skills required.
Keyboarding skills of 45-50 wpm with accuracy required.
Excellent customer service and telephone communication skills required.
Willingness to pursue continuing job-related training and education required.
Associate’s or bachelor’s degree preferred.
INS and/or AIC designations preferred, and/or similar professional insurance coursework may be considered.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
Protecting and providing for Michigan families.
Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc. (MACMA), Cincinnati Equitable Life Insurance Company, Gravity Works Design, LLC, and Leaders Life Insurance Company. The Michigan Farm Bureau Family of Companies offers its employees a well-rounded, healthy working environment, including competitive compensation and benefit programs, personal development opportunities, and an onsite fitness center. Consider becoming a part of this Michigan-grown company.
Offices: 7373 W. Saginaw Hwy., Lansing, MI 48917, US
Protecting and providing for Michigan families.
Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc. (MACMA), Cincinnati Equitable Life Insurance Company, Gravity Works Design, LLC, and Leaders Life Insurance Company. The Michigan Farm Bureau Family of Companies offers its employees a well-rounded, healthy working environment, including competitive compensation and benefit programs, personal development opportunities, and an onsite fitness center. Consider becoming a part of this Michigan-grown company.
Offices: 7373 W. Saginaw Hwy., Lansing, MI 48917, US
