Toronto, Ontario, Canada · Hybrid
$45k–$47k/yr
Company Name: Merrithew International Job Title: Customer Service Coordinator Reports to: Senior Manager, Customer Service Category: Full time – Permanent Position Location: Scarborough Ontario, Tapscott Office Opp…
Skills: Customer Service, Order Entry, Administrative Support, CRM Systems, Microsoft Office
Toronto, Ontario, Canada · Hybrid
$75k–$85k/yr
Company Name: Merrithew International Job Title: Salesforce Marketing Cloud Administrator Reports to: Director of Digital Marketing and E-Commerce Category: Full time, Hybrid – Permanent Position Location: Scarboro…
Skills: Salesforce Marketing Cloud, AMPscript, SQL, HTML/CSS, Journey Builder
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The role provides general administrative support to the Customer Service Department, including managing inquiries via phone, email, and web. Key tasks include processing replacement part orders, maintaining CRM data, and coordinating monthly department meetings.
Candidates need at least 2 years of experience in customer service and administration, with proficiency in Microsoft Office and CRM software. Post-secondary education is required or equivalent work experience, and Mandarin language skills are preferred.
Company Name: Merrithew International
Job Title: Customer Service Coordinator
Reports to: Senior Manager, Customer Service
Category: Full time – Permanent
Position Location: Scarborough Ontario, Tapscott Office
Opportunity: This is a backfill position in the organization
Compensation: $45,000.00 - $47,000.00
About Merrithew
Merrithew® is the global leader in mind-body education and equipment. Founded in 1988, the company has trained more than 80,000 instructors and partners worldwide, developed six innovative education programs— STOTT PILATES®, ZENGA®, Total Barre®, Halo® Training, Merrithew Fascial Movement and CORE™ Athletic Conditioning & Performance Training™— and has produced an extensive line of professional and at-home equipment and accessories for personal and professional use.
Join Merrithew in its mission to inspire people worldwide to lead healthier lives through premium education programs and cutting-edge equipment. With a focus on world-class education and industry-leading equipment, Merrithew is dedicated to promoting optimal fitness and wellness for all.
Our Core Values
These are the values that guide our daily actions, decisions, and how we work with one another and our customers:
Position Overview
Located at our Scarborough facility (currently hybrid), Merrithew® is seeking a Customer Service Coordinator to join our Customer Service Team. Your core objectives will be to support the Customer Service Department through general administration, while delivering excellent service to our clients. This is a high-volume, multi-tasking position that requires flexibility, persistence, professionalism and a high degree of accuracy. We require a self-motivated, organized and dynamic team player who enjoys working in a fast-paced environment. This role reports to the Senior Manager, Customer Service.
Major Responsibilities:
Merrithew may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human review. All final hiring decisions are made by Merrithew’s recruitment team.
Merrithew is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).
Merrithew is committed to providing a barrier-free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us "[email protected]"
Merrithew is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds.
Leaders in Mindful Movement™
Merrithew® is a fast-growing, innovative global fitness brand headquartered in Midtown, Toronto, Canada with a manufacturing facility in Scarborough, Canada. Merrithew was co-founded by Lindsay and Moira Merrithew in 1988, and for over 35 years Merrithew has been dedicated to enriching the lives of others by providing responsible exercise modalities and innovative education programs across the globe. Merrithew's premier Pilates program, STOTT PILATES®, delivers best-in-class Pilates education to everyone from avid exercisers, elite athletes, and pre/post-natal clients, to rehab and fitness professionals, and is used by studios worldwide. Other high-end Merrithew education modalities include ZEN•GA®, Total Barre®, CORE™ Athletic Conditioning & Performance Training™ and Halo® Training. Merrithew has trained over 70,000 students in more than 135 countries. Merrithew’s digital streaming platform, Merrithew Connect™ (merrithewconnect.com) includes the newest updated mind-body training and workouts in the industry led by Merrithew’s team of fitness professionals. At Merrithew, there are plenty of ways to get involved, meet your colleagues and shape your workplace for the better. We offer free mind-body classes, so you can experience the benefits of mindful movement, opportunities for professional development, savings on products and services, and more. We participate in and donate to charities and events that align with our company mission to support health and wellness. For more information, visit merrithew.com.
Offices: 2200 Yonge Street, 5th Floor, Toronto, ON M4S 2C6, CA
Leaders in Mindful Movement™
Merrithew® is a fast-growing, innovative global fitness brand headquartered in Midtown, Toronto, Canada with a manufacturing facility in Scarborough, Canada. Merrithew was co-founded by Lindsay and Moira Merrithew in 1988, and for over 35 years Merrithew has been dedicated to enriching the lives of others by providing responsible exercise modalities and innovative education programs across the globe. Merrithew's premier Pilates program, STOTT PILATES®, delivers best-in-class Pilates education to everyone from avid exercisers, elite athletes, and pre/post-natal clients, to rehab and fitness professionals, and is used by studios worldwide. Other high-end Merrithew education modalities include ZEN•GA®, Total Barre®, CORE™ Athletic Conditioning & Performance Training™ and Halo® Training. Merrithew has trained over 70,000 students in more than 135 countries. Merrithew’s digital streaming platform, Merrithew Connect™ (merrithewconnect.com) includes the newest updated mind-body training and workouts in the industry led by Merrithew’s team of fitness professionals. At Merrithew, there are plenty of ways to get involved, meet your colleagues and shape your workplace for the better. We offer free mind-body classes, so you can experience the benefits of mindful movement, opportunities for professional development, savings on products and services, and more. We participate in and donate to charities and events that align with our company mission to support health and wellness. For more information, visit merrithew.com.
Offices: 2200 Yonge Street, 5th Floor, Toronto, ON M4S 2C6, CA
