City of London, England, United Kingdom · Hybrid
Reports to: Regional Director, EMEA Location: London, UK About MAXIS GBN MAXIS GBN was co-founded in 1998 by MetLife and AXA, two of the largest and most trusted insurance companies in the world. In 2016, MAXIS GBN becam…
Skills: Account Management, Client Relationship Management, Insurance, Financial Services, Global Employee Benefits
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The Account Manager serves as the primary service contact for multinational corporate clients to ensure satisfaction and loyalty. They collaborate with internal partners to resolve complex customer issues and drive the long-term profitability of the Global Employee Benefits business.
Candidates must hold a bachelor's degree and have account management experience, preferably within the insurance and financial services industry. Proficiency in MS Office and strong English communication skills are required, with additional European language skills being an advantage.
Reports to: Regional Director, EMEA
Location: London, UK
About MAXIS GBN
MAXIS GBN was co-founded in 1998 by MetLife and AXA, two of the largest and most trusted insurance companies in the world. In 2016, MAXIS GBN became a joint venture and established itself in London with offices at Monument where we employ an international team of 100 staff, with another 90 based in eight countries around the world.
At MAXIS GBN, we work with multinational companies to help them deliver employee benefits (EB) to their staff around the world. We are a market leader in the global EB space, offering global pooled and captive solutions as well as comprehensive wellness packages.
We do this through working with a network of local insurance companies (members) in more than 100 markets globally. More than 80% of our member insurers are owned by MetLife or AXA, the other 20% are independent local insurers – all are experts in their markets and help us to find the right solutions for the local offices of multinationals and their employees based there.
Our London headquarters houses support services from global marketing to finance to client reporting and underwriting while working with colleagues based in offices in locations across Europe, the USA and Asia.
Summary of Responsibilities
The service contact for assigned multinational customers. Participates in client-facing activities to resolve customer issues and concerns swiftly and with a perceived effortless experience on the customer’s part. Working closely with sales partners and other internal partners to contribute to the long-term persistency and profitability of the Global Employee Benefits Sales business. Manages all aspects of account management to drive client satisfaction with MAXIS. Engages in activities to develop strong relationships with the customer.
The role holder will be responsible for:
Person Specification
Required:
Desired:
For any other live vacancies at MAXIS, please see our Careers Page here
We help multinational employers to take care of their people and achieve their strategic goals.
Co-founded by MetLife and AXA, MAXIS Global Benefits Network (MAXIS GBN) is a network of nearly 140 insurance companies in over 120 markets combining local expertise with global insight. Together, we help multinational employers deliver the employee benefits they need to care for their people and meet their strategic goals.
Offices: 1st Floor, 11 Monument Street, London, EC3R 8AF, GB
We help multinational employers to take care of their people and achieve their strategic goals.
Co-founded by MetLife and AXA, MAXIS Global Benefits Network (MAXIS GBN) is a network of nearly 140 insurance companies in over 120 markets combining local expertise with global insight. Together, we help multinational employers deliver the employee benefits they need to care for their people and meet their strategic goals.
Offices: 1st Floor, 11 Monument Street, London, EC3R 8AF, GB
