Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest. Job Overview The Team Coordinator …
Skills: Customer Service, Team Leadership, Sales Management, Membership Retention, Staff Training
Benefits: Wellness resources Company parties Employee discounts Flexible schedule Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and guest that w…
Skills: Sales, Customer service, Communication skills, Computer software, Conflict resolution
Benefits: Free Services Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonus based on performance Company parties Competitive salary Dental insurance…
Benefits: Opportunity for advancement Training & development Bonus based on performance Employee discounts Flexible schedule Free food & snacks Join the Massage Heights Team & Level Up Your Sales Game! Ready to work some…
Benefits: Opportunity for advancement Training & development Bonus based on performance Employee discounts Flexible schedule Free food & snacks Join the Massage Heights Team & Level Up Your Sales Game! Ready to work some…
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonus based on performance Company parties Competitive salary Dental insurance Employee disc…
Skills: Customer service, Sales, Communication, Problem solving, Attention to detail
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonus based on performance Company parties Competitive salary Dental insurance Employee disc…
Skills: Customer service, Sales, Booking software, Communication, Problem solving
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonus based on performance Company parties Competitive salary Dental insurance Employee disc…
Benefits: Supplies Provided Affordable Major Medical Insurance Free Education & CEU Free Massages Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonu…
Skills: Massage Therapy, Client Wellness, Patient Care, Ergonomic Support
Benefits: Supplies Provided Affordable Major Medical Insurance Free Education & CEU Free Massages Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonu…
Skills: Massage Therapy, Client Wellness, Patient Care, Anatomy Knowledge, Time Management
Benefits: Supplies Provided Affordable Major Medical Insurance Free Education & CEU Free Massages Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonu…
Skills: Massage Therapy, Client Wellness, Patient Care, Ergonomic Support
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonus based on performance Company parties Competitive salary Dental insurance Employee disc…
Skills: Massage Therapy, Client Wellness, Patient Care, Ergonomic Support
Benefits: Supplies Provided Affordable Major Medical Insurance Free Education & CEU Free Massages Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonu…
Skills: Massage Therapy, Client Wellness, Patient Care, Anatomy Knowledge, Time Management
Benefits: Supplies Provided Affordable Major Medical Insurance Free Education & CEU Free Massages Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonu…
Skills: Massage Therapy, Client Wellness, Patient Care, Ergonomic Support
Benefits: Supplies Provided Affordable Major Medical Insurance Free Education & CEU Free Massages Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonu…
Skills: Massage Therapy, Client Wellness, Patient Care, Ergonomic Support
Benefits: Supplies Provided Affordable Major Medical Insurance Free Education & CEU Free Massages Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonu…
Skills: Massage Therapy, Client Wellness, Patient Care, Ergonomic Support
Benefits: Supplies Provided Affordable Major Medical Insurance Free Education & CEU Free Massages Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonu…
Skills: Massage Therapy, Client Wellness, Patient Care, Ergonomic Support
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonus based on performance Company parties Competitive salary Dental insurance Employee disc…
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonus based on performance Company parties Competitive salary Dental insurance Employee disc…
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Bonus based on performance Company parties Competitive salary Dental insurance Employee disc…
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Full-time
Flexible Scheduling, Growth Opportunities, Paid Training, Digital Workspace, Stunning Retreats, Massage Heights Family Fund
Posted 14h ago
~40 hrs/week
Responsibilities
The Team Coordinator manages front desk operations, oversees membership sales, and supports team training to ensure excellent customer service. They also collaborate with leadership to meet sales goals and maintain operational standards.
Requirements
Candidates must have previous experience in sales, retail, or guest services and possess strong organizational and communication skills. Proficiency with computer software and the ability to work a flexible schedule, including weekends, is required.
Full job description
Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.
Job Overview The Team Coordinator is responsible for managing, coordinating, and supporting front desk operations. This role ensures the delivery of excellent customer service, fosters team collaboration, oversees training, ensures adherence to established procedures, and drives sales goals. Success in this role requires strong organizational skills, effective communication, a goal-oriented mindset, and the ability to cultivate positive relationships with guests, members, and team members.
Benefits/Perks
· Flexible Scheduling
· Growth Opportunities
· Paid Training
· Digital Workspace
· Stunning Retreats
· Massage Heights Family Fund
· Employee Discounts
· Competitive pay with commission and bonus opportunities
Schedule/Expected work hours
· 6–8-hour shifts
· Full-time positions available
· Required 1 weekend shift
· Days and evening shifts available
Responsibilities
· Membership Management:
Foster and maintain positive relationships with members, addressing concerns and implementing retention strategies.
Oversee membership sales processes, including verifying invoices and agreements.
Point of contact for all membership support needs (cancellation and freezes)
Monitor sales performance of LC providing training, coaching, and support as needed
· Team Coordination:
Collaborate with the RD to draft and manage the LC schedule within allotted labor hours.
Ensure front desk tasks and operational standards are consistently met.
Support on-boarding and training of LCs.
· Sales Goals:
Collaborate with the RD to ensure all sales goals are being met and implement strategies if adjustments are needed.
Focus on goals, including membership base (net active goal), conversion rate, gift card sales, product sales, and elevation rate.
Key Competencies: • Leadership & Teamwork: Ability to lead by example while fostering collaboration within the team. • Member-Focused Approach: Prioritizes member satisfaction and retention efforts. • Initiative & Adaptability: Proactively addresses challenges and adapts to evolving priorities. • Problem-Solving: Identifies issues and implements effective solutions to drive operational success Skills & Attributes: • Strong organizational and time-management abilities. • Excellent communication and interpersonal skills. • Sales-oriented mindset with the ability to meet and exceed goals. • Ability to coach, mentor, and inspire team members.
Qualifications
· Exceptional guest service and communication abilities
· Previous experience in sales, retail, or guest services is required
· Proficient with basic computer software and quick to learn new systems
· Fast learner with a positive and energetic demeanor
· Strong critical thinking skills, especially in resolving customer conflicts
· Passionate about interacting with people and consistently delivering outstanding service
· Thrives in collaborative team settings
Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Massage Heights’ membership-based Retreats are where busy people from all walks of life come to feel better, relieve stress, ease sore muscles and recharge. At a time where there’s a pill for almost every ailment, it’s good to know that massage is a time-tested, all-natural, drug-free alternative that can help you tackle daily life with a higher level of vitality and positivity. Our Retreat also offers custom dermalogica® skin treatments designed to deliver your skin’s best health and leave you with bright, healthy skin, truly elevating the everyday.
San Antonio, TX Locations:
Alamo Heights
7959 Broadway St, Ste 508
San Antonio, TX 78209
(210) 822-8889
The Arbor
3030 Thousand Oaks Dr, Ste 112
San Antonio, TX 78247
(210) 494-7359
Bandera
9110 N Loop 1604, W Ste 106
San Antonio, TX 78249
(210) 681-7091
Deerfield Crossing - Coming Soon!
16635 Huebner Road, Ste 102
San Antonio, Texas 78248
(210) 338-8249
Leon Springs
23535 IH 10 W, Ste 2104
San Antonio, TX 78257
(210) 687-1112
Medical Center
9820 Huebner Rd, Ste 101
San Antonio, TX Medical Center
(210) 877-9014
Potranco Village
430 W Loop 1604 N , Ste 111
San Antonio, TX 78251
(210) 523-1300
Schertz Green Valley
3820 FM 3009, Ste 120
San Antonio, TX 78154
(210) 658-5689
Stone Oak
523 Med Ct, Ste 101
San Antonio, TX 78258
(210) 402-5400
Massage Heights’ membership-based Retreats are where busy people from all walks of life come to feel better, relieve stress, ease sore muscles and recharge. At a time where there’s a pill for almost every ailment, it’s good to know that massage is a time-tested, all-natural, drug-free alternative that can help you tackle daily life with a higher level of vitality and positivity. Our Retreat also offers custom dermalogica® skin treatments designed to deliver your skin’s best health and leave you with bright, healthy skin, truly elevating the everyday.
San Antonio, TX Locations:
Alamo Heights
7959 Broadway St, Ste 508
San Antonio, TX 78209
(210) 822-8889
The Arbor
3030 Thousand Oaks Dr, Ste 112
San Antonio, TX 78247
(210) 494-7359
Bandera
9110 N Loop 1604, W Ste 106
San Antonio, TX 78249
(210) 681-7091
Deerfield Crossing - Coming Soon!
16635 Huebner Road, Ste 102
San Antonio, Texas 78248
(210) 338-8249
Leon Springs
23535 IH 10 W, Ste 2104
San Antonio, TX 78257
(210) 687-1112
Medical Center
9820 Huebner Rd, Ste 101
San Antonio, TX Medical Center
(210) 877-9014
Potranco Village
430 W Loop 1604 N , Ste 111
San Antonio, TX 78251
(210) 523-1300
Schertz Green Valley
3820 FM 3009, Ste 120
San Antonio, TX 78154
(210) 658-5689
Stone Oak
523 Med Ct, Ste 101
San Antonio, TX 78258
(210) 402-5400