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Authorization Officer.Egypt- NEO - Customer Experience.Client Experience and Conduct Group-MBEGP
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Full-time
Posted 16d ago
Apply by Aug 12
~40 hrs/week
Responsibilities
The role focuses on ensuring secure authorization of credit card transactions by reviewing declines and verifying authenticity with clients. It also involves processing supplementary card limit adjustments while adhering to bank policies and risk controls.
Requirements
The candidate must be able to deliver high-level customer service and implement fraud prevention measures. Proficiency in following compliance standards and bank risk controls is required.
Full job description
To ensure efficient and secure authorization of credit card transactions by reviewing declined activities, verifying transaction authenticity with clients, and releasing valid transaction holds. The role also supports customer credit needs by processing supplementary card limit adjustments in accordance with bank policies, risk controls, and compliance standards, while delivering a high level of customer service and fraud prevention.
Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.
Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.
Offices: Mashreq Bank PSC, Umniyati Street (off Al Asayel Street Burj Khalifa Community, Dubai, UAE, AE
Retail BankingCorporate BankingSME BankingIslamic BankingTreasury and Capital MarketsDigital BankingFinancial InstitutionsGlobal Trade BankingWholesale Bankingand International Banking
Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.
Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.
Offices: Mashreq Bank PSC, Umniyati Street (off Al Asayel Street Burj Khalifa Community, Dubai, UAE, AE
Retail BankingCorporate BankingSME BankingIslamic BankingTreasury and Capital MarketsDigital BankingFinancial InstitutionsGlobal Trade BankingWholesale Bankingand International Banking