Bengaluru, Karnataka, India · Remote OK
Conduct thorough and accurate reviews of FI & Exporter KYCs as in alignment with the bank's policies, outlining customer profiles and associated risks, while highlighting any adverse information. Proactively identify and…
Skills: KYC Review, Anti-Money Laundering, Risk Assessment, Beneficial Ownership Analysis, Transaction Variation Analysis
United Arab Emirates · On-site
• Lead and define the enterprise-wide IT Asset Management (ITAM) strategy across Mashreq Bank, managing a portfolio of 12,000–15,000 devices. • Establish governance frameworks, policies, and standards to ensure effective…
Skills: IT Asset Management, Governance Frameworks, Digital Transformation, Lifecycle Management, Vendor Management
İzmir, Aegean Region, Turkey · Remote OK
Job Purpose • Executes the Audit Plan, by reviewable audit entity, for assigned businesses in accordance with Internal Audit standards, relevant government statutes and regulations and Mashreq Bank policies. • Delivers o…
Skills: Wholesale Credit Risk Management, Internal Audit, Business Analytics, Risk Management, Corporate & Investment Banking
United Arab Emirates · On-site
The Remote Teller (RT) shall perform financial & service transactions in risk free & efficient manner over video calls while maintaining the set service & control standards at all times.
Skills: Interactive Teller Machine Functionalities, Customer Service, Interpersonal Communication, Teamwork, Financial Transactions
İzmir, Aegean Region, Turkey · Remote OK
Job Purpose Executes the Audit Plan, by reviewable audit entity, for assigned businesses in accordance with Internal Audit standards, relevant government statutes and regulations and Mashreq Bank policies.Delivers on tim…
Skills: Internal Audit, Retail Audit, Risk Assessment, Team Management, Data Analytics
İzmir, Aegean Region, Turkey · Remote OK
Job Purpose: The key role of the Manager Strategy is to support implementation of strategic bank-wide projects, research and analysis, and preparation of relevant reports. Typical strategic projects encompass: PMO of sel…
Skills: Strategic Planning, Project Management, Market Research, Financial Analysis, Macroeconomic Forecasting
United Arab Emirates · On-site
MashreqBank JOB DESCRIPTION 1 Job Title Assistant Manager, Customer Relations, Retail Credit Operations (Grade J) Department Retail Credit Operations - Mashreq Dubai Direct Supervisor Sr Manager, Retail Credit Operations…
Skills: Credit Management, Mortgage Documentation, Customer Relations, Analytical Skills, Interpersonal Skills
Qatar · On-site
Job Purpose Relationship Management of allocated Corporate Banking Portfolio and broaden the portfolio including building up new relationships in order to meet financial objective Key Result Areas • Management and review…
Skills: Relationship Management, Credit Analysis, Financial Modeling, Corporate Banking, Structured Financing
United States · On-site
$175k–$225k/yr
Job Title: Head of Sanctions, Mashreq New York Compliance Reports To: Money Laundering Reporting Officer (MLRO) The Head of Sanctions will be responsible for leading Mashreq New York Sanctions Compliance Program. This ro…
Skills: Sanctions Compliance, OFAC Regulations, USD Clearing, Correspondent Banking, Transaction Screening
Egypt · On-site
To deliver exceptional support to internal and external customers via live chat platforms: • Engage with customers through live chat to understand and resolve their banking needs. • Deliver prompt and effective support t…
Skills: Live Chat Support, Customer Service, Troubleshooting, Digital Migration, Sales Identification
Egypt · On-site
To deliver exceptional support to internal and external customers via live chat platforms: • Engage with customers through live chat to understand and resolve their banking needs. • Deliver prompt and effective support t…
Skills: Live Chat Support, Customer Service, Troubleshooting, Digital Migration, Sales Identification
Egypt · On-site
Achieve the required KPI set in term of Adherence CRD AHT Quality score post call CSAT • Handle chat interactions within defined service levels and quality standards. • Capture customer feedback to drive product and serv…
Skills: Customer Service, Chat Support, KPI Adherence, Retail Banking, Compliance
United Arab Emirates · On-site
To drive credit card acquisition and portfolio growth by effectively selling credit cards and balance‑building products such as Balance Transfer and Easy Cash through customer calls and direct meetings, while ensuring co…
Skills: Credit Card Acquisition, Portfolio Growth, Balance Transfer, Easy Cash, Sales Conversion
Bengaluru, Karnataka, India · Remote OK
Purpose: The Marketing Technology Technical Lead (aka Global Lead Engineer) is responsible for defining, governing, and evolving the organization's Marketing Technology (MarTech) architecture and technical ecosystem, ens…
Skills: MarTech Architecture, Adobe Campaign Classic, Google Marketing Platform, Solution Design, API Integration
United Arab Emirates · On-site
Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all …
Skills: Relationship Management, Business Banking, Credit Analysis, Trade Finance, KYC Reviews
United Arab Emirates · On-site
The Key Performance Indicators (KPI) for this role include: Sourcing new to business banking current accounts Ensuring the account is funded as per expectations defined in KPI Generate Fee income for the bank including: …
Skills: Business Development, SME Banking, Sales Prospecting, Relationship Management, KYC Compliance
İzmir, Aegean Region, Turkey · On-site
Job Purpose Work a queue/pool of delinquent accounts to collect arrears to bring customers account up-to-date or within agreed terms of borrowing using different collection tools. (Telephone, letters, email, fax, legal p…
Skills: Debt Collection, Negotiation, Communication Skills, Assertiveness, Customer Service
United Arab Emirates · On-site
The Key Performance Indicators (KPI) for this role include: Sourcing new to business banking current accounts Ensuring the account is funded as per expectations defined in KPI Generate Fee income for the bank including: …
Skills: Business Development, SME Sales, Relationship Management, KYC Compliance, AML Policy
Bengaluru, Karnataka, India · On-site
The leading financial institution in MENA While more than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers fir…
Skills: Risk Management, Enterprise Risk Management, Financial Analysis, Banking
United Arab Emirates · On-site
Job Description and Purpose: The Digital Product Expert has end-to-end responsibility for the development, management, harmonization and rolling out of commercial products, services, channel formulas and processes within…
Skills: MarTech, CRM, CDP, Product Management, Agile Methodology
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Lead the FI and Exporter KYC team to conduct thorough risk reviews and ensure compliance with bank policies and regulatory requirements. Manage workload distribution, authorize SWIFT requests, and collaborate with compliance and business teams to mitigate financial and reputational risks.
Requires expertise in complex ownership structures, transaction variation analysis, and regulatory screening processes. The candidate must be able to manage team volumes, maintain accurate MIS records, and meet strict SLA commitments.
Conduct thorough and accurate reviews of FI & Exporter KYCs as in alignment with the bank's policies, outlining customer profiles and associated risks, while highlighting any adverse information.
Proactively identify and escalate any suspicious or doubtful customers, ensuring that any relevant adverse information is communicated to both business and compliance teams.
Efficiently gather all necessary information/documents from clients through Relationship Managers or public sources, ensuring a swift completion of the KYC process.
Skillfully determine the ultimate beneficial ownership in complex ownership structures.
Execute Transaction Variation Analysis following established procedures.
Perform screening in accordance with policy, ensuring that all near positives and exact matches are evaluated and escalated to business and compliance for approval.
Offer support to Compliance and Business to facilitate a seamless customer experience, addressing any KYC-related queries or issues.
Collaborate with Compliance and IBG branches to maintain compliance with regulatory requirements.
Accurately maintain and timely share all MIS and records with relevant stakeholders.
Meet SLA commitments, diligently following up on exceptions until resolved.
Continuously improving the KYC renewal process, suggesting necessary changes when needed.
Manage and monitor FI KYC, Exporter KYCs, and RMA volumes to ensure equitable workload distribution and prevent team overwork.
Share any errors or knowledge gaps with the line manager/team to enhance customer service.
Authorize and input SWIFT Requests into the system, and serve as an authorizer/maker for RMA set-up/cancellation, ensuring accuracy and compliance.
Undertake ad-hoc tasks assigned by the line manager.
Share any errors or knowledge gaps with the line manager/team.
Verify that all practices and procedures outlined in the relevant manual are strictly adhered to during KYC/RMA processing.
We are Mashreq - Inspiring you to Rise Every Day
Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query. Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.
Offices: Mashreq Bank PSC, Umniyati Street (off Al Asayel Street Burj Khalifa Community, Dubai, UAE, AE
We are Mashreq - Inspiring you to Rise Every Day
Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query. Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.
Offices: Mashreq Bank PSC, Umniyati Street (off Al Asayel Street Burj Khalifa Community, Dubai, UAE, AE
