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Jobs at Marine Credit Union (Now Hiring) — 8 open

Marine Credit Union logoMarine Credit Union

Member Advocate

La Crosse, Wisconsin, United States · On-site

Entry level

Position Summary: A Member Advocate I, is essential in helping MCU deliver on our mission within our community! Serve as a resource and educator for our members and an ambassador of the credit union. Find opportunities t…

Skills: Problem Solving, Microsoft Office Suite, Written Communication, Verbal Communication, Cash Handling

Marine Credit Union logoMarine Credit Union

Bilingual Member Advocate

Milwaukee, Wisconsin, United States · On-site

Entry level

Position Summary: A Bilingual Member Advocate I, is essential in helping MCU deliver on our mission within our community! Serve as a resource and educator for our members and an ambassador of the credit union. Find oppor…

Skills: Bilingualism, Problem Solving, Microsoft Office Suite, Written Communication, Verbal Communication

Marine Credit Union logoMarine Credit Union

Member Advocate

Des Moines, Iowa, United States · On-site

Entry level

Position Summary: A Member Advocate I, is essential in helping MCU deliver on our mission within our community! Serve as a resource and educator for our members and an ambassador of the credit union. Find opportunities t…

Skills: Problem Solving, Microsoft Office Suite, Written Communication, Verbal Communication, Cash Handling

Marine Credit Union logoMarine Credit Union

Executive Director, Foundation

La Crosse, Wisconsin, United States · On-site

Mid level

Position Summary: The Executive Director is a pivotal leadership role of the Marine Credit Union Foundation (MCUF). In addition to fulfilling and advancing the MCUF’s mission, the Executive Director is responsible for ov…

Skills: Strategic Planning, Fundraising, Grant Writing, Fiscal Management, Public Relations

Marine Credit Union logoMarine Credit Union

Collections Representative

Elgin, Illinois, United States · On-site

Entry level

Responsible for daily contact of past due MCU relationships, with a focus on problem resolution, minimizing losses and maximizing relationships for Marine Credit Union. CDRs must ensure a high level of service to our mem…

Skills: Debt Collection, Skip Tracing, Regulatory Compliance, Repossession Management, Consumer Lending

Marine Credit Union logoMarine Credit Union

Member Advocate

Milwaukee, Wisconsin, United States · On-site

Entry level

Position Summary: A Member Advocate I, is essential in helping MCU deliver on our mission within our community! Serve as a resource and educator for our members and an ambassador of the credit union. Find opportunities t…

Skills: Problem Solving, Microsoft Office Suite, Written Communication, Verbal Communication, Cash Handling

Marine Credit Union logoMarine Credit Union

Member Experience Supervisor

Des Moines, Iowa, United States · On-site

Mid level

Position Summary: Responsible for the oversight of operations of credit union branch. Provide quality service to members, member support in escalating situations, acting as technology liaisons, and operating in accordanc…

Skills: Branch Operations, Staff Coaching, Member Relationship Management, Financial Counseling, Compliance

Marine Credit Union logoMarine Credit Union

Consumer Loan Processing Supervisor

Wisconsin, United States · Remote OK

Mid level

Responsible for organizing, planning, supervising, working on loan files, and training for consumer loan processing, post loan closing, and loan quality control functions of Marine Credit Union (MCU). Supervises the perf…

Skills: Loan Processing, Staff Supervision, Quality Control, Regulatory Compliance, Performance Management

Marine Credit Union logo

Member Advocate

Marine Credit Union

La Crosse, Wisconsin, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

Serve as a resource and ambassador for credit union members by assisting with teller transactions, account opening, and maintenance. Proactively identify member needs to suggest appropriate financial products and services to help them reach their goals.

Requirements

A high school diploma or equivalent is desired, along with proficiency in Microsoft Office and cash handling skills. Bilingual ability is preferred for this member-facing role.

Full job description

Position Summary:
A Member Advocate I, is essential in helping MCU deliver on our mission within our community!
Serve as a resource and educator for our members and an ambassador of the credit union. Find opportunities to build relationships with members and help them reach their financial goals. Perform a variety of services for our members, including teller transactions and administrative functions, account opening, account maintenance, and identifying and matching member needs to our products and services.
Major Duties and Responsibilities:
  • Greet and make members feel welcome, own the full experience from entry to exit.
  • Build relationships with members by proactively learning about their financial goals and suggesting products and services that will get them there.
  • Provide one-touch resolution on member inquiries wherever possible and/or direct them to the appropriate person for the specific information or assistance.
  • Assist members with account transactions, account maintenance, and other services depending on the member needs.
  • Make outbound calls to educate members or for specific campaigns.
  • Works as a member of the greater branch team and fosters the spirit of teamwork and collaboration.
  • Follows and adheres to all branch security and safety protocols.
  • Follows all applicable policies, procedures, and regulatory compliance.
Knowledge, Skills, and Abilities:
  • Ability to solve problems.
  • Knowledge of all products and services offer by the credit union.
  • Efficient computer skills including the Microsoft suite.
  • Excellent written and verbal communication
  • Cash handling skills
  • Ability to learn and adhere to all policy and procedures.
  • Expert in creating amazing experiences and building relationships.
  • Bilingual Preferred
Education:
  • High school diploma or equivalent desired.
Physical Requirements (with or without accommodation):
  • Long periods of sitting will occur regularly.
  • Occasional lifting and/or moving 15 lbs or less.
  • Occasional bending, stooping, or crouching may be required.
This job description is not a complete statement of all duties and responsibilities comprising this position.

Related keywords

Credit UnionMember AdvocateTeller TransactionsAccount OpeningFinancial GoalsRegulatory ComplianceBranch SecurityBilingualBankingCustomer Experience

About Marine Credit Union

LinkedInVisit site

Chart your Course.

Industry
Financial Services
Company size
201-500 employees
Founded
1949
Headquarters
La Crosse, Wisconsin
LinkedIn followers
9,282

Marine Credit Union is a community-focused credit union serving 53 counties across Wisconsin, Minnesota, Iowa, and Illinois. Our mission is to empower individuals to transition from financial need to ownership while giving back to our communities. With 17 locations, we support 80,000 members with the dedication of our 400+ exceptional employees. At Marine Credit Union, we prioritize our employees, believing that by treating them exceptionally well, they will, in turn, provide outstanding service to our members. We take pride in our recognition as a Great Place to Work-Certified™ organization and being accredited by the Better Business Bureau. Additionally, we are proud members of the Juntos Avanzamos network. Discover more about Marine Credit Union by visiting our website or connecting with us on social media. Join us in our commitment to financial empowerment and community support.

Offices: 300 N 2nd St., Ste 400, La Crosse, Wisconsin 54601, US

BankingConsumer Lendingand Mortgage LendingFinancial Services
View all jobs at Marine Credit Union

About Marine Credit Union

LinkedInVisit site

Chart your Course.

Industry
Financial Services
Company size
201-500 employees
Founded
1949
Headquarters
La Crosse, Wisconsin
LinkedIn followers
9,282

Marine Credit Union is a community-focused credit union serving 53 counties across Wisconsin, Minnesota, Iowa, and Illinois. Our mission is to empower individuals to transition from financial need to ownership while giving back to our communities. With 17 locations, we support 80,000 members with the dedication of our 400+ exceptional employees. At Marine Credit Union, we prioritize our employees, believing that by treating them exceptionally well, they will, in turn, provide outstanding service to our members. We take pride in our recognition as a Great Place to Work-Certified™ organization and being accredited by the Better Business Bureau. Additionally, we are proud members of the Juntos Avanzamos network. Discover more about Marine Credit Union by visiting our website or connecting with us on social media. Join us in our commitment to financial empowerment and community support.

Offices: 300 N 2nd St., Ste 400, La Crosse, Wisconsin 54601, US

BankingConsumer Lendingand Mortgage LendingFinancial Services
View all jobs at Marine Credit Union

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