Company Mako is a leading fintech firm, building software to bring top asset managers and their clients into the cloud. Our SaaS platform allows firms to onboard new clients, interact with their existing clients and simp…
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Full-time
bachelor degree
High-end Mac or PC laptop, Home office budget, Health and wellness benefits, Extensive vacation policy, Equity
Posted 6d ago
~40 hrs/week
Remote in Montréal, Quebec, Canada, Toronto, Ontario, Canada, Vancouver, British Columbia, Canada
Responsibilities
The role focuses on onboarding new clients by writing JSON templates and adjusting PDF forms to ensure a smooth transition to the SaaS platform. Additionally, the engineer provides technical support for enterprise customers and contributes to product improvements and documentation.
Requirements
Candidates should have an educational background in computer science, math, physics, or engineering with basic coding and debugging skills. Strong organizational and communication skills are required, with financial services experience and bilingualism being assets.
Full job description
Company
Mako is a leading fintech firm, building software to bring top asset managers and their clients into the cloud. Our SaaS platform allows firms to onboard new clients, interact with their existing clients and simplify costly back-office procedures with smart automation and great user experience.
This is a pivotal time for a transition to cloud services, which has fueled rapid growth in our customer base, as firms seek a product of our quality in order to put their best foot forward to remote clients.
As we continue our rapid client growth, we’re now seeking a dynamic professional to engage with our newest clients, set them up on our systems, and make sure they receive fantastic service. This is an entry-level software development position, where you'll gain experience in Git, Agile project management, and more. If you are hungry for challenges and continuously evolving responsibilities, this is a great position for you!
Tasks
Customer onboarding: Working closely with the Manager, Solutions Engineering, you’ll transform new clients into satisfied users of our product:
Onboard new clients by writing JSON templates to encode form logic, and adjusting PDF forms to match JSON templates
Provide technical support for enterprise customers you’ve onboarded
Contribute to Mako’s success with documentation, recommendations on process improvements, and recommendations on new product features.
Background
Educational background in computer science, math, physics or engineering.
Basic coding and debugging skills, such as Python, VBA, JavaScript, etc.
Strong organizational, time-management and communication skills.
Takes initiative and acts proactively.
Insight into how to make processes more intuitive and user-friendly.
Bilingual (English/French) an asset.
Experience in financial services an asset.
Location
Remote, but we also have offices based in Montreal, Toronto and Vancouver
Take manual out of wealth management with custom automation designed for your existing processes.
Industry
Financial Services
Company size
51-200 employees
Headquarters
Montreal, Quebec
LinkedIn followers
2,343
Total funding
$2M
Mako Financial Technology launched a category-redefining platform in 2018 that allows firms to bring client onboarding, renewal, and investment online seamlessly. Every player in the financial industry is experiencing digital transformation in their own way, and Mako uses this principle as its North Star. Mako's mission is to democratize the digitalization of wealth management by providing each firm with a cloud solution adapted to its unique workflow processes, and delivering it at a disruptively lower cost. Mako Fintech is headquartered in Montreal, Canada, and led by a team of finance and technology experts.
Offices: 5 Place Ville-Marie, 3rd Floor, Montreal, Quebec H3B 2E7, CA · 1 University Ave, Toronto, Ontario M5J 2P1, CA · 333 Seymour St, Vancouver, British Columbia V6B 5A6, CA
Take manual out of wealth management with custom automation designed for your existing processes.
Industry
Financial Services
Company size
51-200 employees
Headquarters
Montreal, Quebec
LinkedIn followers
2,343
Total funding
$2M
Mako Financial Technology launched a category-redefining platform in 2018 that allows firms to bring client onboarding, renewal, and investment online seamlessly. Every player in the financial industry is experiencing digital transformation in their own way, and Mako uses this principle as its North Star. Mako's mission is to democratize the digitalization of wealth management by providing each firm with a cloud solution adapted to its unique workflow processes, and delivering it at a disruptively lower cost. Mako Fintech is headquartered in Montreal, Canada, and led by a team of finance and technology experts.
Offices: 5 Place Ville-Marie, 3rd Floor, Montreal, Quebec H3B 2E7, CA · 1 University Ave, Toronto, Ontario M5J 2P1, CA · 333 Seymour St, Vancouver, British Columbia V6B 5A6, CA